Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The role involves managing subsidence claims through the mitigation and repair phases, including communicating with customers, contractors, and insurers. Responsibilities also include producing technical reports, managing repair schedules, and negotiating cash settlements for policyholders.
The analyst provides operational support, maintenance, and troubleshooting for enterprise content management and information governance applications. They also assist with data migration, validation, and documentation to support system upgrades and information lifecycle management.
The role involves assisting clients with travel scheduling, itinerary coordination, and managing reservation details. You will also be responsible for maintaining accurate records and communicating professionally with clients and vendors.
The Mobility Support Specialist provides first and second-line support to corporate end-users regarding mobile device procurement, activations, and service requests. They are responsible for resolving help desk tickets within SLA timelines while maintaining high-quality customer service through calls and chats.
You will manage and develop relationships with existing customer accounts while proactively identifying sales opportunities. Additionally, you will provide exceptional customer service and support the external sales team to ensure a seamless customer experience.
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You will manage inbound and outbound customer contacts via telephone to resolve inquiries and provide accurate information. Additionally, you will be responsible for recording customer data and maintaining high-quality service standards while working within a team.
Manage, configure, and publish learning content across the LMS while maintaining accurate records. Investigate technical issues and identify opportunities to improve workflows through automation and AI.
The Customer Support Adviser will handle inbound and outbound customer inquiries via chat, email, and phone while resolving issues related to payments, KYC, and account bonuses. They will also collaborate with internal departments and third-party providers to ensure timely resolution of queries and maintain high service standards.
You will manage inbound and outbound customer contacts via telephone to resolve inquiries and provide accurate information. Additionally, you will be responsible for recording customer data and maintaining high quality service standards while handling challenging conversations.
The Talent Support Coordinator manages end-to-end interview scheduling and recruiting logistics across global teams. They also provide centralized administrative support for Talent & Transformation workflows, documentation, and system maintenance.
The representative will handle inbound calls from members and providers regarding pharmacy benefits while maintaining accurate documentation in multiple systems. They are responsible for facilitating medication transitions, resolving shipment issues, and ensuring compliance with regulatory standards.
The role involves acting as the primary operational contact for event organizers to ensure successful platform onboarding, event setup, and live event support. You will also collaborate with internal teams to improve workflows, documentation, and self-serve resources to enhance the overall organizer experience.
The Team Leader will coordinate a team of Bereavement Advisors to provide guidance to families and secure appointments for probate services. They are responsible for coaching the team to meet performance targets while ensuring high-quality, empathetic customer service.
The Patient Support Specialist acts as the primary contact for patients and families, providing guidance and support regarding ADHD and Autism services. They are responsible for managing enquiries across multiple channels, recording conversations accurately, and collaborating with clinical teams to ensure high-quality patient outcomes.
You will provide day-to-day IT support to end users and maintain core platforms to ensure system security and stability. Additionally, you will manage IT assets, handle user onboarding, and contribute to key IT projects.
You will handle inbound calls to assist customers with concerns, complaints, and issues while providing exceptional service. You will build rapport and use problem-solving skills to ensure fair and effective resolutions in line with regulatory requirements.
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Provide specialized technical support for domain registration and DNS management, handling high-complexity incidents beyond first-level support. Act as a technical liaison between clients, partners, and engineering teams to ensure accurate diagnostics and timely resolution.
The specialist will perform performance tuning and troubleshooting for Unit4 Financials by Coda across both project implementations and existing BAU environments. They are also responsible for developing proactive monitoring processes and ensuring optimal system performance.
The specialist will perform technical and application-level performance tuning for Unit4 Financials by Coda across new and existing implementations. They are also responsible for developing proactive monitoring, detection, and remediation processes to ensure optimal system performance.
The role involves providing high-quality coordination, governance, and reporting support across multiple projects and workstreams. You will manage document repositories, maintain decision and risk registers, and facilitate effective communication between consultants and stakeholders.
The Customer Service Representative delivers exceptional support across multiple channels, including face-to-face, telephone, and digital platforms. They are responsible for resolving enquiries, managing registrations, and identifying opportunities to promote products while maintaining accurate customer data.
The representative will respond to client inquiries via email, phone, and online platforms while assisting with travel bookings for flights, resorts, and cruises. They are also responsible for researching travel options and maintaining accurate client records.
Assist clients in researching, planning, and booking hotel accommodations while providing accurate information on amenities and pricing. Maintain detailed records of client interactions and collaborate with the team to ensure seamless travel experiences.
Manage the support queue end-to-end during European hours by triaging, reproducing, and resolving technical issues. Collaborate with the engineering team by documenting findings and pushing for product improvements based on merchant feedback.
You will provide support to patients and clinicians by resolving queries and educating them on Doccla services and medical devices. You are also responsible for handling confidential patient data securely while maintaining clear communication via phone and email.
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The team will provide operational support and monitoring for Barclays' KDB+ data infrastructure across various asset classes. They are responsible for relieving the core development team of routine tasks to allow for strategic platform development.
The manager oversees and coordinates all business development activities within the Biometrics and Pharmacovigilance department, including bids, proposals, and change orders. They are responsible for triaging proposals, developing budgets, and ensuring consistency in departmental documentation and strategy.
You will serve as the primary point of contact for the community, managing support inquiries and troubleshooting account or service issues. Additionally, you will collaborate with the moderation team to investigate flagged content, suspicious uploads, and safety concerns to ensure platform integrity.
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