Provide technical support and account management for customers via phone, chat, and email. Handle troubleshooting for mobile devices and escalate complex hardware issues to second-level support.
Remote Support Jobs (9,130)
Job category = Support
Handle incoming customer communications via phone, message, and email to provide product assistance and technical troubleshooting. Process warranty claims and offer personalized product recommendations to maintain high customer satisfaction.
Provide technical troubleshooting and account support for mobile devices via phone, chat, and email. Ensure high customer satisfaction by efficiently managing cases and identifying potential sales opportunities.
Chat Support Specialist with English and Bulgarian language
Sutherland
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Full Time
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2 Weeks Ago
Sutherland
Respond to customer inquiries via chat and email while documenting all interactions in the CRM system. Escalate complex cases to internal teams and ensure customers are kept informed throughout the resolution process.
Chat Support Specialist with English and Bulgarian language
Sutherland
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Full Time
·
2 Weeks Ago
Sutherland
Respond to customer inquiries via chat and email while accurately documenting interactions in the CRM system. Escalate complex cases to internal teams and ensure customers are kept informed throughout the resolution process.
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Remote Automotive Customer Service Agent (Dealer Assistance)
Morley
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Full Time
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2 Weeks Ago
Morley
Act as a resource for automotive dealerships to assist with orders, vehicle shipments, and car warranties. Provide high-quality service via phone, live chat, and email while resolving customer issues and escalating critical orders.
Member Service Representative (Remote - United States)
UpsideHom, Inc.
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Full Time
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2 Weeks Ago
UpsideHom, Inc.
Manage a caseload of members experiencing housing instability by serving as their primary point of contact and guide. Coordinate housing-related actions, conduct weekly check-ins, and use Salesforce to track progress and remove barriers to stability.
Accurately enter locate tickets called in by excavators into a computerized management and mapping system. Handle incoming calls from excavators and members to identify needs and clarify excavation site details.
Level 1 IT helpdesk Support - Part Time
Webhelp California Inc
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Full Time
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2 Weeks Ago
Webhelp California Inc
Provide Level 1 IT helpdesk support by resolving incidents and service requests via phone, chat, and email. Additionally, manage and optimize chatbot knowledge bases through data analysis and continuous content improvement.
Manage and coordinate customer complaint cases from initiation to resolution, serving as the primary point of contact. Collaborate with internal business units and international teams to resolve issues and improve product quality.
Manages a portfolio of up to 25 clients as the primary point of contact to drive retention and program success. Utilizes data-driven insights to deliver strategic solutions and ensures profitability through effective program oversight.
The role involves reviewing incoming requests and coordinating reservation and transportation details for clients. It requires maintaining organized documentation and ensuring all arrangements align with client expectations.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a smooth booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Hospitality Customer Service Associate
Triptasticadventures
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Full Time
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2 Weeks Ago
Triptasticadventures
Coordinate personalized service arrangements including accommodations, transportation, and activities for clients. Manage reservations, ensure detail accuracy, and provide professional communication via email and phone.
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Bilingual Recruitment Specialist | Remote Talent & Onboarding Specialist
ClearDesk, LLC
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Full Time
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2 Weeks Ago
ClearDesk, LLC
Manage the full recruitment lifecycle for healthcare professionals, from sourcing and screening to onboarding coordination. Ensure a positive candidate experience while maintaining accurate records and compliance documentation.
The specialist will provide high-quality technical and functional support for a SaaS-based Contract Lifecycle Management platform, focusing on large enterprise clients. Responsibilities include troubleshooting complex issues, managing integrations, and leveraging AI tools to improve support efficiency.
Travel Customer Experience Consultant
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Assist clients with travel planning, including reservations for vacations, cruises, and accommodations. Manage itinerary details and provide professional recommendations via email, phone, and online channels.
Provide patient relations support by identifying and resolving customer inquiries and concerns regarding financial services. Ensure account payment and resolution while interpreting payor contracts and billing policies.
The VP of Customer Experience acts as the strategic architect for the post-sales customer lifecycle in Diagnostics & Genomics. This role focuses on bridging high-science product delivery with service excellence to ensure seamless interactions for healthcare and life sciences professionals.
Handle B2B customer requests and feedback via phone, email, and chat using Salesforce. Provide technical troubleshooting and professional assistance while escalating complex issues to Tier 2 support.
The role involves resolving borrower inquiries regarding current mortgage loans through inbound and outbound calls. Responsibilities include researching customer issues, updating servicing systems, and completing follow-up tasks to ensure satisfaction.
Travel Customer Engagement Specialist
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Assist clients with organizing travel arrangements, including vacations, cruises, and accommodations. Provide professional support via phone, email, and messaging while maintaining accurate reservation records.
Customer Experience Escape Consultant
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Assist clients with planning vacations, cruises, and resort stays while coordinating reservations and travel details. Provide professional recommendations and maintain organized travel records through various communication channels.
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The Triage Nurse assesses patient health concerns using established medical guidelines to determine the severity of symptoms and recommend appropriate care. Responsibilities include documenting assessments, coordinating same-day appointments, and managing prescription refills.
Build and lead the customer support function across a partner ecosystem, managing everything from hands-on escalations to long-term strategy. This includes implementing AI-powered tooling, managing BPO partners, and establishing SLA tracking and reporting.
Store HUB Customer Service (Part Time)
Genuine Parts Company
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Full Time
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2 Weeks Ago
Genuine Parts Company
The APAR Admin is responsible for processing vendor invoices and reconciling credit card charges within the JDE system. They also research payment issues and collaborate with vendors to resolve invoice errors and unvouchered PO quantities.
Global Service Desk Analyst - French Bilingual Analyst
Long View Systems
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Full Time
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2 Weeks Ago
Long View Systems
Provide Tier I technical support for IT and communications systems, documenting issues in a ticket management system. Analyze symptoms to provide resolution or dispatch incidents to Tier II support while seeking process improvements.
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Support Jobs by Country
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