The role involves answering routine product and service questions and resolving customer inquiries in a timely manner. It also provides administrative and operational support to sales teams to help achieve revenue and market share goals.
Remote Customer Service Representative Jobs (866)
Search = Customer Service Representative
Manage inbound and outbound customer inquiries regarding orders, shipments, and account support using CRM and Solomon systems. Collaborate with internal teams to resolve issues and support sales representatives with quotes and upselling initiatives.
Provide professional support to customers via phone, email, and chat to resolve inquiries and ensure a positive experience. Document all interactions accurately in internal systems and escalate complex cases when necessary.
Handle a high volume of inbound calls from healthcare members and providers regarding billing, claims, and eligibility. Manage grievances, appeals, and general information requests while maintaining professional performance standards.
Handle a high volume of inbound calls from healthcare members and providers regarding billing, claims, and benefits. Manage general inquiries, authorization status checks, and grievances in a remote call center environment.
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Handle inbound calls from travelers and travel advisors to provide insurance coverage information and website troubleshooting. Manage customer cases in Salesforce and act as a liaison for agency partners.
Manage client emails and incoming calls to schedule pest control services accurately. Ensure all service requests are entered into the system with correct purchase order and account details.
The role involves responding to customer inquiries via phone, email, chat, and social media in both English and Spanish. Responsibilities include resolving complaints and maintaining accurate customer records within the CRM system.
Customer Service Representative
Traveling with Mchaila
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Full Time
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3 Days Ago
Traveling with Mchaila
Support customers through an advisor-led service model by providing guidance and coordinating details. Manage client requests, scheduling, and confirmations while maintaining accurate records.
Act as a customer advocate by resolving inquiries regarding healthcare benefits and claims while documenting all interactions. Educate customers on available resources and collaborate with internal teams to improve service outcomes.
Respond to participant inquiries regarding employer-sponsored group insurance plans and resolve customer complaints. Maintain strong client relationships and adhere to information security policies to ensure data confidentiality.
The Customer Service Representative serves as the first point of contact for inquiries via phone, chat, and email. They are responsible for resolving billing issues, updating customer accounts in CRM software, and collaborating with internal partners to ensure a seamless customer experience.
Customer Service Representative
Inspire Direct Marketing
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Full Time
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3 Days Ago
Inspire Direct Marketing
The role involves making outbound calls to existing supporters to raise funds for various charitable causes. Responsibilities include welcoming new donors, renewing participants, and creating human connections to inspire giving.
Act as a compassionate advocate for customers by resolving inquiries regarding benefits and claims. Educate members and providers on available resources while documenting all interactions to ensure high customer satisfaction.
Act as the primary point of contact for customers via phone and email, providing exceptional service and product recommendations. Ensure operational efficiency by managing call volumes, resolving troubleshooting requests, and maintaining strict compliance with banking regulations.
Manage new client onboarding by creating CRM profiles, conducting welcome calls, and organizing legal documentation. Monitor company inboxes to route communications and tasks to the appropriate legal and negotiation departments.
The role involves proactively engaging clients via phone, email, and chat to identify sales opportunities and provide tailored digital marketing solutions. The representative is responsible for exceeding daily targets through high-volume calling and consulting on optimal product adoption.
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Customer Service Representative
Highlight Technologies
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Full Time
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4 Days Ago
Highlight Technologies
Provide professional support to internal and external customers in a virtual high-volume call center. Responsibilities include handling incoming calls, navigating systems of record, and escalating recurring issues to supervisory staff.
Customer Service Representative
CrossCountry Freight Solutions
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Full Time
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5 Days Ago
CrossCountry Freight Solutions
Serve as the primary point of contact for customers via phone, email, and chat to provide shipment quotes and status updates. Collaborate with internal operations and sales teams to ensure a professional and seamless customer experience.
Serve as the primary point of contact for customers via phone, chat, and email to resolve inquiries and billing issues. Maintain accurate customer records in CRM platforms and collaborate with internal teams to ensure a seamless service experience.
Serve as the primary point of contact for clients and applicants to resolve issues via phone, email, and chat. Document interactions and collaborate with internal teams to meet customer satisfaction and performance goals.
Respond to calls regarding automotive glass insurance claims while maintaining high quality standards. Assist customers with questions and recommend appropriate solutions using available scripts and systems.
The representative handles calls regarding automotive glass insurance claims and assists customers with questions using provided scripts. They are responsible for recommending appropriate solutions to meet customer needs while maintaining high quality standards.
Manage clinic phone systems to schedule and pre-register patients for appointments and procedures. Coordinate patient encounters using various clinical operating systems and verify insurance and demographic information.
The representative is responsible for contacting providers to obtain required medical record documentation and resolving inquiries professionally. They serve as a liaison between providers and internal departments to ensure accurate and legible record submission.
Responsible for resolving patient billing concerns, implementing collection policies, and managing payment arrangements or charity assistance. The role involves posting data, rebilling accounts, and communicating with third-party payers to resolve account balances.
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The role involves providing remote administrative support to executives and teams, including managing calendars, emails, and digital records. It also requires handling customer inquiries and coordinating travel and virtual events.
Provide professional support to internal and external customers within a virtual high-volume call center. Handle incoming calls, navigate systems of record, and escalate recurring issues to supervisory staff.
Provide remote administrative support to executives and teams by managing calendars, emails, and digital records. Handle customer inquiries and coordinate travel arrangements to ensure efficient day-to-day operations.
Customer Service Representative
Everest Solutions and Images Ltd.
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Full Time
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1 Week Ago
Everest Solutions and Images Ltd.
Respond to customer inquiries via phone, email, and live chat while managing multiple conversations efficiently. Process customer orders and resolve complaints to ensure a professional and positive customer experience.
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