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Remote Support Jobs in Brazil

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Remote Support Jobs in Brazil (110)

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Helpdesk Technician

Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Peru, United States, Uruguay, Venezuela 0-2 yrs exp Support

The Helpdesk Technician serves as the primary point of contact for internal technical support, managing tickets and troubleshooting issues across various company platforms. They also collaborate with Product and Engineering teams to investigate system bugs and maintain accurate internal documentation.

Help Desk Specialist | Remota - 135617 INT

Brazil 2-5 yrs exp Support

The specialist will provide technical support to customers and internal teams by diagnosing and resolving software and system issues. They are responsible for documenting interactions, identifying root causes, and collaborating with cross-functional teams to resolve complex technical problems.

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Technical Systems Analyst II (Application Support)

Brazil 2-5 yrs exp Support Systems Analyst

The role involves monitoring, investigating, and resolving production incidents while collaborating with developers and DBAs to deploy updates. You will also be responsible for maintaining system documentation, performing root cause analysis, and participating in a 24x7 on-call support rotation.

Field Support Manager Executions - Southeast/South FL

Brazil $110K - $115K per year 5-10 yrs exp Support

The Manager Project Integration provides process management and support for reset projects, including forecasting, budgeting, and financial analysis. They also coordinate cross-functionally to execute merchandising initiatives and drive key operational metrics.

Remote Bilingual Customer Support (Portuguese/English) - Music Streaming

Brazil 2-5 yrs exp Support

You will serve as the first point of contact for customers, handling account, billing, and technical inquiries via inbound messaging. The role requires managing multiple simultaneous conversations while adhering to detailed workflows and maintaining high quality standards.

Jr. Service Desk Agent

Argentina, Brazil, Mexico, Uruguay 0-2 yrs exp Support

The Service Desk Agent acts as the primary point of contact for technical assistance, handling ticket queues and providing first-level support for incidents and service requests. They also collaborate cross-functionally with teams like IT Operations and Security to improve processes, documentation, and staff enablement.

Support Operator South America (m/f/x)

Argentina, Brazil 0-2 yrs exp Support

You will collaborate with tournament organizers to configure content and monitor live esports data feeds to ensure accuracy and integrity. Additionally, you will act as a primary point of contact for clients to resolve operational issues and report technical defects to the engineering team.

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Field Support Manager Inspections - Southeast / South FL

Brazil $110K - $115K per year 5-10 yrs exp Support

The Field Support Manager is responsible for performing scheduled safety inspections of store racking and cantilever systems across the Southeast region. They also coordinate with store leadership to provide feedback on inspection findings, field trends, and safety training.

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