IT Support

The IT Support Specialist will manage the onboarding and offboarding processes, including hardware procurement and account provisioning. They will also provide remote technical support and resolve helpdesk tickets for the global team.

IT Support

Responsible for installing and configuring hardware, software, and network infrastructure while providing internal technical support via a ticket system. The role involves managing IT security, onboarding new employees, and maintaining virtual machines and servers.

IT Support Specialist

The IT Support Specialist will resolve technical support tickets via ServiceNow and manage the configuration and deployment of hardware. They are also responsible for system patch management, user account administration, and maintaining office equipment.

IT Support Analyst I (3rd Shift) - Remote

The IT Support Analyst provides first-level technical support for employees and clients via phone, chat, and ticketing systems. They are responsible for troubleshooting hardware and software issues, managing incident logs, and escalating unresolved problems to the appropriate teams.

On-Duty Customer IT Support Specialist - Middle+

The specialist will coordinate incident response from detection to resolution, ensuring critical issues are classified, prioritized, and escalated effectively. They are also responsible for monitoring service health, maintaining stakeholder communication, and conducting post-incident reviews to improve future performance.

IT Support Engineer

The IT Support Engineer serves as the primary point of contact for technical assistance, managing hardware, software, and network infrastructure across corporate and data center environments. They are also responsible for user account administration, enforcing security policies, and creating documentation to support organizational IT needs.

IT Support Engineer

The IT Support Engineer manages day-to-day technical support, including ticket resolution, hardware logistics, and strategic IT projects. They also collaborate with the IT team to improve security, access management, and system efficiency across Mac and Windows environments.

Senior IT Support Engineer

The Senior IT Support Engineer manages day-to-day technical support, hardware logistics, and strategic IT projects. They serve as a primary point of contact for complex troubleshooting and collaborate with the IT team to improve security and system access.

Senior Manager, IT Support

Lead a globally distributed IT support team while driving an AI-native ITSM transformation and modernizing service workflows. Partner with engineering teams to implement JML automation and ensure high-quality employee support across global regions.

Information Technology (IT) Support & Systems Administrator

The role involves managing the full lifecycle of employee devices and access, including provisioning, offboarding, and technical support. You will also monitor internal infrastructure and collaborate with engineering to resolve backend and application issues.

IT Support Services Officer

The incumbent provides comprehensive IT support services, including diagnosing technical issues, managing hardware and software, and maintaining internal systems. They are also responsible for user account administration, data backups, and providing technical assistance during organizational events.

Level 1 IT Support Analyst

The analyst will provide technical support by troubleshooting hardware and software issues via phone, email, and chat. They are responsible for documenting incidents, managing escalations, and ensuring systems are properly configured for end-users.

IT Support Specialist

The IT Support Specialist will manage day-to-day IT operations, including user lifecycle management, identity and access control, and device administration. They will also provide Tier 1-2 technical support and ensure compliance with security standards like HIPAA and SOC 2.

IT Support Engineer L2

You will manage complex technical escalations, oversee access governance, and handle SaaS administration for a global team. Additionally, you will drive efficiency by automating manual processes and mentoring L1 support staff.

IT Support Engineer L2

You will handle complex L2 technical escalations, manage corporate SaaS tools, and oversee access governance. Additionally, you will drive automation to improve efficiency and provide mentorship to the L1 support team.

IT Support Engineer L2

The IT Support Engineer will handle complex technical escalations, manage access governance, and oversee corporate SaaS administration. They will also drive efficiency through automation and provide mentorship to L1 support staff.

IT Support Engineer L2

The IT Support Engineer will manage complex technical escalations, oversee access governance, and handle SaaS administration. They will also drive efficiency through automation and provide mentorship to L1 support staff.

IT Support Engineer L2

You will manage complex technical escalations, oversee access governance, and handle SaaS administration for a global team. Additionally, you will drive efficiency by automating manual processes and providing mentorship to L1 support staff.

IT Support Engineer L2

You will handle complex L2 technical escalations, manage access governance, and oversee corporate SaaS administration. Additionally, you will drive process automation, mentor L1 staff, and maintain security incident playbooks.

IT Support Engineer L2

You will manage L2 technical escalations, handle access governance, and oversee corporate SaaS administration. Additionally, you will drive efficiency through automation and provide mentorship to the L1 support team.

IT Support Specialist III

The IT Support Specialist is responsible for delivering end-to-end support by analyzing, resolving, and reporting on incidents and service requests in accordance with SLAs. They also develop support standards, mentor team members, and foster cross-departmental collaboration to achieve organizational goals.

IT Support Level 1

IT Support Specialist

Act as the first point of contact for practices to document and resolve Level 1 technical issues related to hardware, software, and networking. Manage assigned tickets in the service desk system while ensuring timely resolution and clear communication with practice staff.

IT Support Specialist

The IT Support Specialist will manage endpoint devices, user identity, and access lifecycles while providing tier 1-2 technical support for a globally distributed workforce. They will also collaborate with the core IT team on cross-regional projects and maintain internal knowledge base documentation.

Associate IT Support Specialist

You will provide day-to-day technical support to employees, including the installation, configuration, and maintenance of hardware and software. Additionally, you will diagnose IT issues, assist with new employee onboarding, and train users on company technologies.

IT Support Specialist II

The IT Support Specialist II will serve as the primary escalation point for IT incidents and manage the end-to-end laptop lifecycle for a globally distributed workforce. They will also administer corporate systems like Okta and Google Workspace while contributing to continuous improvement and documentation of IT processes.

Senior IT Support Engineer

The Senior IT Support Engineer will provide hands-on technical support and manage IT operations for team members across the APAC region. Responsibilities include troubleshooting complex issues, managing hardware logistics, and coordinating with the US-based IT team to maintain consistent support practices.

IT Support Specialist

The Technical Engineer 1 provides front-line technical support to Managed Services clients by resolving quick and basic user requests. Responsibilities include managing tickets, maintaining documentation, and translating complex technical issues into common language for clients.

IT Support Technician II

Provide advanced technical support for hardware, software, and enterprise systems across offices, jobsites, and remote locations. Manage endpoint deployments, cybersecurity initiatives, and technical documentation while serving as an escalation point for complex issues.

L1/L2 IT Support Engineer

Provide Level 1 and Level 2 technical support for end users while managing Microsoft 365 services and Microsoft Intune environments. Responsibilities include device enrollment, user onboarding, and troubleshooting endpoint-related issues across Windows and macOS platforms.