Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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Provide world-class customer service by answering incoming calls and assisting with product inquiries, orders, and promotions. Resolve customer issues such as defective items or shipping concerns while maintaining accurate records and meeting performance metrics.
The IT Support Specialist will manage the onboarding and offboarding processes, including hardware procurement and account provisioning. They will also provide remote technical support and resolve helpdesk tickets for the global team.
The role involves serving as a technical subject matter expert for complex network troubleshooting, architecture design, and high-impact change implementation. You will lead major network upgrades, mentor junior engineers, and collaborate with cross-functional teams to ensure network resiliency and performance.
The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.
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Manage critical incidents during the implementation of Manhattan Active (MAWM/MAO) to minimize project impact and ensure milestone delivery. Coordinate between technical teams, vendors, and stakeholders to restore services and conduct post-incident reviews.
Manage retailer accounts in the Czech Republic and Slovakia by supporting order placement and resolving customer queries. Collaborate with Territory Managers and other departments to ensure timely product delivery and effective warranty resolution.
Lead and develop the CX team for the Hungarian market through coaching, mentoring, and quality management. Optimize the customer journey by analyzing metrics and translating customer feedback into product improvements.
Lead and develop the CX team for the Hungarian market through coaching, mentoring, and quality management. Optimize the customer journey by analyzing metrics and translating customer feedback into product improvements.
Lead and develop the CX team for the Hungarian market through coaching, mentoring, and quality management. Optimize the customer journey by analyzing metrics and translating customer feedback into product improvements.
Provide inbound customer support via phone and email for German-speaking customers regarding products, orders, and returns. Manage consumer marketplaces like eBay and Amazon while documenting inquiries and cooperating with internal departments.
Provide expert telephone consultations to veterinary practitioners regarding diagnostic test selection, laboratory result interpretation, and case management. Collaborate with internal teams to deliver clinically relevant diagnostic solutions and contribute to educational materials.
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