409 Help Desk jobs available for remote work from home. Apply for positions such as Technical Support Engineer, Outreach Specialist - Targeted Outreach - SOUTH JERSEY CANDIDATES ONLY, Tier I Technical Support Specialist — Smart Cooler Vending, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
Trusted by 200,000+ remote workers worldwide.
The Technical Support Engineer will monitor support queues, perform initial technical analysis of SaaS application issues, and provide timely resolutions to customers. They are also responsible for documenting interactions, creating knowledge base articles, and collaborating with internal teams to address recurring product issues.
The Outreach Specialist will promote energy efficiency programs to commercial customers and manage relationships with trade allies. They are responsible for generating leads through field campaigns, presentations, and networking while maintaining accurate records in the CRM database.
The Tier I Technical Support Specialist serves as the first point of contact for smart cooler operators, performing basic troubleshooting and gathering information for escalated issues. They are responsible for documenting support tickets, guiding customers through onboarding, and maintaining clear communication throughout the resolution process.
Provide first-level technical support for software applications by managing email, phone, and chat queues. Maintain accurate documentation, track tickets, and escalate complex issues while educating customers on product usage.
Provide high-quality support to clients through an inbound contact center by resolving complex inquiries and processing financial transactions. Maintain accurate account records, perform data entry, and collaborate with team members to ensure regulatory compliance and service excellence.
We watch for new remote help desk jobs and email you the matches. Free. Unsubscribe in one click.
The Solutions Center Specialist manages teleradiology workflows to ensure studies are interpreted within contracted turnaround times. They also provide support to clients and radiologists by triaging inquiries, monitoring queues, and facilitating communication between teams.
The Senior Help Desk Technician provides advanced technical support for hardware, software, and network issues while serving as an escalation point for complex incidents. They are responsible for mentoring junior staff, documenting solutions, and ensuring service level agreements are met across the organization.
The Account Director leads and expands strategic client relationships by driving long-term satisfaction, revenue growth, and program performance. They collaborate cross-functionally to manage large-scale initiatives, resolve escalations, and ensure all contractual and operational expectations are met.
The Customer Support Specialist will serve as the primary point of contact for customers, troubleshooting issues and providing solutions for the AI-based Planning & Pricing SaaS platform. They will also collaborate with technical teams to resolve complex problems and maintain internal knowledge base documentation.
The Telehealth Coordinator manages inbound and outbound calls in the Virtual Care Center, including scheduling appointments and processing referrals. They also support providers with administrative tasks and assist in training new hires on internal systems.
The representative manages a personal work queue by prioritizing customer inquiries and resolving routine issues using established policies. They also document case actions and communicate with internal partners to ensure accurate service delivery and audit readiness.
![ScriptPro LLC is hiring for remote Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]](/assets/0fc32985-c2e9-41b7-8eb8-c752e63ce680.jpg){kind=small}
The Pharmacy Support Analyst is responsible for troubleshooting, analyzing, and maintaining ScriptPro systems, applications, and hardware using remote support software. They also consult with customers to identify best practices for system configuration and pharmacy workflow.
The Applications Analyst is responsible for the design, build, maintenance, and optimization of Epic Research and Dorothy applications. They partner with clinical and operational stakeholders to ensure efficient, compliant, and patient-centered workflows across the enterprise.
The Applications Analyst is responsible for the design, build, testing, and optimization of Epic Research and Dorothy applications. They partner with clinical and research stakeholders to ensure efficient, compliant, and patient-centered workflows across the enterprise.
The Applications Analyst is responsible for the design, build, testing, and optimization of Epic Willow pharmacy applications. They collaborate with clinical and operational stakeholders to ensure safe, efficient, and compliant medication management workflows across the enterprise.
The specialist will serve as the primary point of contact for Epic Clinical Service Desk concerns, leading workflow discussions and identifying opportunities for process improvement. They will also manage high-severity incidents, generate performance reports, and collaborate with clinical teams to ensure effective EMR utilization.
The Senior IT Support Specialist provides technical expertise for escalated issues while directing a support services team across multiple locations. This role oversees ticket management, hardware/software deployments, and ensures service level agreements are met through effective team leadership and mentoring.
We watch for new remote help desk jobs and email you the matches. Free. Unsubscribe in one click.
The specialist provides operational support for telecommunications and managed print services, including executing billing processes and coordinating service requests. They also manage device deployment, resolve customer inquiries, and maintain accurate service records while collaborating with internal stakeholders and vendors.
The Director of Clinical Systems Engineering will lead requirements elicitation, workflow design, and technical implementation for clinical and financial systems. They are responsible for overseeing data integration, managing vendor relationships, and supervising a team of Clinical Applications Analysts.
The analyst will provide tier I support by documenting customer issues, troubleshooting technical problems, and escalating incidents to the appropriate teams. They are also responsible for maintaining service excellence and identifying opportunities for process improvement.
The analyst will provide tier I support for IT and communication systems by documenting customer issues and resolving them or escalating to tier II support. They are also responsible for managing incidents through their lifecycle and identifying opportunities for process improvement.
The Knowledge Management Specialist will build and maintain a Tier 0 self-service knowledge base while managing the full lifecycle of knowledge articles. They will also develop operational documentation for help desk support and analyze support trends to identify knowledge gaps.
The Knowledge Management Specialist will provide Tier 2 support for digital programs, manage user inquiry queues, and document business processes. They will also maintain service outage notifications, perform technical editing, and analyze support data to drive process improvements.
Respond to customer inquiries via phone, email, and SMS while managing tickets and orders within Shopify and help desk platforms. Maintain accurate records of all customer interactions and ensure response time targets are met during peak seasonal periods.
The Senior IT Operations Analyst will coordinate and lead enterprise-level IT projects while maintaining situational awareness of critical systems and operational status. They are responsible for managing emergency incident response, supporting cloud technologies, and ensuring the resolution of operational issues for federal customers.
The Senior Atlassian Engineer will lead migration efforts to Atlassian Government Cloud while designing and optimizing Jira and Confluence environments. They will also translate business requirements into technical configurations and provide leadership to a team of migration engineers.
We watch for new remote help desk jobs and email you the matches. Free. Unsubscribe in one click.
The IT Operations Engineer will provide critical operational support for technology systems, including network setup, desktop management, and security training. They will also manage SaaS platforms, implement automation workflows, and ensure SOC 2 compliance across the organization.
The technician will provide technical assistance for POS software, hardware, and network devices via remote support tools. Responsibilities include documenting issues in a ticket tracking system, performing diagnostics, and assisting with firmware and software updates.
This role involves providing technical customer support by monitoring ticketing systems and resolving client issues within defined SLA guidelines. The analyst will document interactions, track ticket status, and collaborate with team members to ensure effective case resolution.
Provide Tier 1/2 help desk support for the EPA Next Generation Grant System, including managing tickets and troubleshooting user issues. Support the creation of documentation, perform application testing, and assist in requirements development and business process analysis.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Everything you need to know about remote work
