Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The consultant will provide technical assistance to advance adolescents' rights to participation and civic engagement in Indonesia. This includes strengthening platforms, systems, and accountability mechanisms to ensure children's voices are integrated into development planning processes.
Provide daily support to hotel property customers via phone, email, and chat while troubleshooting issues and resolving complaints. Cultivate strong client relationships to drive software adoption and gather feedback for future product releases.
You will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple communication channels. Additionally, you will contribute to the creation of training materials and gather customer feedback to help shape future software releases.
The specialist will provide leadership and support to the OSS team while ensuring service level agreements and quality standards are met. They are responsible for researching complex technical issues, conducting audits, and implementing process improvement initiatives.
The consultant will provide overarching support for the analysis of alternative and flexible learning pathways for out-of-school children in Indonesia. Key tasks include mapping non-formal education policies, benchmarking international practices, and identifying opportunities to integrate gender and disability inclusion.
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Manage 70-100 inbound calls daily while resolving member inquiries and documenting interactions. Maintain high service standards and meet performance metrics for quality, productivity, and member satisfaction.
The Fundraising Support Specialist will perform production tasks to launch and optimize international fundraising campaigns by modifying HTML/CSS and managing banner delivery. They will also oversee quality assurance processes and coordinate with linguists and strategists to ensure campaign accuracy.
The Senior Data Support Manager will design and implement data support programs for partners to improve public procurement systems and outcomes. They will also provide technical advisory on data architecture, digitization, and data use while supervising local consultants and facilitating capacity-building workshops.
The Client Success Specialist will build and maintain strong client relationships while ensuring the timely delivery of solutions to meet client objectives. They will also communicate progress to stakeholders and collaborate with sales teams to identify growth opportunities within the territory.
Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers within a 24/7 project environment.
Provide regional leadership and strategic oversight for customer service operations across EMEA and APAC to ensure a consistent and scalable customer experience. Translate global CX strategies into regional operating models while managing operational performance, vendor strategies, and cross-functional partnerships.
Provide comprehensive support to clients regarding trading accounts, platforms, and technical issues via multiple channels. Liaise with internal departments to resolve complex cases and support marketing activities through translations and coordination.
Lead the technical support function by managing client issue triage, SLA performance, and incident response for AI and Omnichannel platforms. Chair weekly Incident Review forums to translate operational insights into actionable improvements for Engineering and Product teams.
Oversee the performance of the online arm of the English enrichment centre, managing student onboarding, timetabling, and staff coordination. Deliver high-quality customer experiences by managing enquiries and executing strategies to grow student enrolment.
Provide first-line technical support and troubleshoot issues via email, chat, and Jira tickets. Collaborate with engineering teams to escalate complex problems and improve overall system reliability.
The role involves writing HTML and CSS to tailor medical documents and providing real-time platform support. The intern will act as an integral member of the technical support team on a shifting schedule.
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Support Representatives serve as the first point of contact for prospective patients needing assistance with appointments. They handle inbound and outbound calls, schedule consultations, and provide guidance to ensure a positive experience.
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