Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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You will act as the primary contact person for patients in Hungary, screening them for clinical trials to facilitate connections with doctors. Your role involves managing communications via phone and email to ensure efficient patient recruitment.
The representative will manage clinical trial sites by screening patients and facilitating communication between doctors and patients. This role involves acting as the primary contact person for patients to ensure successful recruitment for clinical studies.
Provide written customer support in German and English for a music streaming platform by handling 5-6 simultaneous conversations. Resolve issues related to accounts, billing, subscriptions, and technical platform functions while documenting resolutions accurately.
You will serve as the primary point of contact for customers via phone, chat, and email to resolve issues and build trust. Additionally, you will document interactions, collaborate with internal teams to escalate complex cases, and contribute to continuous service improvement.
You will provide online and telephone support to participants, manage inquiries via live chat and email, and document customer issues in HubSpot. Additionally, you will handle course documentation, create participation certificates, and evaluate language proficiency levels.
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You will provide online and telephone support to participants, manage inquiries via live chat and email, and maintain documentation in the HubSpot ticket system. Additionally, you will handle course administration, evaluate language levels, and prepare certificates and offers.
The specialist will be responsible for diagnosing and resolving first-level network outages and logging incidents in a ticketing system. They will also maintain regular contact with customers and various technical support teams to ensure proactive issue resolution.
You will serve as the primary point of contact for German-speaking customers, handling inquiries via email and WhatsApp while troubleshooting software issues. Additionally, you will document recurring problems, maintain the knowledge base, and coordinate with the development team to resolve product bugs.
The coordinator manages travel and logistical details for clinical trial participants while serving as the primary point of contact for patients and hospital staff. They also maintain accurate databases, generate reports, and support Global Study Managers in project operations.
You will build and lead a new Platform Support & Operations team, defining operational standards and processes for engineering support. This role involves hands-on triage, incident response, and the development of runbooks while mentoring team members to ensure platform reliability.
The specialist will support global warehouse operations by resolving complex issues, maintaining SOPs, and ensuring system efficiency. They will also act as a subject matter expert for ERP/WMS systems and collaborate with quality and supply chain departments to improve processes.
Provide expert technical support to authorized repairers and independent operators regarding vehicle diagnostics and repair guidance. Manage case documentation, coordinate field engineer visits, and collaborate with internal teams to resolve complex technical issues.
Provide expert technical support for vehicle diagnostics and repairs to authorized and independent workshops across Europe. Document technical cases, coordinate with field technicians, and collaborate with internal teams to resolve complex vehicle issues.
Provide remote software and telephone support for technical developments related to antenna stations (2G/4G/5G). Manage incoming calls, administrative changes, and facilitate information exchange between field technicians and professional teams.
Provide exceptional customer support via phone, chat, and email to resolve complex issues and build customer trust. Collaborate with internal teams to escalate concerns and document interactions to ensure continuous service improvement.
Provide exceptional customer support via phone, chat, and email to resolve complex issues and build customer trust. Collaborate with internal teams to escalate concerns and document interactions accurately to ensure high-quality service.
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Operate and maintain customer contact center platforms, focusing on VoIP applications and system administration. Responsibilities include troubleshooting complex voice quality issues, performing maintenance tasks, and managing system documentation.
Provide expert technical support and diagnostic guidance to authorized repairers and independent workshops across Europe. Resolve complex vehicle concerns via phone and electronic channels while documenting cases and coordinating field engineer visits.
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