German Operations Support Associate (Voice & Non-Voice)

Customer Service Representative

The Customer Service Representative will manage customer inquiries across multiple channels, including phone, email, and chat, while accurately processing orders and shipment updates. They will also coordinate with internal teams and carriers to resolve issues related to billing, freight, and product availability.

English Customer Support (Non-Voice)

Provide world-class technical customer assistance via chat and email while maintaining high performance metrics. Actively participate in team initiatives and promote collaborative solutions to drive department success.

Customer Support Specialist (L1)

The Customer Support Specialist will act as the first line of support, resolving client requests via email and managing task workflows. They are also responsible for creating knowledge base instructions and providing technical advice on software usage.

Senior Helpdesk Officer

The Senior Helpdesk Officer manages complex technical incidents and escalations while ensuring service levels are met. They also supervise helpdesk agents, coordinate workloads, and drive continuous improvement in support processes and service quality.

Spanish Customer Care Specialist

Provide world-class customer service through chat and email while maintaining accuracy and efficiency. Act as a key team participant by contributing to department initiatives and supporting colleagues.

Core+ Support Expert - eSign

The Core+ Support Expert acts as a liaison between customers and internal functional areas to resolve complex technical inquiries. They are responsible for supporting the Intelligent Agreement Management platform and owning customer issues that require engineering engagement.

German & English | Remote Customer Support Advisor | Music Streaming 14 applicants

Provide written customer support in German and English for a music streaming platform by handling 5-6 simultaneous conversations. Resolve issues related to accounts, billing, subscriptions, and technical platform functions while documenting resolutions accurately.

Seller Support Associate (PWD)

The Seller Support Associate acts as the primary interface between Amazon and business partners, providing timely operational support to merchants. They are responsible for addressing system issues, maintaining performance metrics, and collaborating with various internal departments to resolve seller inquiries.

Customer Service & Admin Assistant EG

The role involves managing customer inquiries across multiple channels while maintaining accurate records and providing timely solutions. Additionally, the assistant will handle administrative tasks such as scheduling, data entry, and supporting internal operational projects.

Customer Service Manager, CSU.CXC - CSU-Egypt COE.Client Experience and Conduct Group-MEGPCOE

The Governance Officer supports the governance, quality, risk, and customer experience framework across Wholesale Customer Experience operations. They ensure adherence to policies and regulatory requirements through quality reviews, risk assessments, and continuous improvement initiatives.

Customer Care Specialist (Colombia - October)

The Customer Care Specialist will resolve customer issues and answer inquiries through written communication channels like chat and email. They will also collaborate with product teams to share user feedback and identify recurring problem areas.

Customer Support Agent EG

The Customer Support Agent will respond to inquiries across various channels, troubleshoot issues, and provide accurate solutions to customers. They are also responsible for maintaining interaction records, escalating complex cases, and collaborating with internal teams to improve service quality.

Customer Care Representative EG

The Customer Care Representative will respond to customer inquiries across multiple channels and provide accurate solutions to concerns. They are responsible for maintaining accurate records, handling complaints professionally, and collaborating with internal teams to ensure a consistent customer experience.

Chat Support Representative EG

The Chat Support Representative will respond to customer inquiries through live chat and digital channels while providing accurate solutions. They are responsible for troubleshooting issues, maintaining detailed records of interactions, and escalating complex problems to the appropriate teams.

Client Support Specialist EG

The Client Support Specialist is responsible for responding to client inquiries across multiple channels and resolving account-related issues. They must maintain accurate records, collaborate with internal teams, and ensure a positive client experience through professional communication.

Customer Service Representative 12 applicants

The role involves providing multi-channel customer support via phone, ticketing, chat, and video to resolve inquiries and maintain engagement. You will also manage a customer pipeline, document interactions accurately, and identify upselling opportunities to support company growth.

Technical Support 20 applicants

The Technical Support role is responsible for providing expert geoscience software support, delivering customer training, and collaborating with R&D to develop new workflows. You will also assist the business development team by identifying customer needs and demonstrating the value of GeoSoftware technology.

Customer Service Consultant - Biggest Telecom Account

Act as a front-line interface for US customers by responding to inquiries and resolving concerns over the phone. Additionally, you will be responsible for maintaining a positive customer experience and promoting client products and offers.

Customer Service Senior Manager / Manager 24 applicants

The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.

German Operations Support Associate (Voice & Non-Voice)

Provide voice and non-voice support to German-speaking customers via calls, emails, and chat. Ensure operational excellence by meeting SLAs, documenting interactions, and collaborating with internal stakeholders.

Customer Experience Associate – Lebanon/Jordan/Egypt (Remote) 13 applicants

Act as the primary contact for buyers and sellers to resolve inquiries regarding orders, shipping, and platform features. Monitor community safety and report user feedback to product teams to improve the marketplace experience.

Customer Support Specialist 17 applicants

Handle customer inquiries across social media and phone channels to resolve issues and ensure high satisfaction. Collaborate with internal teams to provide accurate product information and act as the voice of the customer.

Customer Support Agent

The Customer Support Agent will respond to customer inquiries across various channels, resolve issues, and ensure customer satisfaction. They will also document interactions and maintain service quality in line with company standards.