Remote IT Support Specialist Jobs (32)
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IT Support Specialist
Provide technical assistance to employees and end users, troubleshooting hardware, software, operating system, and network issues through remote support channels. Manage support tickets, user accounts, IT assets, equipment deployment, documentation, and escalations while following security policies and service-level agreements.
Legal IT Support Specialist (Remote - Philippines)
You will manage and secure the firm's technology environment, including Microsoft 365 or Google Workspace administration and access control. Additionally, you will provide help desk support to staff and ensure the maintenance of backups, VPNs, and endpoint configurations.
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Senior IT Support Specialist PST Remote Only
The Senior IT Support Specialist provides day-to-day help desk and end-user support while serving as an escalation point for complex technical issues. They are responsible for maintaining hardware and software, managing technology lifecycles, and providing technical guidance to the team.
IT Support Specialist - APAC
Provide regional technical support for macOS and Windows environments while managing IT tickets from investigation to resolution. Coordinate employee onboarding and offboarding processes while maintaining enterprise IT systems and documentation.
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IT Support Specialist (US Hours)
The IT Support Specialist will handle ticket intake, troubleshooting, and documentation to ensure efficient issue resolution. They will also provide empathetic support to end users while maintaining a positive and professional service experience.
IT Support Specialist (Tier 1) - LATAM
The IT Support Specialist will serve as the primary point of contact for technical support requests, managing hardware deployment and troubleshooting across macOS, iOS, and Windows platforms. Additionally, the role involves monitoring automated alerting pipelines, managing Microsoft 365 services, and maintaining detailed documentation for internal support processes.
IT Support Specialist
The IT Support Specialist will provide day-to-day technical support, including troubleshooting hardware, software, and network issues for a global team. They are also responsible for managing device configurations, security compliance, and system monitoring using tools like Microsoft Intune and Pulseway.
IT Support Specialist
The IT Support Specialist will provide Tier 1 and Tier 2 technical support for a global workforce while managing user lifecycles and SaaS platforms. They will also focus on improving IT operations through automation, documentation, and the deployment of modern workplace technologies.
IT Support Specialist – Remote
Provide first-level technical support to employees via remote tools, email, and chat while troubleshooting hardware, software, and network connectivity issues. Document all support requests accurately and follow established IT security policies and onboarding procedures.
Level 2 – IT Support Specialist & Client Support 1756
Provide Tier 2 technical support for escalated issues involving macOS, networks, and SaaS applications while maintaining clear communication with clients. Manage support tickets, document technical incidents, and assist with client onboarding and endpoint security workflows.
Junior IT Support Specialist
The Junior IT Support Specialist will resolve customer inquiries via chat, email, and phone while assisting with onboarding and technical guidance. They will act as a customer advocate by reporting unique challenges and providing an outstanding, personal customer experience.
Junior IT Support Specialist
The role involves resolving customer inquiries via chat, email, and phone while providing technical and billing support. You will act as a customer advocate and focus on increasing customer satisfaction and loyalty.
Junior IT Support Specialist
The Junior IT Support Specialist will respond to and resolve customer inquiries via chat, email, and phone while assisting with onboarding and technical guidance. They will act as a customer advocate by reporting unique challenges and ensuring high levels of customer satisfaction.
IT Support Specialist
The IT Support Specialist will investigate and resolve escalated technical issues across various environments, including virtual desktops, networking, and Microsoft technologies. They are responsible for maintaining thorough documentation, managing user access, and providing professional support through multiple communication channels.
Junior IT Support Specialist
The role involves troubleshooting hardware and software incidents, managing user accounts, and performing routine system maintenance. Additionally, the specialist will assist with IT onboarding and maintain technical documentation to support business operations.
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Junior IT Support Specialist
The Junior IT Support Specialist will resolve customer technical and billing inquiries via chat, email, and phone. They will also assist in onboarding customers and act as an advocate to improve overall customer satisfaction.
IT Support Specialist (Remote) 17 applicants
The IT Support Specialist will manage day-to-day helpdesk operations for a distributed team across 30 countries, including hardware procurement, software access, and network troubleshooting. They will also oversee core SaaS tooling, IT security practices, and vendor relationships to ensure seamless technology operations across all global destinations.
Freiberufliche Lehrkraft (w/m/d) für IT Support Specialist
The instructor is responsible for providing course materials and delivering practical, expert-led training for IT Support Specialist students. They will also manage course sessions and provide ongoing support and guidance to participants.
IT Support Specialist (m/w/d) | 2nd Level Support & Netzwerke
You will provide remote technical support for access and parking systems while ensuring service levels are met. Additionally, you will identify optimization opportunities and collaborate with global technical teams to maintain system stability.
IT Support Specialist 14 applicants
The IT Support Specialist will resolve technical support tickets via ServiceNow and manage the configuration and deployment of hardware. They are also responsible for system patch management, user account administration, and maintaining office equipment.
IT Support Specialist (Senior, 2nd Level) – Hosting (m/w/d)
You will handle complex 2nd-level support tickets, perform deep-dive error analysis, and coordinate incident resolution. Additionally, you will define technical standards, create runbooks, and provide coaching to team members to improve overall support quality.
IT Support Specialist (Junior, 2nd Level) – Hosting (m/w/d)
You will be responsible for resolving 2nd level hosting tickets, including debugging web stacks, mail delivery issues, and system-level configurations. Additionally, you will document recurring issues in runbooks and prepare complex escalations for specialized teams.
IT Support Specialist 11 applicants
The IT Support Specialist will manage device provisioning, account management, and technical onboarding for employees across multiple operating systems. They will also provide technical support, maintain inventory records, and guide teammates on complex workflows.
IT Support Specialist 12 applicants
The IT Support Specialist serves as the primary point of contact for technical support, troubleshooting hardware and software issues for employees nationwide. They are also responsible for managing user accounts, deploying company equipment, and maintaining accurate inventory records.
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Level 2 – IT Support Specialist & Client Support | Remote 1769 13 applicants
Provide Tier 2 technical support for macOS, Google Workspace, and SaaS platforms within an MSP environment. Manage client onboarding, device enrollment, and security remediation while maintaining high customer satisfaction.
IT Support Specialist 13 applicants
The role focuses on managing user access lifecycles and providing first-response Tier 1 IT support to resolve technical issues. It also involves triaging bugs for the development team and maintaining comprehensive IT documentation and SOPs.
IT Support Specialist (Senior, 2nd Level) – Hosting (m/w/d)
Act as the technical reference for L2 support by resolving complex system, platform, and performance issues. Drive team improvement through the definition of standards, runbooks, and technical coaching of L1/L2 staff.
IT Support Specialist (Junior, 2nd Level) – Hosting (m/w/d)
Handle 2nd level support tickets by debugging webstack and mail issues and correcting system-level configurations. Analyze recurring errors to create runbooks and prepare complex escalations for specialists.
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