Remote Support Jobs in Brazil

Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.

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Remote Support Jobs in Brazil (118)

Remote in = Brazil Job category = Support

Enterprise Support, Sr. Manager

Visa · Full Time · 3 hours ago
Visa
🌎 Brazil ⭐ 10+ yrs exp 💼 Support
Lead and develop a team of Technical Account Managers and Support Engineers to ensure high-quality service delivery for key enterprise accounts. Drive operational excellence by defining operating models, managing performance metrics, and aligning with cross-functional teams to improve platform stability.
HBK - Hottinger Brüel & Kjær is hiring for remote Customer Care Agent

Customer Care Agent

HBK - Hottinger Brüel & Kjær · Full Time · 7 hours ago
HBK - Hottinger Brüel & Kjær
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
The agent serves as the first point of contact for global customers, managing inquiries, processing orders, and tracking fulfillment. They collaborate with international teams to ensure timely service delivery and maintain strong customer relationships.

Technical Manager, Product Support

Genesys · Full Time · 8 hours ago
Genesys
🌎 Brazil ⭐ 10+ yrs exp 💼 Support
Lead and manage the Global Product Support team for Genesys Cloud, focusing on skill development, work allocation, and KPI achievement. Provide escalation support for customers and collaborate with global leadership to improve operational efficiency and customer experience.
Latino Legends is hiring for remote Customer Support Agent

Customer Support Agent

Latino Legends · Full Time · 8 hours ago
Latino Legends
🌎 Armenia, Brazil, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Paraguay, Peru, Uruguay 💵 $1500 - $1800 per month ⭐ 2-5 yrs exp 💼 Support
Respond to customer inquiries via email, chat, and social media regarding orders, shipping, and billing. Coordinate with logistics providers to resolve delivery issues and maintain accurate ticket documentation.

Customer Support Agent - Flooring

Cyncly · Full Time · 12 hours ago
Cyncly
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Act as the first point of contact for customers to provide technical support via phone, email, and chat. Responsibilities include troubleshooting hardware and network issues and documenting solutions within Zendesk.

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Support Escalation Manager (Incident Manager)

Microsoft · Full Time · 21 hours ago
Microsoft
🌎 Brazil ⭐ 5-10 yrs exp 💼 Support
The role involves managing escalated customer incidents and coordinating with engineering and operations teams to remove barriers to resolution. It also focuses on identifying systematic process breakdowns and driving strategic initiatives to improve the overall customer support experience.
Remote is hiring for remote Senior Onboarding Client Services Specialist

Senior Onboarding Client Services Specialist

Remote · Full Time · Yesterday
Remote
🌎 Brazil 💵 $35250 - $79300 per year ⭐ 5-10 yrs exp 💼 Support
Manage the end-to-end onboarding process for enterprise clients and employees to ensure a compliant and seamless experience. Collaborate with internal teams like Payroll and Mobility to maintain service level agreements and improve operational workflows.

Senior Onboarding Client Services Specialist

Remote - Referral Board · Full Time · Yesterday
Remote - Referral Board
🌎 Brazil 💵 $35250 - $79300 per year ⭐ 5-10 yrs exp 💼 Support
Act as the primary point of contact for enterprise clients to deliver seamless and compliant global onboarding experiences. Collaborate with cross-functional teams to optimize onboarding workflows and maintain comprehensive operational documentation.

Analista de Service Desk

DXC Technology · Full Time · Yesterday
DXC Technology
🌎 Brazil ⭐ 0-2 yrs exp 💼 Support
Provide technical support to users by resolving IT requests and incidents following ITIL methodology. Analyze and prioritize occurrences while contributing to the project's knowledge base for continuous improvement.

Sr. COA Licensing Client Services Associate

ICON plc · Full Time · 2 Days Ago
ICON plc
🌎 Brazil, Colombia, Mexico ⭐ 2-5 yrs exp 💼 Support
Manage client relationships by providing quotes and delivering clinical outcome assessment (COA) licensing and translation services. Oversee the project lifecycle from proposal to delivery while mentoring junior staff and managing key strategic accounts.
Sumsub is hiring for remote AML Support Specialist

AML Support Specialist

Sumsub · Full Time · 2 Days Ago
Sumsub
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Act as the primary point of contact for AML product support during LATAM hours, managing stakeholder queries and vendor coordination. Analyze screening results to optimize logic and maintain internal and external documentation and training materials.
Remote People is hiring for remote Onboarding Specialist EMEA

Onboarding Specialist EMEA

Remote People · Full Time · 2 Days Ago
Remote People
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support Onboarding Specialist
Manage the end-to-end employee onboarding and offboarding process for a global workforce, including contract drafting and compliance verification. Act as the primary liaison for international clients to ensure a seamless and compliant employment setup.
Crescendo.ai is hiring for remote GIS Analyst Support

GIS Analyst Support

Crescendo.ai · Full Time · 3 Days Ago
Crescendo.ai
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Provide technical support via email, chat, and phone to help customers use drone flight and GIS platforms. Collaborate with Engineering and Product teams to resolve customer pain points and improve product documentation.
ModSquad is hiring for remote Remote Customer Support Representative - College Bookstore - Inbound Calls - 06/2026
🌎 Argentina, Brazil, Costa Rica, Dominica, Dominican Republic, Mexico ⭐ 0-2 yrs exp 💼 Support Customer Support Representative
Provide friendly support via inbound calls for a college bookstore, assisting users with account access and provisioning. Guide students and faculty through website navigation and support requests during the busy back-to-school season.
Job Duck is hiring for remote V102 - Receptionist | Reception Specialist and Administrative Support
🌎 Brazil, South Africa, United States 💵 $1015 - $1100 per month ⭐ 2-5 yrs exp 💼 Support
Manage high-volume inbound and outbound client communications and maintain accurate records within a CRM for a personal injury law practice. Coordinate internal workflows, schedule appointments, and ensure all urgent matters are addressed promptly within a KPI-driven system.

Agente de Service Desk

SONDA · Full Time · 3 Days Ago
SONDA
🌎 Brazil ⭐ 0-2 yrs exp 💼 Support
Provide technical support to users via phone and remote access for Windows, Office, and client applications. Diagnose and resolve hardware and software incidents while managing tickets and escalating issues when necessary.

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Customer Care Associate

Remote - Referral Board · Full Time · 4 Days Ago
Remote - Referral Board
🌎 Brazil 💵 $1 - $3 per year ⭐ 2-5 yrs exp 💼 Support
Provide customer support to various user types via email and live messaging channels. Collaborate with Customer Success, Sales, and operational teams to advocate for user needs and solve tickets.

Agente de Service Desk

SONDA · Full Time · 4 Days Ago
SONDA
🌎 Brazil ⭐ 0-2 yrs exp 💼 Support
Handle service tickets via ITSM tools, identifying and registering incidents and requests with precision. Provide first-contact resolution or escalate issues to higher levels while following the established knowledge base.
Jus Mundi is hiring for remote CSM Brazil/LATAM

CSM Brazil/LATAM

Jus Mundi · Full Time · 1 Week Ago
Jus Mundi
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Lead customer adoption, satisfaction, and retention for legal professionals across Brazil and Latin America. Manage the full customer lifecycle from onboarding and AI product training to business reviews and renewal conversations.
HBK - Hottinger Brüel & Kjær is hiring for remote Customer Care agent

Customer Care agent

HBK - Hottinger Brüel & Kjær · Full Time · 1 Week Ago
HBK - Hottinger Brüel & Kjær
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
The agent serves as the first point of contact for customers, managing inquiries, processing orders, and tracking fulfillment. They collaborate with global production facilities and internal teams to ensure timely service delivery and maintain strong customer relationships.
Swapcard is hiring for remote Customer Support Specialist - LATAM

Customer Support Specialist - LATAM

Swapcard · Full Time · 1 Week Ago
Swapcard
🌎 Brazil, Colombia, Dominica, Dominican Republic, El Salvador, Mexico, Peru, United States ⭐ 2-5 yrs exp 💼 Support
Provide comprehensive support to platform users before, during, and after events, including online and onsite assistance. Conduct regular webinars for organizers and exhibitors and assist in creating event content.
FeverUp is hiring for remote Customer Service Agent: Portuguese (morning shift)

Customer Service Agent: Portuguese (morning shift)

FeverUp · Full Time · 1 Week Ago
FeverUp
🌎 Brazil ⭐ 0-2 yrs exp 💼 Support
Provide customer support via email, phone, and social media to resolve incidents and handle complaints. Maintain accurate records of customer interactions and support the Department of Operations with parallel tasks.

Operations Support Associate

Dynamite Games · Full Time · 1 Week Ago
Dynamite Games
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
The role involves managing customer support requests via Jira and monitoring live game configurations. It also requires conducting smoke testing, reporting bugs to the QA team, and designing fraud tools for high-risk games.
Job Duck is hiring for remote V108 - PI Case Support Specialist

V108 - PI Case Support Specialist

Job Duck · Full Time · 1 Week Ago
Job Duck
🌎 Brazil, South Africa, United States 💵 $1220 - $1320 per month ⭐ 2-5 yrs exp 💼 Support
The specialist will manage daily case activities, maintain client communications, and organize case records to support attorneys in personal injury cases. Responsibilities include conducting client intake, managing calendars, and executing monthly communication campaigns.
Swapcard is hiring for remote Product Support Specialist - LATAM

Product Support Specialist - LATAM

Swapcard · Full Time · 1 Week Ago
Swapcard
🌎 Argentina, Brazil, Colombia, Dominica, Dominican Republic, El Salvador, Honduras, Mexico, Peru, United States ⭐ 2-5 yrs exp 💼 Support
The role involves educating and empowering customers through technical support via Intercom and video calls to ensure a high-quality platform experience. The specialist will collaborate with Product teams to synthesize customer feedback and identify solutions for platform improvements.

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Customer Service Agent

TrueLayer · Full Time · 1 Week Ago
TrueLayer
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Act as the first point of contact for merchant partners and end users to resolve technical and account issues across multiple channels. Collaborate with Product and Engineering teams to identify recurring issues and improve the overall customer journey.
Alia Services is hiring for remote Support Specialist- Brazil

Support Specialist- Brazil

Alia Services · Full Time · 2 Weeks Ago
Alia Services
🌎 Brazil ⭐ 0-2 yrs exp 💼 Support
Provide technical support to Trax platform users by managing inquiries and resolving issues via a ticketing system. Collaborate with internal teams to troubleshoot platform problems and document recurring issues to improve workflows.
B2spin is hiring for remote Customer Support Agent

Customer Support Agent

B2spin · Full Time · 2 Weeks Ago
B2spin
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Deliver professional customer service across email, chat, and phone while resolving complex complaints and handling escalations. Maintain detailed interaction logs and contribute to process improvements to enhance overall customer satisfaction.

Intermediate Support Analyst

AB InBev | Growth Group · Full Time · 2 Weeks Ago
AB InBev | Growth Group
🌎 Brazil ⭐ 2-5 yrs exp 💼 Support
Own the end-to-end resolution of production incidents and service requests for digital applications while contributing to root cause analysis. Monitor incident queues, maintain SOPs in Confluence, and mentor junior analysts to improve application reliability.

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