Support Associate
You will provide 24/7 support to customers, venue partners, and couriers via live chat and phone. Additionally, you will collaborate with the team to resolve queries and improve support processes.
Remote Support Jobs in Romania (42)
English and Romanian Speaking Support Associate - Remote work
Support associates handle customer, courier, and merchant inquiries via chat, phone, and email while resolving operational issues. They must maintain high-quality service standards and follow internal processes across multiple Wolt markets.
English and Romanian Speaking Support Associate - Part time
Support associates handle customer, courier, and merchant inquiries via chat, phone, and email while resolving operational issues. They must maintain high-quality service standards and follow internal processes across multiple Wolt markets.
NOC Support Technician
The NOC Support Technician will monitor and troubleshoot network and telecommunications issues, including managing trouble tickets and resolving billing disputes. They will also analyze Call Detail Records (CDRs) to identify routing trends and discrepancies while collaborating with internal teams to improve operational processes.
German & English | Remote Customer Support Advisor | Music Streaming
Provide written customer support in German and English for a music streaming platform by handling 5-6 simultaneous conversations. Resolve issues related to accounts, billing, subscriptions, and technical platform functions while documenting resolutions accurately.
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IT Support Analyst
The IT Support Analyst provides advanced technical support for end-users in a remote-first environment, focusing on Microsoft 365 and endpoint management. They are responsible for resolving complex issues, managing device lifecycles, and ensuring the security and compliance of the company's IT infrastructure.
GSD RO Customer Care Agent Home
The role involves handling customer inquiries and processing travel claims while maintaining high productivity and quality standards. You will collaborate with internal teams to resolve issues and ensure a positive customer experience.
Customer Service & Admin Assistant RO
The role involves managing customer inquiries across multiple channels while maintaining accurate records and providing timely solutions. Additionally, the assistant will handle administrative tasks such as scheduling, data entry, and supporting internal team operations.
Seasonal Customer Support Associate
You will assist customers with order status updates, exchanges, and order edits via email and live chat using the Zendesk platform. Additionally, you will identify apparel designs for customers and maintain high-quality service standards.
Customer Support Agent RO
The Customer Support Agent will respond to inquiries across various channels and provide accurate, timely solutions to customer issues. They are also responsible for maintaining interaction records and collaborating with internal teams to improve the overall customer experience.
Customer Care Representative RO
The Customer Care Representative will respond to customer inquiries across multiple channels and provide accurate solutions to resolve concerns. They are responsible for maintaining accurate records of interactions and collaborating with internal teams to ensure a consistent customer experience.
Client Support Specialist RO
The Client Support Specialist will manage client inquiries across multiple channels, providing timely solutions and maintaining accurate records of interactions. They will also collaborate with internal teams to resolve complex issues and ensure a high standard of service quality.
Chat Support Representative RO
The Chat Support Representative will respond to customer inquiries via live chat and digital channels while troubleshooting issues and providing accurate solutions. They are responsible for maintaining high-quality interactions, documenting resolutions, and escalating complex cases to the appropriate teams.
Client Support Analyst
The Client Support Analyst serves as the primary point of contact for troubleshooting, triaging, and resolving customer technical issues. They are also responsible for maintaining documentation, contributing to the knowledge base, and fostering strong client relationships.
Helpdesk Senior Associate with German (Remote)
The Service Desk Agent provides technical support to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests, diagnosing problems, and acting as a liaison between customers and internal departments.
Customer Support Specialist (100% Remote) 11 applicants
You will serve as the primary point of contact for German-speaking customers, handling inquiries via email and WhatsApp while troubleshooting software issues. Additionally, you will document recurring problems, maintain the knowledge base, and coordinate with the development team to resolve product bugs.
Sr. Associate - Customer Care - Collections 5B
The role involves managing debt collection activities, including reaching out to customers, negotiating repayment terms, and reconciling account balances. Additionally, the associate will maintain accurate records, resolve billing disputes, and collaborate across departments to ensure collection targets and KPIs are met.
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French Bilingual Customer Support (RO)
Provide customer support via email and live chat in English and French while meeting defined KPIs. Handle inquiries ranging from product questions to technical troubleshooting and escalate trends to improve the customer experience.
Associate - Customer Care - Voice 5A
The associate will handle incoming customer queries via multiple channels and ensure accurate documentation within the CRM system. They are responsible for resolving customer complaints, identifying upsell opportunities, and maintaining high service quality standards.
Tonies - German - Customer Support
Provide high-quality customer support via email and live chat in both English and German. Handle customer inquiries, resolve technical issues, and collaborate across departments to improve the overall customer experience.
![Amazon is hiring for remote AHS Specialist [ITA], Account Health Support](/assets/80b5a539-fefa-47eb-83c4-6e95217265e2.jpg){kind=small}
AHS Specialist [ITA], Account Health Support
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance inquiries via phone and email. They manage high volumes of inbound and outbound calls while conducting investigations and educating sellers on Amazon's policies and regulations.
AHS Specialist [FRE], Account Health Support
The AHS Specialist supports third-party sellers by resolving account health issues and policy violations through phone and email. They manage high volumes of interactions while providing guidance on compliance requirements and enforcement actions.
AHS Specialist [SPA], Account Health Support
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance matters via phone and email. They manage high volumes of inbound and outbound calls while conducting investigations and educating sellers on Amazon's policies.
Service Desk Agent with German (Remote)
The Service Desk Agent provides technical support to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests, diagnosing problems, and acting as a liaison between customers and internal departments.
Customer Support Analyst with German
The Customer Support Analyst will provide technical and functional helpdesk support to travel industry clients across multiple communication channels. They are responsible for logging, monitoring, and resolving incidents while ensuring professional and timely customer interactions.
Sr. Associate - Customer Care - Collections 5B
The role involves managing overdue accounts through proactive communication, negotiation, and reconciliation to ensure timely cash inflow. You will also be responsible for maintaining accurate records, resolving billing disputes, and collaborating across departments to support collection targets.
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Associate - Customer Care - Voice 5A
Handle incoming customer queries via various channels including phone, email, and chat while maintaining accurate records in the CRM. Resolve customer complaints, coordinate with internal departments for issue resolution, and identify opportunities for upselling or cross-selling.
Associate - Customer Care - Voice 5A
The associate will handle incoming customer queries via multiple channels and ensure accurate documentation in CRM systems. They are responsible for resolving customer complaints, coordinating with internal departments, and identifying opportunities for upselling or cross-selling.
Associate - Customer Care - Voice 5A
The associate will handle incoming customer queries across multiple channels while ensuring accurate documentation and timely issue resolution. They are also responsible for maintaining high-quality interactions and identifying opportunities for upselling or cross-selling products.
Sr. Associate - Customer Care - Collections 5B
The role involves managing debt collection activities, including contacting customers, negotiating repayment terms, and reconciling account balances. Additionally, the associate will maintain accurate records, resolve billing disputes, and collaborate across departments to ensure performance targets and compliance standards are met.
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