Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The specialist will manage back-office support for luxury jewelry clients, handling repairs, returns, and service inquiries via chat, email, and phone. They are responsible for maintaining accurate CRM records and routing sales opportunities to the appropriate team.
The Virtual Assistant will manage listing administration, transaction paperwork, and recurring back-office tasks for a real estate professional. Responsibilities include MLS entry, document preparation in Dotloop, and supporting prospecting and marketing efforts.
You will serve as the primary point of contact for 1st level technical support, assisting customers with hardware and software issues via phone and written channels. Additionally, you will document all support requests in the ticket system and analyze technical faults to provide smart solutions.
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You will provide support to patients and clinicians by resolving queries and educating them on Doccla services and medical devices. You are also responsible for handling confidential patient data securely and maintaining clear communication via phone and email.
The Customer Support Specialist serves as the primary point of contact for users, handling inquiries via phone, email, and chat while troubleshooting platform and transaction issues. They are responsible for documenting all interactions in the CRM and escalating complex technical matters to the appropriate internal teams.
You will manage customer inquiries across multiple channels including phone, email, and chat to ensure a high-quality customer journey. Your goal is to resolve issues, collect structured feedback, and turn dissatisfied customers into brand fans.
You will act as the interface between marketing and sales by proactively contacting warm leads to generate interest in new heating solutions. Additionally, you will manage customer contacts in the CRM system and support the optimization of acquisition processes.
You will handle customer inquiries regarding orders, deliveries, and returns while resolving payment issues via various platforms. Additionally, you will manage and respond to customer reviews on platforms like TrustPilot to ensure high satisfaction.
You will independently analyze and resolve complex, escalated support tickets while coordinating with development and product teams to implement sustainable solutions. Additionally, you will document best practices and contribute to the continuous improvement of service quality and internal processes.
You will manage support tickets from travelers and park operators via chat, email, and phone while following established triage and escalation playbooks. Additionally, you will utilize AI tools to draft responses, maintain accurate documentation, and ensure resolution targets are met.
You will provide professional advice and facilitate the closing of pet insurance policies using company tools and AI. Additionally, you will manage customer relationships and maintain high standards of service within the HubSpot platform.
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Manage inbound candidate applications by screening resumes, validating qualifications, and conducting initial screening calls. Coordinate interview schedules between qualified candidates and the hiring team while maintaining accurate recruitment records.
The employee will perform remote maintenance on photo booths, including software updates, patch installations, and system troubleshooting. They will also document their work and coordinate with the technical team to resolve complex issues.
The specialist will manage customer orders and provide consultation on printing and packaging projects while collaborating with internal production and quality teams. Responsibilities also include maintaining project data in SAP, monitoring progress, and handling administrative tasks such as invoicing and reporting.
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You will serve as the primary contact for 1st and 2nd level support, resolving customer tickets related to ECM solutions. Additionally, you will monitor system performance, ensure stability, and contribute to the optimization of monitoring processes.
You will provide support for the nts.suite software by managing customer tickets related to market communication, billing, and device management. Additionally, you will perform error analysis, document solutions, and collaborate with developers to resolve technical issues.
You will act as a competent contact person and problem solver for online customers, handling complex inquiries from the 1st level support. Additionally, you will collaborate with internal departments and external partners to ensure efficient, high-quality resolutions and contribute to process improvements.
Manage the end-to-end candidate screening process, including reviewing applications, conducting initial screenings, and validating qualifications. Coordinate interview schedules between candidates and the hiring team while maintaining accurate recruitment records and candidate pipelines.
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