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Remote IT Support Specialist Jobs

66 IT Support Specialist jobs available for remote work from home. Apply for positions such as IT Support Specialist, IT Support Specialist, IT Support Specialist and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote IT Support Specialist Jobs (66)

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IT Support Specialist

Worldwide 0-2 yrs exp Support IT Support Specialist

The IT Support Specialist acts as the first point of contact for technical queries, diagnosing and resolving hardware, software, and network issues. They are also responsible for managing IT inventory, setting up new employee hardware, and maintaining accurate documentation within the ticketing system.

IT Support Specialist

United States $67000 - $85000 per year 2-5 yrs exp Support IT Support Specialist

The IT Support Specialist is responsible for analyzing, troubleshooting, and resolving support requests for company hardware, services, and applications. They also manage helpdesk incidents, maintain system knowledge, and provide technical assistance to associates and contractors.

IT Support Specialist

United States $22 - $30 per hour 2-5 yrs exp Support IT Support Specialist

The IT Support Specialist provides Level 1 and Level 2 remote technical support to clients while maintaining accurate documentation within a ticketing system. They are responsible for implementing business-class hardware and software solutions while ensuring high levels of customer satisfaction.

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IT Support Specialist

United States 2-5 yrs exp Support IT Support Specialist

Provide Level 1 and Level 2 technical support for internal users within a cloud-first environment using Jira Service Management. Manage endpoint provisioning, troubleshoot hardware and software issues, and ensure compliance with security and change management policies.

IT Support Specialist

Canada 50000 - 70000 per year 0-2 yrs exp Support IT Support Specialist

The IT Support Specialist will resolve technical support tickets via ServiceNow and manage the configuration and deployment of hardware. They are also responsible for system patch management, user account administration, and maintaining office equipment.

IT Support Specialist

United States $60000 - $70000 per year 2-5 yrs exp Support IT Support Specialist

The IT Support Specialist will manage day-to-day IT operations, including user lifecycle management, identity and access control, and device administration. They will also provide Tier 1-2 technical support and ensure compliance with security standards like HIPAA and SOC 2.

IT Support Specialist

Czech Republic 2-5 yrs exp Support IT Support Specialist

The IT Support Specialist will manage endpoint devices, user identity, and access lifecycles while providing tier 1-2 technical support for a globally distributed workforce. They will also collaborate with the core IT team on cross-regional projects and maintain internal knowledge base documentation.

IT Support Specialist

United States $42500 - $53500 per year 0-2 yrs exp Support IT Support Specialist

The IT Support Specialist serves as the primary point of contact for technical support, troubleshooting hardware and software issues for employees nationwide. They are also responsible for managing user accounts, deploying company equipment, and maintaining accurate inventory records.

IT Support Specialist

Colombia 2-5 yrs exp Support IT Support Specialist

Triage and resolve a high volume of internal IT tickets while providing empathetic customer service. Manage employee lifecycle access and troubleshoot hardware and software issues for a remote workforce.

IT Support Specialist

Colombia 2-5 yrs exp Support IT Support Specialist

Provide L2 technical support for remote employees across North and Latin America, managing hardware, software, and connectivity issues. Administer Microsoft 365 identity and access, manage device enrollment via MDM, and support various SaaS platforms.

IT Support Specialist

United States 2-5 yrs exp Support IT Support Specialist

The role focuses on managing user access lifecycles and providing first-response Tier 1 IT support to resolve technical issues. It also involves triaging bugs for the development team and maintaining comprehensive IT documentation and SOPs.

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IT Support Specialist

Mexico 2-5 yrs exp Support IT Support Specialist

You will manage the macOS fleet, handle access management, and support internal IT requests while collaborating with the SRE team. Additionally, you will contribute to internal tooling projects and automate common tasks to reduce operational toil.

IT Support Specialist 59 applicants

Lebanon $5 - $15 per hour 2-5 yrs exp Support IT Support Specialist

The specialist will provide remote IT support for customers across various industries, ensuring prompt resolution of support tickets via email, chat, and SMS. Key duties include troubleshooting issues within Office 365, Windows, and Windows Server environments while maintaining clear customer communication.

IT Support Specialist (Remote)

The IT Support Specialist will manage day-to-day helpdesk operations for a distributed team across 30 countries, including hardware procurement, software access, and network troubleshooting. They will also oversee core SaaS tooling, IT security practices, and vendor relationships to ensure seamless technology operations across all global destinations.

IT Support Specialist - Healthcare, MS Entra & Intune

United States $25 - $31 per hour 2-5 yrs exp Support IT Support Specialist

The IT Support Specialist provides first and second-line technical support for hardware, software, and cloud-based applications in a remote environment. They manage user onboarding, endpoint administration, and ticket resolution while ensuring compliance with security and regulatory standards.

IT Support Specialist II – Philippines

Philippines $10 - $12 per hour 2-5 yrs exp Support IT Support Specialist

You will provide expert technical support for Windows devices, Microsoft 365, and network infrastructure while managing client communication and ticket queues. Additionally, you will contribute to the internal knowledge base and act as a liaison between clients and vendors to ensure incident resolution.

Level 2 – IT Support Specialist & Client Support | Remote 1769

Worldwide 5-10 yrs exp Support IT Support Specialist

Provide Tier 2 technical support for escalated issues involving macOS, networks, and SaaS platforms while maintaining thorough documentation. Collaborate with internal teams to resolve incidents and assist with client onboarding, security monitoring, and patch management.

Senior IT Support Specialist

Philippines 5-10 yrs exp Support IT Support Specialist

The Senior IT Support Specialist provides technical expertise for escalated issues while directing a support services team across multiple locations. This role oversees ticket management, hardware/software deployments, and ensures service level agreements are met through effective team leadership and mentoring.

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IT Support Specialist — Entry Level

United States $48000 - $62000 per year 0-2 yrs exp Support IT Support Specialist

The IT Support Specialist will provide first-line technical support to employees, troubleshooting hardware, software, and connectivity issues. They will also manage support requests, maintain internal documentation, and assist with employee onboarding and offboarding processes.

IT Support Specialist (2nd Level) (m/w/d)

Germany 2-5 yrs exp Support IT Support Specialist

You will analyze and resolve complex, escalated support requests while collaborating with development and product teams to implement sustainable solutions. Additionally, you will identify recurring technical issues, optimize support processes, and document best practices to enhance service quality.

IT Support Specialist (Tier 1) - LATAM

Argentina 0-2 yrs exp Support IT Support Specialist

The IT Support Specialist will serve as the primary point of contact for technical support requests, managing hardware deployment and software troubleshooting for internal employees. They will also oversee device onboarding and offboarding processes while monitoring automated system alerts to ensure timely resolution.

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