Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The representative will triage and resolve inbound technical support tickets while maintaining accurate documentation in Zendesk. They will also advocate for platform features, assist with client training, and collaborate with internal teams to improve support processes.
The representative will provide timely assistance to players regarding account queries, gameplay, and crypto transactions while monitoring for fraud and compliance. They are also responsible for maintaining accurate case logs and escalating complex issues to ensure platform integrity.
The representative will assist customers with inquiries, account status explanations, and delinquent account management while ensuring accurate data entry. They are also responsible for maintaining quality assurance goals and promoting additional product and service offerings.
The role involves assisting customers with inquiries, account status, and delinquent accounts while proactively recommending additional products and services. You will also be responsible for accurately documenting account information and meeting quality assurance and production goals.
The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.
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Implement, configure, and optimize learning technology platforms and AI coaching tools to drive business impact. Collaborate with stakeholders to design scalable learning experiences using microlearning and gamification methodologies.
Implement, configure, and optimize learning technology platforms and AI coaching tools to drive business impact. Collaborate with stakeholders to design scalable learning experiences using microlearning and gamification methodologies.
As a Client Support Specialist, you will engage with customers via inbound calls, providing guidance and processing transactions. You will also manage client cases, research issues, and collaborate with internal partners to resolve complex requests.
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