Product Support Representative

Provide exceptional customer support via chat, phone, and email while managing cases from start to finish. Coordinate with internal teams and conduct training webinars to ensure high service levels.

SOC Support Specialist- Ireland Weekend Shift

Act as an intermediary between partners and the Security Operations Center by providing exceptional support via phone, email, and chat. Lead communication for high-severity incidents and collaborate with internal teams to clarify product behavior and detection coverage.

IT Support Technician - Ireland

The IT Support Technician serves as the primary point of contact for internal staff, providing remote technical assistance for hardware and software issues. Responsibilities include managing onboarding and offboarding processes, maintaining IT equipment, and documenting solutions within the ticketing system.

Technical Support Manager

The Technical Support Manager will lead and mentor a technical engineering team to deliver exceptional customer experiences while managing operational goals. They will also collaborate with global support management and cross-functional teams to drive process improvements and resolve customer escalations.

Manager, Premium Support (French/English)

The Manager oversees a team of ambassadors to ensure high-quality customer support and manages complex, sensitive escalations. They are responsible for driving team performance, fostering professional development, and collaborating with cross-functional partners to optimize service operations.

Install Support Analyst

The Install Support Analyst coordinates and executes the installation, configuration, and deployment of payment solutions and third-party integrations. They also troubleshoot technical issues and educate customers on system functionality to ensure a seamless onboarding experience.

Head of Strategic Initiatives (CX & Ops) - H027

You will act as the strategic right hand to the CCXO, owning end-to-end execution of high-priority CX and operations projects. This involves diagnosing problems with data, orchestrating cross-functional teams, and building business cases to drive measurable impact.

Survey Support

The Survey Support role involves assisting operators and locators with wire breaks, road leads, and site maintenance. The position also requires gathering materials, ensuring job site cleanliness, and strictly following safety protocols.

IAG Survey Support (28051)

The Survey Support role involves assisting operators and locators with wire breaks, road leads, and site maintenance. The position requires active participation in safety procedures and effective communication with crew members and management.

Business Support Specialst, Europe

The Business Support Specialist provides administrative, financial, and operational support, including grant tracking, audit preparation, and compliance monitoring. The role involves collaborating with internal teams to ensure accurate financial reporting and efficient office operations.

Premier Support Manager

The Premier Support Manager serves as the primary point of contact for strategic enterprise customers, managing support escalations and operational health. They lead service reviews, analyze system performance trends, and collaborate with internal teams to drive successful customer outcomes.

Customer Service Senior Manager / Manager 20 applicants

The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.

BPS Client Service & Support Representative Sr Lead

The role involves managing daily and monthly fund accounting tasks, including reconciling cash and positions and preparing GAV work papers. It also requires processing shareholder activity, calculating net assets, and ensuring client reporting deliverables are met.

German, Dutch, French or Swedish sales representative, WFH, anywhere in Ireland

Specialist, Premium Support (French/English)

Provide end-to-end premium support for Airbnb's luxury segment and community members across various communication channels. Manage complex cases to resolution while collaborating with internal stakeholders and providing insights for process improvement.

Associate Director, Supply Chain Business Support (Remote / Home Based)

The role is responsible for managing key business processes including data governance, artwork management, and serialization to ensure patient supply continuity. Additionally, the Associate Director leads global supply chain business improvement programs and collaborates with internal and external stakeholders to deliver departmental strategies.

Customer Care Expert - German Market (Hybrid/Remote)

Provide support to users via calls, chats, and emails to help them achieve their online business goals. Collaborate with product teams to improve the user experience and analyze user behavior to increase satisfaction.

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Act as the first point of contact for technical support, managing incidents and service requests via phone, email, and chat. Perform triage, troubleshooting, and routine system maintenance while ensuring adherence to SLAs and maintaining the knowledge base.

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Serve as the first point of contact for technical support, managing incidents and service requests via phone, email, or chat. Perform triage, troubleshooting, and routine system maintenance while ensuring resolution within SLAs.

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Serve as the first point of contact for technical support, managing incidents and service requests via phone, email, or chat. Perform initial triage and troubleshooting for hardware, software, and network issues while maintaining system health and documentation.

Telesales Support Part Time

The role involves proactively generating appointments for a Sales Event by following up on sales opportunities and leads via phone. Key duties include scheduling test drives, logging customer queries, conducting pre-sales appointments by phone, and promoting the Sales, Service, and Accessories Departments.