Remote Support Jobs in Philippines (320)
Customer Service Representative (Email)
The Customer Service Representative will manage inbound email inquiries regarding orders, products, billing, and refunds while maintaining brand voice. They are responsible for resolving issues within a ticket queue, meeting performance targets, and documenting interactions accurately.
Technical Support Specialist (L2/L3)
Provide 2nd and 3rd line technical support for software and hardware, ensuring timely resolution of customer issues. Manage a portfolio of enterprise accounts by leading weekly reviews, maintaining documentation, and advocating for customer needs internally.
Enterprise Service Desk Support Specialist
Provide first-line technical support to end-users via phone, email, and chat while troubleshooting hardware, software, and network connectivity issues. Document all incidents in the ServiceNow ticketing system and escalate complex problems to higher-level support teams.
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Customer Service Officer
The role involves providing professional voice-based support to customers, handling enquiries, disputes, and complaints to ensure first-contact resolution. Additionally, the officer will implement client retention strategies and meet individual and team KPIs.
Customer Service Representative
The representative will provide exceptional customer service by resolving inquiries and concerns via phone, email, and chat. They are also responsible for documenting interactions, collaborating with the team to improve processes, and assisting in training new staff.
Customer Support Agent
Provide customer support via live chat and email while assisting traders with account issues, trading rules, and platform troubleshooting. Document interactions, escalate complex technical cases, and identify recurring issues to maintain high service standards.
Technical Support Specialist II (Backup / Restore, Networking)
The Technical Support Specialist II is responsible for diagnosing and resolving partner product issues through various communication channels. They also monitor critical service failures, document troubleshooting steps, and contribute to the internal and external knowledge base.
HealthCare Customer Service Representative - Remote
You will answer incoming customer communications and conduct research to provide accurate resolutions to their issues. Your role involves maintaining a compassionate approach to ensure an exceptional customer experience.
HealthCare Customer Service Representative - Remote
You will answer incoming customer communications and conduct research to provide accurate resolutions to their issues. Your role involves maintaining a compassionate approach to ensure an exceptional customer experience.
Customer Experience SysOps Analyst
You will own and configure CX platforms like Zendesk, ChurnZero, and GuideCX while managing churn reporting and data integrity. Additionally, you will use AI and automation to optimize processes and provide actionable insights to leadership.
Customer Support Representative
The Customer Support Representative serves as the primary point of contact for customer and supplier inquiries via phone and email. They are responsible for troubleshooting issues, logging interactions in CRM systems, and ensuring professional service standards are met.
Executive Assistant & Operations Support
Manage the CEO's inbox, calendar, and scheduling while handling end-to-end operations projects. Proactively track tasks and provide clear, professional communication to ensure all administrative needs are met.
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Customer Service Representative II | Part Time | Remote
The Customer Service Representative II handles customer inquiries via phone, email, or chat while resolving complex issues in a professional manner. They are also responsible for documenting interactions in the CRM and escalating cases when necessary.
SAP FICO Support Consultant
Provide ongoing SAP Finance application support, including incident resolution and functional analysis for AMS clients. Collaborate with technical teams to translate business requirements into effective SAP solutions while maintaining high service standards.
Business Support & Operations Specialist
The specialist will provide central operational support, including business administration, project coordination, and CRM management. They will also handle client enquiries, assist with marketing execution, and support the business owner with executive tasks.
Customer Support Specialist
The specialist will prioritize and resolve customer inquiries across various channels while collaborating with internal teams to troubleshoot complex technical issues. They will also act as a product expert to advise creators and provide feedback to improve the platform.
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Home-Based Customer Service Representative
The representative will assist clients by providing product information, resolving service concerns, and maintaining accurate customer records. They are responsible for driving customer satisfaction through effective communication and proactive follow-ups on pending issues.
Customer Support Specialist - Zendesk (Marketplace) | UK | WFH
Provide responsive and professional customer support across multiple channels while managing high-volume enquiries and complex escalations. Contribute to process improvements, maintain accurate documentation, and ensure timely, policy-compliant resolutions for both end users and business partners.
Customer Service Agent (Permanent | Part-Time | Voice)
Handle customer inquiries via phone regarding orders, deliveries, and product information while maintaining high service standards. Accurately document interactions and resolve concerns with a personalized, empathetic approach.
Customer Service Agent (Permanent | Full-Time | Non-Voice)
Respond to customer inquiries via email regarding tickets, event schedules, and refunds while maintaining high service standards. Ensure accurate documentation of interactions and meet performance goals for customer satisfaction and productivity.
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