Remote Technical Support Manager Jobs

29 Technical Support Manager jobs available for remote work from home. Apply for positions such as Technical Support Manager, Manager - Technical Support, Manager, Technical Support and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Technical Support Manager Jobs (29)

Search = Technical Support Manager

Technical Support Manager

Qlik · Full Time · 3 Days Ago
Qlik
🌎 Spain ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Oversee global 24x7 technical support operations for SaaS products to ensure high availability and SLA compliance. Lead strategic initiatives to improve customer satisfaction, optimize support processes, and collaborate cross-functionally to enhance product quality.
Granicus LAC is hiring for remote Manager - Technical Support

Manager - Technical Support

Granicus LAC · Full Time · 6 Days Ago
Granicus LAC
🌎 Costa Rica ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a global 24/7 technical support team, overseeing recruiting, coaching, and service delivery across multiple channels. Drive strategic initiatives to improve customer experience and manage high-level client escalations and critical incident communications.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 1 Week Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp πŸ’Ό Support
Lead a Technical Support team in LATAM focusing on operational excellence and meeting KPIs like CSAT and SLA adherence. Manage team development, handle high-priority escalations, and optimize support workflows to enhance customer experience.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 1 Week Ago
Twilio
🌎 Colombia ⭐ 2-5 yrs exp πŸ’Ό Support
Lead a Technical Support team in LATAM focusing on accounts and billing to ensure operational excellence and high customer satisfaction. Manage team performance, handle critical escalations, and optimize support workflows using data-driven insights.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 2 Weeks Ago
Twilio
🌎 Colombia ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a Global Customer Support team by managing Team Leads and ensuring operational excellence through KPIs like CSAT and SLA adherence. Drive process improvements, handle high-priority escalations, and collaborate cross-functionally to enhance the customer experience.

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Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 2 Weeks Ago
Twilio
🌎 Colombia ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a global customer support team by managing Team Leads and ensuring operational KPIs like CSAT and SLA are met. Drive process improvements, handle high-priority escalations, and collaborate cross-functionally to enhance the customer experience.
Skydio is hiring for remote Manager, Technical Support

Manager, Technical Support

Skydio · Full Time · 3 Weeks Ago
Skydio
🌎 United States πŸ’΅ $100K - $130K per year ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and coach remote B2B technical support teams to resolve complex product and operational issues for autonomous drone systems. Drive operational efficiency and customer satisfaction through KPI management and process improvement.

Technical Support Manager

MXR Imaging, Inc. · · 14 Weeks Ago
MXR Imaging, Inc.
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Technical Support Engineers will travel to execute required service requests, including repairs, planned maintenance, and equipment installations/de-installations, while providing on-demand phone and on-site support. Responsibilities also include accurately submitting paperwork, promoting positive customer relationships, and collaborating with sales and operations on technical issues.

Senior Technical Support Manager - Alta

Motorola Solutions · Full Time · 6 Days Ago
Motorola Solutions
🌎 United States πŸ’΅ $155K - $165K per year ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Lead the technical support organization for Alta North America, serving as the strategic bridge between customers and Product/Engineering teams. Oversee support health metrics, scale operational workflows, and foster a people-first culture to improve service delivery.
Bentley Systems is hiring for remote Global Technical Support Manager

Global Technical Support Manager

Bentley Systems · Full Time · 1 Week Ago
Bentley Systems
🌎 Canada ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Lead a global team of Technical Support Engineers to ensure high-quality service delivery and adherence to SLAs for enterprise infrastructure software. Manage case backlogs, handle critical escalations, and drive the professional development of staff through a structured career progression model.
HHHUB, UAB is hiring for remote Merchant Integration & Technical Support Manager

Merchant Integration & Technical Support Manager

HHHUB, UAB · Full Time · 2 Weeks Ago
HHHUB, UAB
🌎 Bulgaria, Hungary, Latvia, Lithuania, Oman, Romania, Slovakia πŸ’΅ €1700 - €2100 per month ⭐ 2-5 yrs exp πŸ’Ό Software Development Technical Support Manager
Manage the technical onboarding and integration of merchants and payment providers within a payment orchestration environment. Provide post-live technical support by troubleshooting payment processing issues and maintaining technical documentation.

Sr. Pre-sales Technical Support Manager

Celestica International LP · Full Time · 2 Weeks Ago
Celestica International LP
🌎 China ⭐ 5-10 yrs exp πŸ’Ό Sales Technical Support Manager
Lead the technology evaluation stage of the sales process by developing tailored technical solutions and value propositions for customers. Act as a technical liaison between customers and internal design, engineering, and manufacturing teams to ensure successful product delivery.
Granicus India is hiring for remote Senior Manager - Technical Support

Senior Manager - Technical Support

Granicus India · Full Time · 4 Weeks Ago
Granicus India
🌎 India ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a global 24/7/365 technical support organization to ensure operational excellence across multiple communication channels. Partner with product and engineering teams to resolve complex issues and drive strategic improvements in the customer experience.

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Business Operations Manager, Technical Support Ops

Samsara · Full Time · 6 Weeks Ago
Samsara
🌎 Canada πŸ’΅ 113K - 133K per year ⭐ 5-10 yrs exp πŸ’Ό Support Business Operations Manager
The Business Operations Manager will partner with Technical Support leadership to drive operational excellence and data-informed decision-making. They will lead cross-functional initiatives, manage reporting frameworks, and operationalize AI governance to improve efficiency and customer experience.

Business Operations Manager, Technical Support Ops

Samsara · Full Time · 7 Weeks Ago
Samsara
🌎 United States πŸ’΅ $106K - $161K per year ⭐ 5-10 yrs exp πŸ’Ό Support Business Operations Manager
The Business Operations Manager will partner with Technical Support leadership to drive operational excellence and data-informed decision-making. They will lead cross-functional initiatives, manage reporting frameworks, and operationalize AI governance to improve efficiency and customer experience.

Manager, Technical Support Engineering - East

Tines · Full Time · 7 Weeks Ago
Tines
🌎 United Kingdom πŸ’΅ $130K - $145K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead, mentor, and coach a team of high-performing Technical Support Engineers while driving operational efficiency and process improvements. Collaborate with cross-functional teams to resolve complex technical issues and ensure a world-class customer experience.
CrowdStrike is hiring for remote Technical Support Manager (Remote, BRA)

Technical Support Manager (Remote, BRA)

CrowdStrike · Full Time · 10 Weeks Ago
CrowdStrike
🌎 Brazil ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
The manager will lead the Technical Support Engineering team, providing technical expertise and support for external and internal customer questions, escalations, and requests while overseeing case management and process workflows. This role involves managing, building, and developing the team, assessing technical skills, developing training programs, and ensuring service levels are met through established best practices.

Senior Manager, Technical Support (Philippines Remote)

Turnitin, LLC · · 14 Weeks Ago
Turnitin, LLC
🌎 Philippines ⭐ 10+ yrs exp πŸ’Ό Support
This role involves managing multiple teams of Specialists and team leads to ensure successful user support and continuous improvement of team capabilities and performance, including handling live service outages and delivering regular performance reporting to the Support Director. Key duties include managing team performance through goal setting, feedback, and coaching, while also collaborating with leadership to refine processes and systems.

Technical Support Manager - West Coast/Pacific Time Zone

Tenable, Inc. · Full Time · 16 Weeks Ago
Tenable, Inc.
🌎 United States πŸ’΅ $102K - $136K per year ⭐ 2-5 yrs exp πŸ’Ό Support Technical Support Manager
The role involves leading and mentoring a multi-shift Support Engineering team to achieve high levels of customer satisfaction, balancing team development with the delivery of a stellar support experience. This includes defining and monitoring KPIs, managing technical escalations, and collaborating with R&D and Product Management for swift issue resolution.

Senior Manager, Technical Support (Philippines Remote)

Turnitin, LLC · Full Time · 24 Weeks Ago
Turnitin, LLC
🌎 Philippines ⭐ 10+ yrs exp πŸ’Ό Support
The Senior Manager will manage multiple teams to ensure successful user support and continuous improvement of team capabilities. Responsibilities include performance management, handling escalations, and collaborating with leadership to enhance processes.

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Manager, Level 2 Technical Support

Arch Systems · Full Time · 3 Days Ago
Arch Systems
🌎 Australia πŸ’΅ $45000 - $115K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a global Level 2 Technical Support team while managing complex technical escalations and production incidents. Act as a bridge between customers and cross-functional teams to drive operational excellence and systemic improvements.

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