Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The consultant will support provincial education offices in strengthening governance, financing, and planning for the school revitalization program. They are responsible for ensuring equitable and efficient implementation through improved data systems and quality standards.
The representative will triage and resolve inbound technical support tickets while maintaining accurate documentation in Zendesk. They will also advocate for platform features, assist with client training, and collaborate with internal teams to improve support processes.
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The intern will support day-to-day project administration, including financial tracking, data validation, and the preparation of project reports. They will also assist in maintaining project documentation, coordinating meetings, and managing task lists using tools like MS Project.
The IT Operations Support Specialist will own the end-user support queue for their region, managing device lifecycles, onboarding, and offboarding processes. They will also focus on automating repetitive tasks and maintaining documentation to ensure efficient IT operations.
Provide daily support to hotel property customers via phone, email, and chat while troubleshooting issues and resolving complaints. Cultivate strong client relationships to drive software adoption and gather feedback for future product releases.
You will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple communication channels. Additionally, you will contribute to the creation of training materials and gather customer feedback to help shape future software releases.
Manage 70-100 inbound calls daily while resolving member inquiries and documenting interactions. Maintain high service standards and meet performance metrics for quality, productivity, and member satisfaction.
The Fundraising Support Specialist will perform production tasks to launch and optimize international fundraising campaigns by modifying HTML/CSS and managing banner delivery. They will also oversee quality assurance processes and coordinate with linguists and strategists to ensure campaign accuracy.
The Client Success Specialist will build and maintain strong client relationships while ensuring the timely delivery of solutions to meet client objectives. They will also communicate progress to stakeholders and collaborate with sales teams to identify growth opportunities within the territory.
Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers within a 24/7 project environment.
Provide regional leadership and strategic oversight for customer service operations across EMEA and APAC to ensure a consistent and scalable customer experience. Translate global CX strategies into regional operating models while managing operational performance, vendor strategies, and cross-functional partnerships.
Provide comprehensive support to clients regarding trading accounts, platforms, and technical issues via multiple channels. Liaise with internal departments to resolve complex cases and support marketing activities through translations and coordination.
Lead the technical support function by managing client issue triage, SLA performance, and incident response for AI and Omnichannel platforms. Chair weekly Incident Review forums to translate operational insights into actionable improvements for Engineering and Product teams.
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Oversee the performance of the online arm of the English enrichment centre, managing student onboarding, timetabling, and staff coordination. Deliver high-quality customer experiences by managing enquiries and executing strategies to grow student enrolment.
Provide first-line technical support and troubleshoot issues via email, chat, and Jira tickets. Collaborate with engineering teams to escalate complex problems and improve overall system reliability.
The role involves writing HTML and CSS to tailor medical documents and providing real-time platform support. The intern will act as an integral member of the technical support team on a shifting schedule.
Support Representatives serve as the first point of contact for prospective patients needing assistance with appointments. They handle inbound and outbound calls, schedule consultations, and provide guidance to ensure a positive experience.
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