Remote Knowledge Management Jobs (439)

Solutions Architect

Child Poverty Advocacy International Consultant, Global Programme Division (GPD), Panama, 9.53 months, Remote with travel

The consultant will provide advocacy expertise and coordination support for the implementation of UNICEF’s global advocacy strategy. They will also provide technical assistance to regional and country-level teams regarding child poverty advocacy.

Project Management, Reporting and Partnership Support Consultant, UNICEF Evaluation Office - Development Effectiveness and Impact Evaluation, Remote with no travel, 9 months, # 596701

The consultant will support the Development Effectiveness and Impact Evaluation team by managing project coordination, donor reporting, and financial monitoring. They will also contribute to partnership documentation and knowledge management to advance the UNICEF Evaluation of Impact Strategy.

IT Analyst

The IT Analyst will support federal government operations by managing IT portfolios, conducting risk assessments, and ensuring cybersecurity compliance. They will also assist with enterprise integration initiatives and develop technical reports and briefings for government stakeholders.

Senior Manager Impact and Intelligence

The Senior Manager for Impact and Intelligence will design and deliver client-facing impact measurement frameworks and synthesize portfolio-wide evidence into actionable intelligence. This role also involves managing knowledge systems, supporting sales enablement, and conducting competitive landscape analysis to strengthen the organization's market position.

Climate Resilience and Adaptation Advisor

The Climate Resilience Advisor provides technical leadership and advisory support to integrate climate adaptation and mitigation strategies into housing and settlement programs across the Asia Pacific region. The role involves capacity building for country offices, facilitating strategic partnerships, and overseeing the quality of climate-related program design and implementation.

Global Director of Impact & Knowledge Management

IM and Communications CST

The incumbent will lead information management, monitoring, and reporting activities to track project implementation and ensure data quality. They will also develop communication materials and success stories to enhance project visibility among donors and stakeholders.

Director, Customer Support

The Director will provide strategic and operational leadership for the Customer Support organization, focusing on team development and service delivery. They will drive the adoption of AI and automation tools to improve productivity while serving as a senior escalation point for complex customer issues.

AI Architect

The AI Architect will design secure, scalable enterprise AI solutions and provide technical leadership for a large-scale federal healthcare modernization program. They will collaborate with cross-functional teams to translate business requirements into effective AI architectures, including generative AI and machine learning models.

Technical Support Engineer 2

The Technical Support Engineer 2 provides advanced remote technical support and leadership for Digital Central Monitoring Unit solutions, serving as a primary escalation point for complex system issues. This role also manages project implementations, upgrades, and migrations while mentoring team members and collaborating with cross-functional engineering teams.

Senior AI Engineer

The Senior AI Engineer will design, develop, and deploy AI-powered applications and autonomous agents to automate complex business processes. They will collaborate with leadership to integrate LLMs and build scalable, production-ready AI workflows.

Associate AI Engineer (Remote Opportunity)

The Associate AI Engineer will develop, test, and enhance software applications using AI-assisted tools to improve developer productivity and operational efficiency. They will also collaborate with technical teams to research emerging AI technologies and support federal IT proposal development.

Senior Director, AI Strategy and Innovation

The Senior Director develops and leads the network-wide AI strategy, overseeing pilot programs and serving as the primary advisor on AI tools and risks. They are responsible for evaluating AI efficacy, managing vendor partnerships, and coordinating AI initiatives across KIPP regions to ensure alignment with organizational goals.

ACE Account Service Desk Specialist (Tier 2 - ASD)

Provide 24x7x365 Tier II technical support for the Automated Commercial Environment (ACE) system to a large user community. Manage user account processes, resolve technical tickets, and maintain accurate documentation while adhering to service level agreements.

ACE Account Service Desk Specialist (Tier 2 - ASD)

Provide 24x7x365 Tier II technical support for the Automated Commercial Environment (ACE) system to a large user community. Manage user enrollment, account activation, and resolve technical tickets while maintaining accurate documentation and SOPs.

Sr Learning Specialist

The Senior Learning Specialist designs, develops, and facilitates comprehensive training programs and knowledge resources for internal and external stakeholders. They manage learning projects, conduct needs assessments, and collaborate with cross-functional teams to ensure training aligns with business objectives and performance standards.

Sr Learning Specialist

The Senior Learning Specialist designs, develops, and facilitates comprehensive training programs and knowledge resources for internal and external stakeholders. They also manage learning projects, conduct needs assessments, and collaborate with cross-functional teams to ensure training aligns with business objectives.

Business Operations Manager

The Business Operations Manager provides oversight for operations and business planning to ensure effective implementation of organizational goals. They also support strategic planning and cross-functional coordination by strengthening operational systems and providing data-driven insights to leadership.

ACE Account Service Desk Specialist (Tier 2 - ASD)

Provide 24/7 Tier II technical support for the Automated Commercial Environment (ACE) system to a large user community. Manage user account processes, resolve technical tickets, and maintain documentation to ensure compliance and operational efficiency.

ACE Account Service Desk Specialist (Tier 2 - ASD)

Provide 24/7 Tier II technical support for the Automated Commercial Environment (ACE) system to a large user community. Manage user accounts, resolve technical tickets, and maintain documentation to ensure compliance and operational efficiency.

Senior Director, Learning & Development 14 applicants

The Senior Director will lead the global Learning and Development strategy, overseeing the end-to-end learning journey for field teams including onboarding and product fluency. They will act as a strategic advisor to executive leadership while leveraging AI and data-driven insights to optimize performance and scale learning initiatives.

International Engagement Manager

The International Engagement Manager will lead the development and execution of the Climate Interventions Team's strategy by building relationships with global think tanks and scientific institutions. They will also coordinate engagement with the United Nations and manage capacity-building initiatives to amplify underrepresented perspectives in global climate governance.

Documentation and Technical Writer

Develop, write, and maintain technical documentation including SOPs, system guides, and operational runbooks to support IT and cybersecurity compliance. Collaborate with cross-functional teams to ensure documentation accuracy, audit readiness, and adherence to federal and DoD standards.

ITSM Demand Manager

The ITSM Demand Manager is responsible for aligning business needs with IT delivery by managing the intake, evaluation, and prioritization of demands for ServiceNow and other service management tools. They act as a bridge between business partners and technical teams to ensure product backlogs are maintained and service adoption is promoted.

Procurement Analyst (Home Based) [Open to Tiers 0, 1 and 2]

The Procurement Analyst will develop and implement sustainable procurement strategies to support local and regional governments in achieving Agenda 2030 goals. They will also manage procurement workflows, facilitate knowledge sharing among municipalities, and ensure compliance with UN/UNDP regulations.

IT Engineer (Philippines Remote)

The IT Service Desk Engineer provides Level 1 and Level 2 technical support to employees, ensuring timely resolution of hardware, software, and access-related incidents. They also collaborate with global teams to maintain documentation, identify automation opportunities, and support corporate IT projects.

Technical Support Engineer Minerva

You will be responsible for diagnosing and resolving technical application issues while maintaining digital solutions. Additionally, you will collaborate with cross-functional teams to improve support processes and ensure high service quality.

Technical Support Engineer Minerva

You will be responsible for diagnosing and resolving technical application issues while maintaining digital solutions. Additionally, you will collaborate with cross-functional teams to improve support processes and ensure high service quality.

Custom Software Engineer

The candidate will design, develop, and implement cloud-based contact center solutions using Amazon Connect and various AWS services. They will also be responsible for integrating these solutions with enterprise applications and providing ongoing production support.