Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The Customer Support Officer will assist clients with trading account management and provide technical support for platforms like MetaTrader. They will also handle customer inquiries, resolve complaints, and support marketing activities through translations and event coordination.
The agent will respond to customer inquiries across multiple channels including email, chat, and phone to provide accurate solutions. They are also responsible for troubleshooting issues, maintaining interaction records, and collaborating with internal teams to improve the customer experience.
The Customer Care Representative will manage customer inquiries across multiple channels including email, chat, and phone. They are responsible for resolving concerns, maintaining accurate interaction records, and collaborating with internal teams to ensure a consistent customer experience.
The Chat Support Representative will respond to customer inquiries through live chat and digital channels while providing accurate solutions. They are responsible for troubleshooting issues, managing multiple conversations simultaneously, and maintaining detailed records of interactions.
The Client Support Specialist will respond to client inquiries via multiple channels and resolve account-related issues or service concerns. They are responsible for maintaining accurate records, collaborating with internal teams, and ensuring a positive client experience.
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The role acts as a central communication interface between internal teams and customers to ensure a consistent customer experience. Responsibilities include building long-term relationships, analyzing customer needs, and managing the implementation of benefit portfolios.
The Customer Care Manager acts as a central communication interface between internal teams and clients to ensure a consistent customer experience. They are responsible for building long-term relationships, analyzing client needs, and managing the implementation of benefit portfolios.
The Chat Support Representative will manage customer inquiries through live chat and digital channels while providing accurate solutions. They are responsible for troubleshooting issues, maintaining detailed interaction records, and escalating complex problems to internal teams.
The Client Support Specialist will respond to client inquiries via multiple channels and resolve account-related issues or service concerns. They are responsible for maintaining accurate records, collaborating with internal teams, and ensuring a positive client experience.
The specialist will respond to customer inquiries across multiple channels and resolve issues in a timely, professional manner. They are also responsible for maintaining accurate records and collaborating with internal teams to improve the customer experience.
The agent will respond to customer inquiries across multiple channels and provide accurate, timely solutions to resolve issues. They are also responsible for maintaining interaction records and collaborating with internal teams to improve the customer experience.
The Customer Care Representative will respond to customer inquiries across multiple channels and provide accurate solutions to their concerns. They are responsible for maintaining accurate records, handling complaints professionally, and collaborating with internal teams to ensure a consistent customer experience.
Provide L3 technical support for global clients while working within a consultative framework. Manage and maintain complex system environments including Linux platforms, job scheduling, and cloud infrastructure.
The Account Support Analyst manages service tickets throughout their lifecycle while coordinating resources and internal teams to ensure SLA compliance. They also act as a primary point of contact for customers, providing performance updates and contributing to operational excellence initiatives.
Provide excellent customer support via chat, resolving user inquiries and guiding them through the platform's features. Collect user feedback for service improvements and collaborate with internal departments to manage incident reports and support resources.
Provide excellent customer support via chat, resolving user doubts and guiding them through the platform's benefits. Collect customer feedback for service improvements and collaborate with internal teams to manage incident reports and support resources.
The Customer Support Specialist will troubleshoot software issues, investigate technical problems, and assist customers with product features and configurations. They will also maintain documentation, create FAQs, and collaborate with internal teams to resolve escalated issues.
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The Supply Chain Support Specialist manages clinical trial supply chain operations, including temperature excursion oversight and manufacturing request processing. They are responsible for inventory movement and ensuring the timely handover of clinical trial materials within the global packaging network.
Manage multichannel customer support cases using Salesforce to resolve billing, technical, and subscription issues for B2B and Enterprise clients. Collaborate with internal teams to escalate complex cases and contribute to process improvements and quality standards.
The specialist will be responsible for implementing and managing Salesforce Service Cloud Voice and Amazon Connect solutions. They will translate business needs into technical designs, handle CTI configurations, and provide ongoing technical support.
The Onboarding Specialist will coordinate and execute the onboarding process for new clients via video calls, ensuring they are comfortable and proficient with the PMS software. They will also act as a liaison between clients and the Sales, Product, and Support teams to provide feedback and improve documentation.
The advisor manages customer inquiries and issues related to travel bookings, including flight changes, cancellations, and overbookings. They act as the primary point of contact for customers, negotiating alternatives and providing support during crisis situations.
The agent will handle inbound calls to provide technical support and assistance for patient portal applications in a 24/7/365 call center environment. Responsibilities include resolving user issues, escalating complex technical problems, and maintaining high-quality customer service standards.
Support travelers by answering inquiries and managing itinerary updates via email, phone, and messaging platforms. Proactively monitor upcoming trips and resolve issues to ensure a positive customer experience.
The L2 Support Specialist will provide technical support and work consultatively with global teams. The role involves managing system platforms, application support, and maintaining DevOps dependencies.
The Field Service Representative is responsible for performing troubleshooting, repair, installation, and preventive maintenance on diagnostic instrumentation. They must also deliver exceptional customer service and technical training to clients within their assigned territory.
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The associate will handle inbound calls from patients and users to provide technical support and resolve application issues. They are responsible for maintaining high-quality customer service while adhering to established workflows and escalation procedures.
The specialist will provide customer support for a global pharmaceutical company by handling commercial inquiries, logistics, and order status updates via phone, chat, and email. They are also responsible for documenting case notes and identifying potential adverse events or product quality complaints for triage.
The Support Agent will manage event-related documentation, contracts, and logistics while supporting basic financial administration tasks. They will ensure operational processes run smoothly by coordinating between internal stakeholders and maintaining accurate records.
You will handle incoming customer inquiries via phone and email while resolving complaints with empathy and tailored solutions. Your role involves collecting customer feedback and ensuring an outstanding experience to strengthen the SIXT brand.
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