Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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Manage day-to-day operational relationships for clients and handle escalated L1/L2 support tickets. Monitor account health, identify growth opportunities, and provide internal teams with actionable client intelligence.
Provide professional customer support to an international base in both Chinese and English while adhering to company policies and SOPs. Maintain high performance standards regarding customer satisfaction, quality, and productivity while working assigned shifts.
The Partner Operations Manager is responsible for the holistic performance of partners and services, ensuring high-quality support for the Airbnb community. They act as a single point of contact for delivery functions and drive continuous improvement through data-driven insights and strategic initiatives.
The technician will serve as the first point of contact for IT support, managing tickets and troubleshooting hardware, software, and networking issues. They are also responsible for user account management, asset inventory, and facilitating seamless onboarding and off-boarding processes.
The Fundraising Support Specialist will perform production tasks to launch and optimize international fundraising campaigns by modifying HTML/CSS and managing banner delivery. They will also oversee quality assurance processes and coordinate with linguists and strategists to ensure campaign accuracy.
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The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.
The Director of Client Services for APAC will lead and scale a high-performing team to drive retention, commercial growth, and operational excellence across the region. They will partner with regional and global leaders to set strategic direction, manage executive-level client relationships, and influence global business strategy.
Own technical support cases end-to-end by diagnosing root causes of data discrepancies and integration issues. Create and maintain knowledge base articles using KCS methodology and collaborate with R&D to resolve software defects.
Provide administrative support to a Singapore-based Financial Advisor by managing insurance claims, policy updates, and financial documentation. Responsibilities include maintaining client portfolios, coordinating appointments, and handling professional inbound queries.
Lead and scale the Client Services organization across the APAC region to drive client retention and commercial growth. Partner with global and regional leaders to optimize operational workflows and integrate local market feedback into the product pipeline.
Provide professional customer support by responding to inquiries in both Korean and English. Maintain high reliability and punctuality while meeting response time targets.
Manage day-to-day client account requirements and deliver excellent customer service while supporting junior staff. Coordinate pre-artwork build activities, manage timelines, and identify process improvements to meet KPIs.
Support project documentation, business process mapping, and administrative tasks for project teams. Provide Khmer/English communication support and coordinate meetings and workshops with stakeholders.
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