Assist clients with planning and managing personalized experiences while delivering excellent customer care. Communicate via email, phone, and messaging platforms to handle requests and provide recommendations.
Remote Customer Support Jobs (1,258)
Search = customer support
ONLINE Customer Support Representative
Globe Life AIL - Lisa Russel
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Full Time
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1 hour ago
Globe Life AIL - Lisa Russel
You will connect with clients virtually to explain benefit options and guide them through the enrollment process. Additionally, you will maintain accurate client records and participate in ongoing professional development.
Onboarding & Customer Support Manager mit Paid / Social Media Marketing Erfahrung (w/m/d) remote
DatAds
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Full Time
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3 hours ago
DatAds
You will manage and develop relationships with e-commerce and agency clients while providing strategic support for their creative campaigns. Additionally, you will identify growth opportunities through upselling and contribute to internal process improvements.
Virtual Customer Support Specialist
Globe Life AIL - Lisa Russel
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Full Time
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17 hours ago
Globe Life AIL - Lisa Russel
You will serve as a primary point of contact for clients, helping them understand their benefits and coverage options through virtual appointments. Additionally, you will assist with applications, maintain accurate client records, and build long-term relationships through professional support.
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Provide premier omnichannel customer support to global clients while utilizing advanced support technologies. Foster positive client relationships and contribute to a supportive, inclusive team environment.
The Customer Support Specialist provides technical support and troubleshooting for customers while documenting all interactions in Salesforce. They also identify product improvements, educate customers on best practices, and serve as a subject matter expert for training materials.
Customer Support Executive | International Chat
Teleperformance
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Full Time
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Yesterday
Teleperformance
Provide post-sale technical and non-technical customer support via phone, online chat, or text. Act as a liaison for customer inquiries and resolve issues independently following standard procedures.
The agent will handle inbound calls from existing customers to process policy changes, such as adding vehicles or drivers. They are also responsible for assisting with coverage questions and implementing retention strategies to prevent policy cancellations.
You will support multiple energy efficiency programs by handling inbound and outbound customer interactions, including scheduling, enrollment, and technical support. The role requires navigating multiple platforms simultaneously while providing accurate information and maintaining high customer satisfaction.
You will act as a primary contact for Italian-speaking customers, managing inquiries via phone and email regarding products, orders, and returns. Additionally, you will oversee consumer marketplaces like Amazon and eBay while collaborating with internal departments.
The Director is responsible for service excellence, managing end-to-end content delivery, and providing technical leadership for the Big Box account portfolio. This role focuses on coaching team members, driving executional excellence, and fostering strong relationships with clients and cross-functional teams.
The Customer Support Manager will oversee user onboarding, resolve customer inquiries, and collaborate with the sales team to drive retention and upsell opportunities. They will also act as the voice of the company, providing product feedback to improve the overall customer experience.
Seasonal Customer Support Representative I
Patriot Software
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Full Time, Contract
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2 Days Ago
Patriot Software
Provide exceptional customer service through phone, live chat, and email regarding accounting, payroll, and tax inquiries. Act as a liaison between customers and internal teams to support product development and maintain accurate interaction documentation.
The Customer Support Specialist will assist students by answering questions via chat and email while coordinating with the student guidance team. They are responsible for managing and structuring large amounts of information to support the learning process.
The Senior Lead Customer Support will build and own the entire customer support organization, including AI-powered self-service and a new frontline team. They will design the escalation lattice, manage department budgets, and establish service standards to ensure consistent support across the company.
The Customer Support Engineer will provide top-tier L3/L4 technical support to customers, ensuring timely resolution of complex issues. They will also collaborate with sales, product, and engineering teams to drive product improvements and maintain a comprehensive knowledge base.
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The Customer Support Operator will respond to customer inquiries via chat, analyze issues, and provide accurate solutions while maintaining detailed records of interactions. They will also collaborate with team members to resolve complex issues and provide feedback to management for process improvements.
Customer Support Representative
Traveling with Mchaila
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Full Time
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2 Days Ago
Traveling with Mchaila
The representative will manage customer inquiries via email and messaging platforms while maintaining accurate client records. They are responsible for coordinating schedules, providing updates, and ensuring all client requests are followed through to completion.
Provide high-quality customer support via live chat and email while assisting with account management tasks like deposits and withdrawals. Resolve customer inquiries independently and maintain service quality standards within a fast-paced iGaming environment.
Deliver high-quality customer support via live chat and email while assisting with account management and platform navigation. Resolve customer requests independently and collaborate with teams to ensure a positive experience.
Manage customer enquiries from initial contact to resolution while investigating and resolving technical software and hardware incidents. Collaborate with development and QA teams to address defects and contribute to continuous service improvement and knowledge management.
Customer Support Technical Specialist
Vesta Software Group
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Full Time
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2 Days Ago
Vesta Software Group
Manage customer enquiries from initial contact through to resolution while providing technical support for software and hardware products. Collaborate with development and QA teams to investigate defects and contribute to continuous improvement through knowledge management and root cause analysis.
Manage customer enquiries from initial contact to resolution while providing technical support for software and hardware products. Collaborate with development and QA teams to investigate defects and contribute to continuous process improvement.
You will drive customer satisfaction by managing incoming inquiries across global markets and troubleshooting technical issues. Additionally, you will maintain service level agreements, document resolutions, and provide feedback to improve the product.
The Manager will lead and inspire a team of Solutions Analysts to deliver world-class customer service while overseeing day-to-day operations and performance. They will also act as a project manager for process improvements and serve as a point of escalation for high-impact customer issues.
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Executive Customer Support & Administrative Virtual Assistant
Virtual Colleague Philippines
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Part Time
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2 Days Ago
Virtual Colleague Philippines
The Virtual Assistant will manage inbound customer calls, qualify leads, and maintain CRM records to support franchise operations. They will also provide executive administrative support, including email management and communication filtering.
Handle incoming customer inquiries via live chat and ticketing systems to identify needs and ensure satisfaction. Manage standard inquiries and escalate complex issues to the relevant departments for resolution.
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