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Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.

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Remote Support Jobs (9,000)

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Specialist, Customer Service – Wound Care Rare Disease Program

United States $22.3 - $28.8 per hour 2-5 yrs exp Support

The specialist manages the end-to-end order process for wound care patients, including insurance verification, medical documentation collection, and prior authorization. They act as a liaison between patients and healthcare providers to ensure accurate billing and timely delivery of durable medical equipment.

Patient Service Representative

United States 0-2 yrs exp Support

The Patient Service Representative is responsible for training patients and caregivers on the use and care of the LifeVest wearable cardioverter defibrillator. They must also manage device inventory and travel to patient homes or healthcare facilities to provide setup and support services.

Senior Member Services Specialist

Georgia, Mexico, United States $82000 - $96000 per year 2-5 yrs exp Support

Manage complex and sensitive member cases end-to-end, including appeals, denied claims, and coverage disputes. Provide high-quality support across various channels while maintaining clear communication regarding timelines and resolution status.

Field Service Support

Canada 2-5 yrs exp Support

The Field Service Support is responsible for performing mechanical and electronic repairs, routine troubleshooting, and preventative maintenance on medical treatment equipment. They must also provide technical advice to customers and staff while maintaining accurate administrative documentation and inventory.

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Gestionnaire de cas bilingue sur le terrain, Programme de soutien aux patients / Bilingual Field Case Manager, Patient Support Program

Canada 56800 - 75700 per year 2-5 yrs exp Support

Serve as the primary point of contact for patients and healthcare providers to facilitate access to specialty therapies and coordinate care. Manage patient onboarding, provide treatment education, and ensure accurate documentation of patient progress and reimbursement activities.

Onboarding CSM

United States $123K - $202K per year 5-10 yrs exp Support

The Onboarding Customer Success Manager owns the onboarding journey for enterprise customers, focusing on accelerating time-to-value and establishing clear success criteria. They orchestrate cross-functional resources to deliver a repeatable onboarding experience while leveraging AI to automate tasks and improve processes.

Senior Business Support Service Analyst

Canada 76613 - 100K per year 2-5 yrs exp Support

The Senior Business Support Service Analyst will lead requirements gathering, process improvements, and change management for government contact centres. This role acts as a liaison between business areas and technical teams to implement AI-enabled solutions and ensure service standards are met.

Bilingual Customer Service Agent

Canada 50000 - 55000 per year 0-2 yrs exp Support

The agent will process transactions and inquiries while maintaining high service levels for customers and account executives. They are responsible for receiving distributor and end-user calls and collaborating with team members to eliminate order process inefficiencies.

Senior Director Client Services (Remote)

United States $110K - $172K per year 10+ yrs exp Support

The Senior Director of Client Services sets the strategic vision for client service excellence and oversees performance management, resource development, and cross-sell initiatives. This role acts as a primary escalation point for service delivery concerns and collaborates with internal teams to ensure client satisfaction and business growth.

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Customer Service Rep I

United States $16.97 - $22.1 per hour 0-2 yrs exp Support

The Customer Service Representative is responsible for assisting internal and external customers with order entry, quotes, and returns while maintaining accurate records. They also provide sales support, monitor shipment dates, and resolve customer queries to ensure high-quality service.

Field Service Representative Edinburgh

United Kingdom 2-5 yrs exp Support

The Field Service Representative will provide on-site support, training, and audits for customers in the Glasgow and Edinburgh regions to ensure effective use of chemicals and equipment. They will also collaborate with account teams to drive service excellence, manage customer relationships, and maintain detailed records in Salesforce.

Client Support Analyst

Oman, Romania, United Kingdom +1 more 0-2 yrs exp Support

The Client Support Analyst serves as the primary point of contact for troubleshooting, triaging, and resolving customer technical issues. They are also responsible for maintaining documentation, contributing to the knowledge base, and fostering strong client relationships.

Senior Help Desk Technician

Philippines 1423K - 1980K per year 5-10 yrs exp Support Help Desk Technician

The technician will resolve complex Tier 2/3 technical escalations and manage the end-user device lifecycle across Windows and Mac environments. They are also responsible for building automations and knowledge articles to reduce repetitive ticket volume and improve self-service capabilities.

Customer Service Representative I, Cyber & Data Resilience

United States $15 per hour 0-2 yrs exp Support Customer Service Representative

The representative will handle inbound phone calls and emails to provide support for Kroll's products, services, and breach notification programs. They are responsible for maintaining accurate information, ensuring professional communication, and managing confidential data in a high-volume contact center environment.

Independent BCBA (1099), Full Admin Support & Autonomy | Columbus, Georgia

United States $100K - $125K per year 2-5 yrs exp Support

The BCBA will lead clinical operations by conducting assessments, designing individualized treatment plans, and providing supervision to RBTs. They are also responsible for maintaining clinical documentation, monitoring client progress through data analysis, and facilitating caregiver partnerships.

Technical Support Manager

United States 5-10 yrs exp Support Technical Support Manager

The Technical Support Manager will provide expert technical guidance to HVAC trade partners, manage warranty claims, and conduct hands-on training for geothermal system installations. This role involves field troubleshooting, monitoring system performance, and collaborating with internal teams to resolve recurring technical issues.

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Bilingual Product Support Specialist- Non-Acute

United States $54000 - $81000 per year 0-2 yrs exp Support

Provide technical and sales presentation support to sales teams to facilitate new business and successful product integration. Assist in the development and delivery of clinical services programs while coordinating product conversions and trials.

IT Support Specialist

United States $67000 - $85000 per year 2-5 yrs exp Support IT Support Specialist

The IT Support Specialist is responsible for analyzing, troubleshooting, and resolving support requests for company hardware, services, and applications. They also manage helpdesk incidents, maintain system knowledge, and provide technical assistance to associates and contractors.

Bilingual Clinical Care RPM LVN – Remote Contact Center

United States $24 - $26 per hour 2-5 yrs exp Support

The LVN will conduct outbound and inbound patient calls to manage health concerns, monitor RPM alerts, and coordinate care with providers. They are also responsible for performing wellness assessments and maintaining accurate clinical documentation using AI-enabled tools.

CCM Medical Assistant - Remote Contact Center

United States $18 - $20 per hour 0-2 yrs exp Support

The Medical Assistant will conduct high-volume outbound patient calls to manage chronic care plans, review medications, and troubleshoot medical devices. They are also responsible for accurate real-time clinical documentation and triaging inbound calls based on clinical urgency.

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