Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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Assist clients with travel reservations via chat, email, and a help portal while managing bookings using Galileo and Amadeus systems. Collaborate with the team to ensure high-quality service and stay updated on industry changes and company policies.
Interact with users directly via email and chat to resolve issues and provide support. Identify site and app issues while brainstorming creative solutions to optimize the customer experience.
Manage a portfolio of existing customers to ensure high engagement and long-term retention through effective communication. Conduct outbound sales activities, negotiate offers, and collaborate with internal teams to drive renewals and upsells.
You will act as a bridge between business partners and engineering teams to investigate, reproduce, and resolve technical escalations for the OMRON Connect app. Additionally, you will identify recurring issues to improve product stability and contribute to the creation of support documentation.
The Service Desk Team Lead is responsible for managing, coaching, and developing the support team to ensure high-quality service and efficient incident resolution. They will also oversee operational workflows, handle technical escalations, and manage technology assets to maintain organizational standards.
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The role involves delivering first-level technical support for Blue Planet software and troubleshooting system-related issues. You will collaborate with global engineering and product teams to resolve defects and advocate for customer needs.
The Business Support Officer provides administrative support to local brand teams, including contract management and marketing material archiving. They also act as a transparency coordinator for reporting transfers of value and manage anti-bribery and due diligence assessments for vendors.
The Fundraising Support Specialist will perform production tasks to launch and optimize international fundraising campaigns by modifying HTML/CSS and managing banner delivery. They will also oversee quality assurance processes and coordinate with linguists and strategists to ensure campaign accuracy.
The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.
Manage critical incidents during the implementation of Manhattan Active (MAWM/MAO) to minimize project impact and ensure milestone delivery. Coordinate between technical teams, vendors, and stakeholders to restore services and conduct post-incident reviews.
Lead day-to-day customer support operations across internal teams and BPO partners in a 24/7 environment. Ensure operational stability by monitoring key service metrics, managing risks, and coordinating responses to volume spikes.
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