The Product Manager will develop the product vision, strategy, and roadmap while managing the product backlog and lifecycle. They will act as the primary contact for stakeholders and use performance data to drive customer-focused enhancements.
Remote Client Experience Jobs (346)
Tags = client-experience
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and services while maintaining up-to-date knowledge of market factors.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
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Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
The AR Specialist manages the full billing and collections lifecycle, including processing subscriptions and invoices via HubSpot Commerce. They are responsible for reconciling financial data with QuickBooks and communicating with clients to resolve billing disputes.
Healthcare Office Assistant (Job ID: LARTIA1)
Inside Out Hiring
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Full Time
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5 hours ago
Inside Out Hiring
The assistant will manage patient scheduling, communication, and daily administrative operations for a massage therapy practice. They will also act as a liaison with external medical billing partners and create social media content.
Customer Service Representative (Bilingual Arabic or Urdu)
Team Focus Insurance Group
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Full Time
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6 hours ago
Team Focus Insurance Group
Deliver exceptional customer support via phone and chat for personal lines insurance policies, handling inquiries and billing. Process policy updates, endorsements, and cancellations while meeting service level agreements.
Clinical Director, Global Operations
ComPsych Corporation
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Full Time
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8 hours ago
ComPsych Corporation
Lead the clinical quality, operational performance, and service delivery of behavioral health and EAP solutions across global markets, primarily in Europe. Act as the primary clinical voice for global sales, customer success, and industry representation while managing global intake operations.
Directeur Clinique, Opérations Mondiales (Clinical Director, Global Operations)
ComPsych Corporation
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Full Time
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8 hours ago
ComPsych Corporation
The Clinical Director oversees clinical quality, operational performance, and service delivery for behavioral health and EAP solutions globally, with a focus on Europe. This role involves acting as the primary clinical voice for sales and client engagements while managing global intake operations and clinical staff.
Lead complex Environmental Services consulting engagements to drive operational improvement, labor optimization, and cost savings for healthcare clients. Serve as a trusted advisor by leveraging analytics and project leadership to deliver sustainable outcomes across in-sourced and outsourced models.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's product offerings and maintain up-to-date knowledge of market factors and funds.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's product offerings while maintaining up-to-date knowledge of market factors and funds.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
New remote client experience jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
EAP Consultant Full-Time Remote (Licensed in Texas)
Acentra Health, LLC
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Full Time
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14 hours ago
Acentra Health, LLC
Provide comprehensive tele-mental health EAP services, including direct counseling and outreach to employees and their families. Manage a clinical caseload while collaborating with stakeholders to optimize product enhancement and ensure high-quality client care.
Sales & Customer Service Representative
New Frontier Immigration Law
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Full Time
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14 hours ago
New Frontier Immigration Law
Manage high-volume inbound and outbound calls to conduct client needs assessments and convert leads into consultations. Maintain accurate CRM documentation while navigating sensitive conversations with empathy and professionalism.
Serve clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and funds.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex investment situations. Educate clients on Vanguard's products and services while maintaining up-to-date knowledge of market factors.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
The Account Manager serves as the primary point of contact for clients, guiding them through financial journeys and providing tailored advice. They are responsible for maintaining long-term client relationships and collaborating with internal teams to meet client requirements.
Act as the first point of contact for clients via digital chat platforms to provide information on construction services and project timelines. Responsibilities include scheduling consultations, resolving client issues, and documenting all interactions in the CRM system.
New remote client experience jobs delivered to your inbox
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Director, Client Experience & Payments (19289)
Cornerstone Advisors of Arizona, LLC
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Full Time
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18 hours ago
Cornerstone Advisors of Arizona, LLC
Lead strategic consulting engagements for financial institutions focusing on digital banking, contact center operations, and customer experience. Act as a trusted advisor to executives to develop roadmaps and modernize technology ecosystems.
Serve as the first point of contact for prospective clients by handling inquiries, qualifying leads, and scheduling appointments. Maintain accurate client records and support the legal team with administrative communication tasks.
Handle 50-60 customer calls daily to resolve inquiries from patients and healthcare providers while maintaining high quality assurance scores. Manage important documentation and utilize CRM systems to track interactions and escalate complex issues to internal resources.
Identify and cultivate plant health care clients among commercial tree care companies, landscape maintenance firms, and municipalities. Deliver sales demonstrations, manage the sales pipeline via CRM, and provide consultative support to grow accounts within the Carolinas territory.
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