Serve as the primary point of contact for clients by managing inquiries via phone, email, and chat. Responsibilities include troubleshooting technical issues, scheduling appointments, and maintaining accurate customer interaction records.
Remote Customer Service Representative Jobs (1,001)
Search = Customer Service Representative
Act as a customer advocate by resolving inquiries regarding benefits and claims while documenting all interactions. Educate customers on available resources and collaborate with internal teams to improve service outcomes.
Engage with customers via phone, email, and chat to resolve inquiries and manage accounts. Collaborate with team members to improve service quality and maintain up-to-date product knowledge.
The representative will educate customers on benefits and claims while resolving inquiries to improve health and well-being. Responsibilities include documenting interactions, collaborating with departments, and advocating for customer needs.
Customer Service Representative
Planned Systems International, Inc.
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Full Time
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Yesterday
Planned Systems International, Inc.
Provide phone support to individuals seeking disaster relief assistance by guiding them through form submissions and resolving inquiries. Manage high call volumes while maintaining detailed records of customer interactions and following strict communication guidelines.
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Handle a high volume of patient calls to provide login assistance and support for the MyChart patient portal. Assist patients with telehealth appointment setup and troubleshooting while maintaining strict HIPAA compliance.
The representative will serve as the primary point of contact for clients, handling inquiries via phone, email, and digital platforms. They are responsible for resolving service issues, maintaining CRM records, and collaborating with internal teams to ensure customer satisfaction.
Handle inbound and outbound customer interactions via calls, emails, and chats while resolving concerns efficiently. Document all interactions in real-time and coordinate with internal teams to ensure seamless case handling.
Handle 50-60 customer calls daily to resolve inquiries from patients and healthcare providers while maintaining high quality assurance scores. Manage important documentation and utilize CRM systems to track interactions and escalate complex issues to internal resources.
The representative will handle inbound calls from patients to resolve healthcare billing issues and set up payment plans. They are also responsible for documenting customer interactions and meeting performance metrics set by management.
Handle incoming calls and emails regarding orders, returns, and product inquiries. Resolve billing issues and communicate pricing and inventory availability to customers and sales representatives.
Respond to tenant repair requests and coordinate with building managers to ensure timely resolutions. Track work orders in property management software and maintain tenant satisfaction through consistent follow-ups.
Provide remote non-clinical support to paramedics and healthcare professionals by handling inbound calls and routing urgent issues. Document all interactions accurately in electronic systems while maintaining strict patient confidentiality.
Handle 60-80 incoming calls daily from customers and pharmacies regarding home delivery pharmacy and pharmacy benefits. Document required information in computer systems and perform occasional outbound follow-up calls.
Customer Service Representative
Talent Acquisition/Human Resources, The Aaron's Family of Companies
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Full Time
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3 Days Ago
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Acts as a customer service-oriented salesperson processing orders, applications, and customer information. Handles incoming calls, manages complaints, and assists customers through the online ordering process.
The role involves promoting and selling residential and business services while managing customer billing, service requests, and disconnects. It also requires resolving Tier 1 customer issues and educating clients on available technology and cooperative services.
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Customer Service Representative
Bush & Bush Law Group
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Full Time
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4 Days Ago
Bush & Bush Law Group
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Customer Service Representative
One Call Concepts, Inc.
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Full Time
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4 Days Ago
One Call Concepts, Inc.
Assist viewers via phone and chat with account management, billing, and technical troubleshooting for streaming services. Document customer interactions and recommend products while meeting productivity and quality standards.
Act as the primary point of contact for utility customers to handle billing questions, payment support, and service requests. Provide professional and empathetic support while navigating multiple systems to resolve customer concerns.
Responsible for managing the procurement of chemicals by developing purchase orders and coordinating with external suppliers to ensure on-time delivery. Acts as the primary point of contact for internal and external clients to resolve supply chain discrepancies and improve customer satisfaction.
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