Remote Call Center Jobs (2,227)

Cold Caller (Work-from-home) - #35393

Care Management Support Assistant

The Care Management Support Assistant provides non-clinical administrative support to help members access resources and manage chronic conditions. Responsibilities include guiding members through care options, facilitating communication, and performing operational tasks while ensuring compliance with departmental policies.

Care Management Associate

The Care Management Associate coordinates medical services by reviewing eligibility, opening pre-certification cases, and facilitating referrals between patients and clinical teams. They also maintain accurate documentation and provide support by managing telephone inquiries from providers and members.

Executive Director Digital Product Growth and Membership

The Executive Director will lead technology product strategy and execution for patient growth, acquisition, and membership retention portfolios. They will manage multidisciplinary teams to build scalable platforms that optimize patient conversion and engagement outcomes.

Patient Services Representative II - Call Center Remote

The representative manages over 100 calls daily, handling appointment scheduling and detailed message taking for providers. They must also utilize independent judgment to triage urgent versus routine patient matters while navigating insurance and referral protocols.

Remote Healthcare Call Center Representative

The associate will handle incoming telehealth-related calls and emails, including insurance verification, billing inquiries, and appointment scheduling. They are also responsible for providing technical support to patients and documenting interactions across multiple systems.

Mitel Administrator, Remote

The administrator will manage and configure enterprise phone systems, including extensions, voicemail, call queues, and automated greetings. They will also troubleshoot technical issues and coordinate with internal IT teams and external vendors to ensure system reliability.

Provider Relations Coordinator - Inbound

The Provider Relations Coordinator handles inbound and outbound provider communications to resolve inquiries and ensure efficient workflow. They are responsible for maintaining documentation, adhering to service levels, and upholding HIPAA confidentiality standards.

Prospective Patient Advocate-Remote 14 applicants

Closing Shifts for Prospective Patient Advocate-Remote 11 applicants

Connection Center Virtual RN 12 applicants

Customer Service Agent - Multiple Shifts 14 applicants

Call Center Representative

Call Center Representative

Call Center Representative

Radiology Scheduler

Hybrid Virtual Clinical Educator

Utilization Management Services Representative I (Multiple Openings!)

This role provides administrative support for utilization management workflows by handling inbound and outbound calls and processing authorization requests. The representative acts as a primary contact for providers and members while ensuring compliance with regulatory and quality assurance guidelines.

Customer Service Representative,Member Svc Call Center

The representative will resolve complaints and inquiries from members, providers, and other stakeholders regarding medical coverage, claims, and billing. They are responsible for providing accurate information and addressing service issues effectively via telephone and written communication.

Customer Care Agent (all genders) - 100% Home-Office

You will serve as the primary point of contact for customers, handling inquiries and resolving complex complaints via phone and email. Additionally, you will collaborate with cross-functional teams to optimize customer service processes and provide feedback to relevant departments.

Supervisor, Operations

The Supervisor is responsible for leading and managing a team of customer service representatives to meet performance targets and operational goals. They will conduct coaching, monitor metrics, and collaborate with other departments to ensure high-quality customer experiences.

Supervisor, Operations

The Supervisor is responsible for the day-to-day operations of a team of Customer Service Associates, ensuring efficiency and profitability. They must coach and motivate staff, monitor performance against KPIs, and ensure compliance with organizational policies.

Full Time - Customer Service Representative - French/Haitian Creole Bilingual -NY

Deliver professional customer support via phone, chat, email, or SMS while resolving inquiries with empathy and efficiency. Maintain strict data privacy standards and document all interactions accurately within company systems.

Full Time - Customer Service Representative - Urdu or Italian Bilingual -NY

Deliver professional customer support via phone, chat, email, and SMS while resolving inquiries with accuracy and empathy. Navigate multiple systems to document interactions in real time while adhering to strict data privacy and client protocols.

Full-Time Bilingual French Remote Call Centre Agent - Nova Scotia

The agent will manage a high volume of incoming calls while maintaining a professional and empathetic tone. They are responsible for accurately recording information and routing calls using advanced software systems.

Full-Time Bilingual French Remote Call Centre Agent - Saskatchewan

The agent will handle a high volume of incoming calls while maintaining a professional and empathetic tone. They are responsible for accurately recording information and routing calls using advanced software systems.

Director, CX Data and Customer Analytics

The Director leads the CX analytics strategy, partnering with leadership to define metrics and deliver scalable reporting that drives business growth and operational excellence. This role manages a high-performing team while hands-on guiding technical development in SQL, Python, and Databricks to ensure data-driven decision-making.

Telephonic Care Navigator

The Telephonic Care Navigator conducts outreach to members to educate them on care gaps, assist with provider appointments, and link them to community resources. They are responsible for maintaining high-quality performance metrics while ensuring compliance with HIPAA regulations.

2704 - Network Services Associate B

The Network Services Associate manages data entry, processes provider bill inquiries, and resolves disputes regarding pricing and state regulations. They collaborate with internal departments and external partners to ensure billing accuracy while maintaining compliance with HIPAA and SOC2 standards.

Helpdesk Associate

The associate will provide front-line technical support and resolve patient portal inquiries via inbound calls in a 24/7 call center environment. They are responsible for documenting issues, following established workflows, and escalating complex technical problems to the appropriate teams.