Act as a customer advocate by resolving inquiries regarding healthcare benefits and claims while documenting all interactions. Educate customers on available resources and collaborate with internal teams to improve service outcomes.
Remote Customer Service Representative Jobs (859)
Search = Customer Service Representative
Customer Service Representative
Nestle Operational Services Worldwide SA
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Full Time
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5 hours ago
Nestle Operational Services Worldwide SA
Handle inbound and outbound client calls to provide exceptional service and process orders accurately via phone, fax, or email. Resolve client inquiries through troubleshooting and collaborate with internal departments to exceed customer needs.
Serve as the primary point of contact for customer inquiries and resolve issues across various communication channels. Maintain accurate customer records in CRM systems and collaborate with internal teams to ensure high-quality service delivery.
Customer Service Representative
Credit Solutions LLC
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Full Time
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17 hours ago
Credit Solutions LLC
Assist patients in resolving outstanding medical balances through negotiation and payment collection over the phone. Act as the first point of contact to help patients navigate the billing process with empathy and professionalism.
Provide first and second level business support and guidance to sales and service colleagues as a trusted advisor. Analyze data to provide insights, manage operational issues, and support the execution of strategic initiatives.
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The role involves reviewing and classifying grievance and appeals documents while accurately indexing member information into internal systems. It requires validating member demographics and ensuring all data handling adheres to HIPAA and security requirements.
The representative will educate customers on benefits and claims while resolving inquiries to improve health and well-being. Responsibilities include documenting all interactions and collaborating with departments to enhance customer satisfaction.
Customer Service Representative
Traveling with Mchaila
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Full Time
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3 Days Ago
Traveling with Mchaila
Provide client-focused support by coordinating communications and scheduling in partnership with assigned advisors. Ensure a seamless professional experience by maintaining accurate records and responding promptly to inquiries.
Customer Service Representative
Traveling with Mchaila
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Full Time
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3 Days Ago
Traveling with Mchaila
Provide support to clients by coordinating schedules and responding to inquiries in a professional manner. Work closely with advisors to manage client requests and maintain accurate records.
The representative assists customers with pre and post-sale inquiries, installations, and problem resolutions via phone, email, and web chat. They are responsible for utilizing Salesforce CRM to manage customer relationships and escalating priority issues to appropriate channels.
Handle a high volume of inbound calls to support customers, dealers, and repair facilities regarding coverage and claims. Maintain accurate documentation and collaborate with stakeholders to ensure a positive customer experience.
Handle high-volume calls to assist customers with insurance-related issues tied to auto leases and loans. Verify insurance details with agents and accurately update internal systems to resolve documentation discrepancies.
Serve as the primary point of contact for clients and applicants to resolve inquiries via phone, email, and chat. Troubleshoot issues within established SLAs and document all interactions accurately in the support portal.
The role involves reviewing and classifying grievance and appeals documents while accurately indexing member data into internal systems. The representative must ensure all documents are normalized and handled according to HIPAA and data privacy regulations.
The representative manages high-volume inbound calls to educate patients on products, address concerns, and process supply orders. They are responsible for reviewing orders via fax and electronic platforms while meeting specific Key Performance Indicators.
The CSR serves as the primary point of contact for guests and homeowners to ensure 5-star experiences. Responsibilities include managing reservations, coordinating with housekeeping, and maintaining accurate property listings and calendars.
Customer Service Representative
Customer Contact Services
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Full Time
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5 Days Ago
Customer Contact Services
Handle high-volume inbound calls for multiple clients using specific scripts to gather information and schedule appointments. Ensure accurate documentation of interactions and maintain high quality assurance standards.
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Provide assistance to Medicaid providers and clients regarding eligibility and medical claims status. Document all encounters in online logs and resolve problems in a prompt and courteous manner.
Facilitates patient and client requests for hospice services while handling inquiries and referrals professionally. Provides administrative support for billing, scheduling, and payroll to ensure accurate corporate records.
Customer Service Representative
GFL Environmental Inc.
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Full Time
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6 Days Ago
GFL Environmental Inc.
The representative handles incoming and outgoing calls to promote waste services and resolve customer concerns. They are responsible for documenting complaints, processing payments, and coordinating with drivers to ensure service completion.
Handle a high volume of incoming calls to resolve health insurance policy issues, claims, and denials. Use multiple computer programs and critical thinking to advocate for members and provide appropriate solutions.
Provide high-quality customer support across multiple channels to handle enquiries, complaints, and transactions. Focus on data accuracy, compliance, and promoting services to drive customer satisfaction and revenue growth.
Respond to customer inquiries via email to resolve routine and complex issues while collaborating with technical teams for escalation. Handle account inquiries, process payments, and act as a liaison between customers and other departments.
Act as a customer advocate by resolving inquiries regarding benefits and claims while documenting all interactions. Educate customers on available resources and collaborate with internal teams to improve service outcomes.
The CSR manages the full lifecycle of inbound charter inquiries from initial quotation to booking and revenue conversion. They serve as the primary point of contact for customers while collaborating with operations to align service availability.
Handle 50-60 calls per day to resolve customer and provider inquiries while maintaining high quality assurance scores. Manage important documentation and use CRM systems to track detailed notes and escalate complex issues.
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Act as a compassionate advocate for customers by resolving inquiries regarding benefits and claims. Educate customers on available resources and document all interactions to ensure high levels of satisfaction.
Provide technical troubleshooting and support for the Caesar Vision POS software and on-demand food delivery services for corporate and franchisee stores. Log all inquiries in Service Now and escalate complex issues to senior staff or management.
Serve as the primary contact for applicants and families to provide information on Medicaid waiver programs and conduct eligibility screenings. Document interactions and schedule intake appointments to help individuals access Home and Community-Based Services.
Customer Service Representative
Therapeutic Associates Physical Therapy
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Full Time
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1 Week Ago
Therapeutic Associates Physical Therapy
Handle incoming and outgoing calls and emails to resolve patient and insurance concerns. Maintain the employer database regarding payer rules and ensure accurate processing of insurance EOBs.
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