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Remote Support Jobs in Costa Rica

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Remote Support Jobs in Costa Rica (53)

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💪 Gym membership
🧘 Mental wellness budget
🖥 Home office budget
💰 Profit sharing
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Customer Service Representative

The Customer Service Representative will interact with users to provide information and resolve inquiries regarding employment and income verification services. Responsibilities include managing user accounts, authenticating forms, and maintaining accurate records of all interactions while adhering to strict data security protocols.

Customer Care Representative CR

Costa Rica 0-2 yrs exp Support

The Customer Care Representative will respond to customer inquiries across multiple channels including email, chat, and phone. They are responsible for resolving concerns, maintaining accurate interaction records, and collaborating with internal teams to ensure a consistent customer experience.

Chat Support Representative CR

Costa Rica 0-2 yrs exp Support

The Chat Support Representative will respond to customer inquiries through live chat and digital channels while troubleshooting issues to provide accurate solutions. They are responsible for maintaining high-quality interactions, managing multiple conversations simultaneously, and documenting resolutions according to company standards.

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Client Support Specialist CR

Costa Rica 2-5 yrs exp Support

The Client Support Specialist will respond to client inquiries across multiple channels and provide accurate information to resolve service concerns. They are also responsible for maintaining accurate records, troubleshooting issues, and collaborating with internal teams to ensure a positive client experience.

Remote Clinical Trial Support Specialist (Multiple Openings)

Costa Rica 2-5 yrs exp Support

The specialist will support the full clinical trial lifecycle, including patient engagement, study coordination, regulatory documentation, and data management. They will collaborate with research sites, sponsors, and CROs to ensure trial operations remain compliant and efficient.

Remote Bilingual Customer Support (Spanish/English) - Music Streaming

Argentina, Costa Rica, Mexico 2-5 yrs exp Support

You will manage multiple simultaneous customer conversations to resolve account, billing, and technical issues via inbound messaging. The role requires navigating various systems and workflows while maintaining high standards of quality and speed.

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CUSTOMER SERVICE AGENT

Costa Rica 0-2 yrs exp Support

The agent will handle incoming customer inquiries via phone, chat, and email to resolve issues and provide personalized solutions. They are responsible for documenting technical problems, managing orders, and maintaining detailed records to ensure high customer satisfaction.

Offshore Client Relations Representative (Call Center)

Costa Rica 0-2 yrs exp Support

The Client Relations Representative manages inbound and outbound calls to assist patients with scheduling, billing, and orthodontic inquiries. They are responsible for maintaining accurate patient records and ensuring a positive, solution-oriented experience across the company's network.

Booking Support Specialist

Costa Rica, United States 0-2 yrs exp Support

The Booking Support Specialist is responsible for researching booking options, managing reservations, and maintaining accurate client documentation. They also communicate updates to clients and coordinate with service providers to ensure a smooth booking process.

Booking Support Coordinator

Costa Rica, United States 0-2 yrs exp Support

The Booking Support Coordinator will manage client requests, coordinate bookings, and handle documentation for accommodations and activities. They are responsible for maintaining accurate records, providing confirmations, and communicating professionally with clients and service providers.

Customer Experience Specialist

The Customer Experience Specialist provides professional support to customers, merchants, and clients regarding billing, payments, and disputes via phone and email. They are responsible for meeting department metrics, documenting interactions in CRM systems, and effectively de-escalating challenging customer situations.

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Technical Support Representative

Costa Rica 0-2 yrs exp Support

The Technical Support Representative will resolve complex technical issues for high-value clients and serve as a subject matter expert for product suites. They are responsible for documenting bugs, maintaining ticket tracking systems, and training junior team members to ensure high customer satisfaction.

Operations Support Assistant – Service Center

Costa Rica 2-5 yrs exp Support

The Document Analyst will independently manage the capture, classification, and preservation of electronic records while ensuring data quality and accessibility. They will also coordinate with IT teams to maintain document management systems and apply institutional retention schedules.

Customer Service Senior Manager / Manager 13 applicants

Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, India, Ireland, Israel, Italy, Japan, Lebanon, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam 5-10 yrs exp Support

The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.

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