Sales Development Representative (LATAM)

Technical Support Representative (Multi-Channel | Healthcare)

Provide advanced technical support and troubleshoot complex issues across multiple channels including email, phone, and web portals. Document all interactions in the CRM system while ensuring high levels of customer satisfaction and adherence to performance KPIs.

Product Support Engineer I

Provide frontline technical and operational support to customers and internal teams via hotline and documentation. Assist with device operation, maintenance, and part management while adhering to regulatory standards.

Financial Analyst, PSG Operations - India

The Financial Analyst will support the Loans and Distributions team by processing disbursements and resolving outstanding issues. They are responsible for maintaining accurate documentation, coordinating with internal and external departments, and ensuring data security.

Remote Call Center Representative

The representative will handle inbound calls to assist customers with healthcare benefits, claims, and account inquiries. They are responsible for documenting interactions in Salesforce and troubleshooting technical issues for users.

Seasonal (Temporary) Customer Service Call Center Agent

Handle inbound and outbound calls to assist members with health insurance application details and next steps. Maintain clear, compassionate communication while ensuring compliance and protecting sensitive personal health information.

Health Benefits Navigator (Remote)

The Healthcare Benefits Navigator educates members on health plan options, benefits, and coverage while assisting with enrollment activities and issue resolution. They conduct outbound outreach to members and maintain accurate case documentation to ensure a high-touch support experience.

3rd Party Experienced HC Collections - Remote

Communicate with consumers via telephone to resolve unpaid accounts and provide accurate account updates. Perform skip tracing to locate consumers and counsel them on payment obligations while maintaining compliance with federal and state laws.

B2B Remote Collections Representative - Commercial Collections CST/EST

The representative will communicate with consumers to resolve unpaid accounts and provide accurate account updates. They are also responsible for skip tracing to locate consumers and counseling them on payment obligations.

Licensed Health Insurance Agent

The agent is responsible for educating beneficiaries on healthcare options and selling Dual Eligible Special Needs Plans (D-SNP) telephonically. They will manage both inbound and outbound calls to ensure member enrollment and retention while adhering to CMS regulations.

Customer Intake Senior Associate

The Customer Intake Senior Associate will verify the accuracy and completeness of new customer account information. They will also collaborate with the customer success team and communicate with customers via phone, email, and messaging to resolve account discrepancies.

Customer Intake Senior Associate (TH-M)

The Senior Associate will verify the accuracy and completeness of new customer account information. They will also collaborate with the customer success team and communicate with customers via phone, email, and messaging.

Customer Support Associate

Customer Support Associates are responsible for addressing and resolving driver and rider issues on the Empower platform. They must maintain platform knowledge, ensure timely correspondence, and provide product recommendations to reduce future support volume.

Customer Support Associate (12 AM- 8 AM ET)

The Customer Support Associate is responsible for addressing and resolving driver and rider issues on the Empower platform in a timely manner. They must maintain a comprehensive understanding of the platform and provide product or service recommendations to reduce future customer issues.

Level 1 IT Support Analyst

The analyst will provide technical support by troubleshooting hardware and software issues via phone, email, and chat. They are responsible for documenting incidents, managing escalations, and ensuring systems are properly configured for end-users.

Intake Advisor 1

The Intake Advisor manages incoming calls to triage needs, provide information, and facilitate appropriate referrals to behavioral healthcare facilities. They are responsible for documenting client information in Salesforce while maintaining professional service standards and building rapport with callers.

Personal Lines Client Service Specialist

You will serve as the primary point of contact for clients, managing inquiries regarding insurance policies, endorsements, and claims. Additionally, you will maintain accurate client data and collaborate with the team to support business retention and service growth.

Claim Team Manager - Property Field Inspection

The Claim Team Manager is responsible for leading, training, and coaching a team of field personnel to ensure high-quality service and compliance. They oversee claim investigations, payments, and the implementation of company policies within their assigned territory.

Billing Solutions Coordinator

The Billing Solutions Coordinator manages incoming inquiries regarding patient eligibility, benefits, billing, and collections. They are responsible for maintaining accurate patient records, processing payments, and resolving account challenges while providing excellent customer service.

Healthcare Scheduler

The Healthcare Scheduler is responsible for managing inbound and outbound calls to schedule, reschedule, and cancel patient appointments across various medical departments. They must also verify insurance information, obtain necessary authorizations, and provide patients with pre- and post-test instructions to ensure a seamless experience.

Intake Specialist - Alabama (remote)

The Intake Specialist provides first-tier support for software issues, including account management and basic system instruction for homecare agencies. They also act as a liaison to resolve order fulfillment issues and route customer inquiries to the appropriate business units.

Customer Care Manager

Contact Center Training & Quality Assurance Manager

The manager will be responsible for developing and maintaining training content, delivery systems, and agent quality assurance programs. They will also lead training initiatives, manage supervisor development, and collaborate with stakeholders to optimize contact center performance.

Customer Service Representative - Accredo

The representative will handle high-volume inbound calls to assist patients with medication orders, benefits, and billing inquiries. They are responsible for maintaining patient confidentiality while providing empathetic, professional support within a structured virtual environment.

Enrollment Contact Center Specialist

The Enrollment Contact Center Specialist will manage inbound and outbound calls to guide prospective families through the school enrollment journey. This includes scheduling tours, conducting follow-ups, and maintaining accurate records in the CRM to meet performance conversion goals.

Virtual Scheduling Coordinator - Canada

The Patient Scheduler manages inbound and outbound calls to schedule appointments while accurately capturing patient demographic and insurance information. They ensure clinical flow optimization and maintain compliance with HIPAA guidelines and operational standards.

LGBTQ+ Chat & Text Therapist EMPACT

The therapist will provide crisis phone interventions for an LGBTQIA suicide hotline and manage appropriate service referrals. They are also responsible for maintaining accurate clinical documentation and collaborating with internal and external stakeholders.

Customer Support Specialist - (Pacific Time Hours)

Manage high volumes of customer inquiries via phone, chat, and email while maintaining accurate records in the CRM system. Provide empathetic, high-quality support to pet owners while meeting productivity and quality targets.

PT Member Contact Center Rep I

The representative serves members by answering inquiries, performing account maintenance, and resolving issues via phone or email. They are responsible for meeting performance metrics while identifying opportunities to offer credit union products and services.

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote

The Connection Advisor answers incoming calls to schedule, cancel, or reschedule patient appointments while verifying insurance and demographic information. They also troubleshoot complex issues and provide professional support to patients in a high-volume call center environment.