Provide timely technical support for insulin pumps, software, and connected healthcare devices via phone, chat, and email. Document interactions in the CRM system while identifying and escalating product health and safety concerns.
Remote Help Desk Jobs (244)
Tags = help-desk
Provide Tier 1–2 technical support for Windows operating systems and Microsoft applications while managing user accounts in Active Directory. Document all issues in the ticketing system and ensure timely resolution through professional communication.
The specialist provides help desk support to end users, assisting with software navigation, troubleshooting, and process inquiries. They also facilitate communication between clients and technical teams while documenting business processes and managing incident tracking.
Provide help desk support to end users by troubleshooting GIS software issues and facilitating communication between clients and technical teams. Manage incident tracking, document business processes, and support training and testing efforts for new releases.
Facilities Specialist (Remote) - Mars Veterinary Health
Mars Veterinary Health
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Full Time
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5 hours ago
Mars Veterinary Health
Manage regional facility repairs, preventive maintenance programs, and capital projects across veterinary hospitals while ensuring lease compliance. Coordinate with vendors, internal teams, and field leadership to maintain hospital operations and building standards.
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Provide technical support for insulin pumps and related software via phone, chat, and email while accurately documenting interactions in a CRM. Analyze system logs to resolve issues, identify product safety concerns, and advocate for customer needs to internal teams.
Member/Provider Call Center Lead - Greater Sacramento - Remote
Gainwell Technologies LLC
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Full Time
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7 hours ago
Gainwell Technologies LLC
The role involves answering customer inquiries, managing telephone communications, and ensuring data integrity through weekly reporting. You will also monitor daily transactions to ensure compliance with service level agreements and support team operations.
The technician will provide first-line IT support by troubleshooting hardware and software issues via phone, email, or chat. They are responsible for documenting all resolutions in the ticketing system while maintaining high customer service standards.
The technician will provide first-line IT support by troubleshooting hardware and software issues via phone, email, or chat. They are also responsible for documenting all resolutions in the ticketing system and maintaining high performance metrics.
The technician will provide first-line support by troubleshooting hardware and software issues via phone, email, or chat. They are responsible for documenting all resolutions in the ticketing system while maintaining high performance metrics.
The Systems Administrator will manage SaaS applications, user access, and end-user hardware while providing technical support to a global team. They are responsible for maintaining IT systems, resolving help desk tickets, and ensuring operational continuity through proactive improvements.
The developer will design, develop, and maintain web-based applications and RESTful APIs using modern front-end and back-end technologies. They will also collaborate with cross-functional teams to implement features, troubleshoot issues, and support CI/CD and DevSecOps initiatives.
The Helpdesk Technician II provides remote technical support for client environments, including troubleshooting servers, workstations, and networking equipment. They are responsible for monitoring client systems, managing user authorizations, and escalating complex technical issues as needed.
The Sales Operations Analyst supports sales enablement by managing Salesforce and other business tools while acting as a liaison between technology teams and business partners. They are also responsible for educating and training Account Managers on system functionality and delivering comprehensive results for business issues.
Partner with ML engineering teams to diagnose and resolve complex distributed systems and infrastructure issues in production. Drive long-term reliability improvements by building internal tooling, automation, and documentation.
The Help Desk Support Engineer provides technical assistance by troubleshooting software issues, managing user access, and supporting IT management tools. They are also responsible for maintaining SLA workflows, conducting performance reviews, and delivering user training.
Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)
GuidePoint Security
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Full Time
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12 hours ago
GuidePoint Security
The manager will lead both the Enterprise Applications support team and the IT Help Desk to ensure reliable execution and high-quality employee technology experiences. They are responsible for defining operational workstreams, managing service performance, and driving continuous improvement through automation and data-driven insights.
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Senior Cogito Developer 3 (Clinical / Beaker-AP)
University of Washington Medical Center
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Full Time
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13 hours ago
University of Washington Medical Center
The Senior Cogito Developer will design, code, and maintain reporting and analytics objects using Epic's Cogito suite to support clinical and business needs. They will also collaborate with leadership and clinical informatics teams to set standards and provide production support for BI development tools.
Service Desk Specialist – Level II (Tier 1)
DecisionPoint | Cortek
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Full Time
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13 hours ago
DecisionPoint | Cortek
The Service Desk Specialist will resolve advanced Tier 1 IT incidents and perform detailed ticket triage while maintaining high-quality documentation. They will also collaborate with teams to ensure SLA compliance and assist in the maintenance of knowledge base articles and SOPs.
Help Desk Specialist – Tier 1
DecisionPoint | Cortek
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Full Time
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13 hours ago
DecisionPoint | Cortek
The Help Desk Specialist serves as the primary point of contact for end users, providing frontline IT support and troubleshooting for account and workstation issues. They are responsible for triaging tickets, documenting incidents in the ITSM system, and escalating complex issues to higher-tier teams.
Sr Indirect Fuel Tax Accountant
GPM Investments, LLC
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Full Time
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13 hours ago
GPM Investments, LLC
The role involves preparing and filing monthly, quarterly, and annual fuel tax filings while ensuring compliance with regulatory agencies. Additionally, the accountant will manage general ledger entries, reconcile fuel tax liabilities, and support tax audits.
Manager, Yardi Help Desk (Remote-US)
Welltower™ Inc. (NYSE:WELL)
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Full Time
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15 hours ago
Welltower™ Inc. (NYSE:WELL)
The Manager, Yardi Help Desk will lead daily operations, supervise support staff, and ensure timely resolution of support tickets for the Yardi Senior Housing product suite. They will also analyze support trends, develop KPIs, and partner with cross-functional teams to improve the overall user experience.
The specialist will guide new customers through the onboarding process and provide ongoing support via email and chat. They will also maintain internal knowledge base documentation and collaborate with teams to improve the customer experience.
Operations & Automation Engineer (Full Time, Remote)
Fresh Prints
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Full Time
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15 hours ago
Fresh Prints
You will design and own AI-powered automations to manage the IT lifecycle for a remote workforce while providing day-to-day IT support. Additionally, you will partner with the Director of InfoSec to ensure IT compliance, governance, and efficient vendor management.
Epic Ambulatory Applications Analyst (Salaried, Full time)
Washington Regional Medical System
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Full Time
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Yesterday
Washington Regional Medical System
The Applications Analyst is responsible for the build, maintenance, testing, and optimization of Epic Ambulatory and related outpatient clinical workflows. They partner with clinical and operational stakeholders to ensure system reliability and improve documentation, patient access, and care coordination.
Provider/Member Call Center Agent - Greater Sacramento - Remote
Gainwell Technologies LLC
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Full Time
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Yesterday
Gainwell Technologies LLC
The agent is responsible for responding to provider and member inquiries regarding eligibility and benefits via telephone and written requests. They must document all interactions in a CRM system and conduct outbound calls as required by business needs.
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Application Engineer
Oregon Health & Science University
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Full Time
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Yesterday
Oregon Health & Science University
The Application Engineer is responsible for the implementation, support, and maintenance of clinical and administrative healthcare information systems. This role involves managing project plans, performing system analysis, troubleshooting technical issues, and collaborating with vendors and clinical staff to ensure optimal system performance.
Remote Call Center Representative (US)
Gainwell Technologies LLC
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Full Time
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Yesterday
Gainwell Technologies LLC
The representative will answer incoming calls to provide professional assistance while accurately documenting interactions and updating account histories. They are responsible for resolving customer inquiries, escalating complex issues, and collaborating with team members to meet service-level agreements.
Provide general L1 support for hardware and MS Office packages while managing in-house application support. Document troubleshooting steps and escalate technical issues to appropriate support groups.
Product Support Specialist (Customer-Facing) | Remote - PH
Smart Apartment Data
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Full Time
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Yesterday
Smart Apartment Data
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