Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The assistant will provide general administrative support to the Support Coordination team, including managing correspondence and maintaining participant files. They will also assist with NDIS-related documentation, funding administration, and scheduling to ensure efficient business operations.
Provide complex desktop and application support to end-users while maintaining secure and confidential information. Act as a mentor to junior staff and handle internal escalations to ensure team service levels are met.
The Customer Support Specialist is responsible for resolving technical issues and providing high-quality service to customers across multiple channels. They must document interactions in the ticketing system and collaborate with internal teams to ensure effective issue resolution.
The IT Operations Support Specialist will own the end-user support queue for their region, managing device lifecycles, onboarding, and offboarding processes. They will also focus on automating repetitive tasks and maintaining documentation to ensure efficient IT operations.
The Customer Support Specialist serves as the primary point of contact for managing existing travel bookings, resolving issues, and processing modifications. They collaborate with internal departments and external partners to ensure a seamless guest experience while maintaining accurate documentation in the CRM system.
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Provide real-time trauma-informed guidance, mentoring, and operational support to practitioners handling complex family and domestic violence cases. Oversee risk assessments, safety planning, and the approval of financial support packages to ensure high-quality service delivery.
The IT Support Admin will diagnose and resolve hardware and software issues while managing office network infrastructure and peripherals. They will also facilitate team onboarding, document support resolutions, and collaborate with vendors for hardware procurement.
The Accounts Officer manages payment allocation, billing, and debtor collection to ensure consistent cash flow for the business. They are responsible for reconciling billing reports, resolving claim rejections, and liaising with patients and health funds.
The Field Service Representative is responsible for installing, troubleshooting, and repairing industrial drive equipment at customer sites. They also perform commissioning, startup services, and provide technical training to customers and team members.
You will provide high-quality, human-centric support to customers across multiple channels including phone, email, and chat. You will also investigate technical issues and identify opportunities to demonstrate the value of the Timely platform.
The role involves supporting the brand manager with graphic design, marketing documentation, and website content updates. You will also manage administrative records, digital files, and assist with email marketing campaigns.
The Customer Relations and Marketing Officer will develop and maintain professional relationships with NDIS stakeholders to establish referral pathways. They are also responsible for coordinating marketing activities, managing social media, and representing the organization at community and industry events.
The specialist will administer and optimize Salesforce to support customer operations while maintaining data integrity and system integrations. They are also responsible for building reports and dashboards to track key metrics for the Customer Success and Support teams.
Provide high-quality assistance and support to global enterprise customers, primarily in Japan, regarding account and subscription management. Act as a vital link between customers and internal stakeholders to ensure effective problem resolution and documentation.
Provide short-term, trauma-informed telephone support to victim-survivors of intimate partner violence to assist with safety and stability. Conduct risk and needs assessments, develop safety plans, and manage documentation in accordance with program KPIs.
Support Guides manage camper and host tickets via phone, email, and social media while troubleshooting technical issues and platform challenges. They also investigate bugs, de-escalate community concerns, and provide feedback to product teams to improve the user experience.
Support NDIS participants by identifying needs through assessment and person-centred planning to reduce behaviours of concern. Develop, deliver, and evaluate evidence-based support plans while building the capacity of the participant's support network.
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Provide L2/L3 support for Workday Financial Management, including troubleshooting issues and driving continuous improvement. Lead support for financial accounting, month-end close activities, and stakeholder engagement across the Workday ecosystem.
Provide comprehensive user support for Microsoft 365 and business systems while managing user access and technology assets. Identify recurring technical issues and implement process improvements to enhance digital workflows and system efficiency.
The Customer Experience Specialist will manage day-to-day user support, troubleshoot technical issues, and act as the primary voice of the customer to the product team. They will also lead product communication efforts, including release notes and in-app messaging, to ensure users are informed and engaged.
The Support Coordinator will assess participant needs, implement NDIS plans, and coordinate necessary services. They are also responsible for building relationships with community stakeholders and promoting MyIntegra's services to generate new leads.
The Product Support Specialist will serve as the primary point of contact for technical support, assessing and resolving customer issues while maintaining high service standards. They will collaborate with the team to provide resolutions, document findings, and ensure effective communication with partners.
Provide expert-level SAP FICO functional support, including incident management, problem resolution, and configuration within SAP ECC and S/4HANA environments. Collaborate with internal teams and client stakeholders to ensure SLAs are met while producing accurate reporting on support activities.
The Workforce Management Specialist is responsible for executing workforce management services, including generating schedules and performing staffing and SLA analysis. They will collaborate with managers to ensure service levels are met and facilitate agent schedule changes.
The Virtual Assistant will provide comprehensive administrative and operational support to the business owner while managing customer inquiries and lead generation activities. They will also handle social media scheduling and assist with the execution of marketing campaigns.
The Virtual Assistant will manage LinkedIn outreach sequences and pipeline development to convert prospects into leads. Additionally, they will provide support within GoHighLevel by managing newsletters, blog content, and basic campaign automation.
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Lead and develop a distributed customer service team while improving operational processes and service quality. Act as a key bridge between customers and internal stakeholders to drive satisfaction and retention.
You will assist families and carers by answering inbound calls to provide information and discuss care service options. This role involves managing inquiries to support independent living and long-term care solutions while maintaining high performance standards.
The Client Services Manager will own a portfolio of strategic client relationships, acting as the primary point of contact to drive commercial growth and performance. They will lead cross-functional teams to ensure client objectives are met while translating technical marketing recommendations into clear business outcomes.
The Customer Service Advisor will handle customer queries via phone and email to ensure first-time resolution while maintaining accurate account records. They will also educate customers on procedures and collaborate with the team to improve service standards and performance.
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