Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The Customer Service VA will handle inbound and outbound calls to resolve customer issues, schedule appointments, and coordinate with field technicians. They are also responsible for managing payments, responding to inquiries via various channels, and assisting management with daily administrative tasks.
The Helpdesk Technician serves as the primary point of contact for internal technical support, managing tickets and troubleshooting issues across various company platforms. They also collaborate with Product and Engineering teams to investigate system bugs and maintain accurate internal documentation.
The Customer Service Representative will assist renters with utility orders and explain available options via phone, text, and email. They will also perform sales-adjacent activities and follow up with utility providers to ensure order completion.
You will manage multiple simultaneous customer conversations to resolve account, billing, and technical issues via inbound messaging. The role requires navigating various systems and workflows while maintaining high standards of quality and speed.
The specialist will manage the end-to-end onboarding process for new clients, including data migration, platform training, and project coordination. They will act as a primary point of contact to ensure customers are successfully set up and achieving their business goals.
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Act as the primary point of contact for technical support via phone, email, and chat while troubleshooting hardware and software issues. Log all interactions in the ticketing system and ensure timely resolution while maintaining high customer satisfaction.
The Medical Virtual Assistant provides administrative and patient support, including appointment scheduling, insurance verification, and medical documentation. They are responsible for maintaining accurate patient records while ensuring HIPAA compliance and coordinating with healthcare providers.
The Customer Service Representative will assist renters with utility orders and explain available options via phone, text, and email. They will also perform sales-adjacent activities and follow up with utility providers to ensure order completion.
Provide professional customer support across multiple channels including phone, email, and chat to resolve inquiries regarding orders, billing, and products. Maintain accurate records of interactions and collaborate with the team to ensure operational efficiency.
The representative will manage client inquiries via multiple channels, including email and phone, while processing bookings and itinerary changes. They are also responsible for conducting proactive check-ins and resolving customer concerns with professionalism.
The Service Desk Agent acts as the primary point of contact for technical assistance, handling ticket queues and providing first-level support for incidents and service requests. They also collaborate cross-functionally with teams like IT Operations and Security to improve processes, documentation, and staff enablement.
The Executive Assistant supports daily operations by managing schedules, organizing communications, and maintaining structure across day-to-day activities. They are responsible for handling client inquiries, managing email inboxes, and ensuring administrative tasks are completed accurately and on time.
The Customer Service Representative serves as the primary point of contact for customers, managing inquiries regarding shipments, billing, and service requests across various communication channels. They are responsible for resolving customer concerns, documenting interactions in the CRM, and coordinating with internal departments to ensure efficient service delivery.
The Chat Support Representative will provide professional customer support via live chat, email, and digital channels regarding shipments, billing, and order inquiries. They are responsible for maintaining multiple concurrent conversations, documenting interactions in the CRM, and coordinating with internal departments to resolve customer concerns.
The agent will serve as the primary point of contact for customers via phone, email, and chat to resolve inquiries and complaints. They are also responsible for educating customers on products and maximizing sales opportunities through upselling and cross-selling.
This role provides comprehensive technical support, including installation, break-fix activities, and software services for complex enterprise accounts. It also involves mentoring team members, coordinating departmental workflows, and identifying opportunities for process improvement.
Provide advanced technical support and troubleshooting for complex customer issues across hardware and software platforms. Act as an escalation point for junior analysts while documenting solutions and contributing to continuous process improvements.
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The specialist will coordinate incident response from detection to resolution, ensuring critical issues are classified, prioritized, and escalated effectively. They are also responsible for monitoring service health, maintaining stakeholder communication, and conducting post-incident reviews to improve future performance.
You will manage support tickets from travelers and park operators via chat, email, and phone while following established triage and escalation playbooks. Additionally, you will utilize AI tools to draft responses, maintain accurate documentation, and ensure resolution targets are met.
The specialist will manage customer inquiries via email and chat, resolving order, shipping, and product-related issues. Additionally, they will coordinate with creators and improve internal support systems using AI tools.
The analyst will respond to incoming technical support requests via phone, email, and chat while logging all interactions in the ticketing system. They are responsible for providing first-level support for hardware and software issues and escalating complex problems when necessary.
The Intake Specialist serves as the primary point of contact for clients, managing scheduling, administrative workflows, and communication. They are responsible for maintaining accurate records in CRM systems and coordinating logistics between students, families, and tutors.
Serve as the primary point of contact for technical support via phone, email, and chat while troubleshooting hardware and software issues. Document all interactions in the ticketing system and ensure timely resolution while maintaining high customer satisfaction.
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The specialist manages the end-to-end billing cycle to ensure accurate revenue recording within the SAP ERP system. They also collaborate cross-functionally to maintain compliance with fiscal regulations and propose process improvements.
You will build and lead a customer support team for an iGaming brand, managing workflows, KPIs, and team development. Additionally, you will oversee recruitment, training, and shift scheduling while ensuring high-quality support across multiple communication channels.
The representative will support travelers by answering inquiries, managing itinerary updates, and resolving issues via email, phone, and messaging. They are responsible for providing destination guidance and ensuring a smooth, professional customer experience throughout the travel process.
Respond to user inquiries via mobile and desktop platforms while tracking issues to identify system trends and bugs. Contribute to the development of standard operating procedures to enhance team efficiency and ensure high-quality service.
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