Remote Technical Support Manager Jobs

33 Technical Support Manager jobs available for remote work from home. Apply for positions such as Technical Support Manager, Technical Support Manager, Manager, Technical Support and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Technical Support Manager Jobs (33)

Search = Technical Support Manager
Precisely US Jobs is hiring for remote Technical Support Manager

Technical Support Manager

Precisely US Jobs · Full Time · 4 Days Ago
Precisely US Jobs
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support Technical Support Manager
Lead and develop a high-performing technical support team while managing both on-premises software support and technical account management functions. Drive operational excellence through automation, AI-enabled innovation, and effective escalation management to ensure high-quality customer experiences.
Skydio is hiring for remote Manager, Technical Support

Manager, Technical Support

Skydio · Full Time · 1 Week Ago
Skydio
🌎 United States πŸ’΅ $100K - $130K per year ⭐ 2-5 yrs exp πŸ’Ό Support
The manager will lead and coach a remote customer support team to ensure high first-contact resolution and operational excellence for complex drone and software products. They will also collaborate with cross-functional teams to improve processes, manage KPIs, and drive positive customer experiences.
Outreach is hiring for remote Manager, Technical Support

Manager, Technical Support

Outreach · Full Time · 2 Weeks Ago
Outreach
🌎 United States πŸ’΅ $90000 - $160K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The manager is responsible for building and leading a team of Technical Support Engineers to provide enterprise-level customer support and manage escalations. They will also partner with engineering and product management to drive bug identification, release rollouts, and proactive incident management.
Bazaarvoice is hiring for remote Manager, Technical Support

Manager, Technical Support

Bazaarvoice · Full Time · 3 Weeks Ago
Bazaarvoice
🌎 United States πŸ’΅ $72580 - $108K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and mentor a team of Tier 1 and Tier 2 technical analysts to provide premium support for enterprise customers. Manage operational projects, critical technical escalations, and drive the adoption of AI and KCS methodologies to optimize support delivery.

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Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 Colombia ⭐ 10+ yrs exp πŸ’Ό Support
Lead a Technical Support team in LATAM to ensure high customer satisfaction and operational KPI adherence. Manage team growth through coaching, performance feedback, and the resolution of internal and external escalations.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 Colombia ⭐ 10+ yrs exp πŸ’Ό Support
Lead a Technical Support team in LATAM to ensure high customer satisfaction and operational KPI adherence. Manage team growth through coaching, performance feedback, and the resolution of internal and external escalations.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 India ⭐ 10+ yrs exp πŸ’Ό Support
Lead and develop a team of Technical Support Engineers to deliver an extraordinary customer experience while meeting operational KPIs. Manage internal and external escalations, optimize support workflows, and collaborate cross-functionally to improve product and process efficiency.
Twilio is hiring for remote Manager, Technical Support

Manager, Technical Support

Twilio · Full Time · 4 Weeks Ago
Twilio
🌎 India ⭐ 10+ yrs exp πŸ’Ό Support
Lead a Technical Support team to deliver extraordinary customer experiences while meeting operational KPIs and SLAs. Manage team development, handle high-priority escalations, and optimize support workflows using data-driven insights.
Granicus is hiring for remote Manager - Technical Support

Manager - Technical Support

Granicus · Full Time · 9 Weeks Ago
Granicus
🌎 United States πŸ’΅ $64000 - $72000 per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead a global 24/7 technical support team, overseeing recruiting, coaching, and service delivery across multiple channels. Drive strategic initiatives to improve customer experience and manage critical incident communications and escalations.
Doppel is hiring for remote Senior Manager, Technical Support & Services

Senior Manager, Technical Support & Services

Doppel · Full Time · 19 hours ago
Doppel
🌎 United States πŸ’΅ $165K - $190K per year ⭐ 10+ yrs exp πŸ’Ό Support
You will lead a blended technical support organization, overseeing frontline support and senior technical resources to ensure efficient issue resolution and service delivery. Additionally, you will scale operations by developing playbooks, automation, and self-service tools while partnering with product and engineering teams to address systemic issues.
Palo Alto Networks is hiring for remote Sr Escalation Manager, Technical Support

Sr Escalation Manager, Technical Support

Palo Alto Networks · Full Time · 1 Week Ago
Palo Alto Networks
🌎 Ireland ⭐ 5-10 yrs exp πŸ’Ό Support
The Escalation Manager is responsible for driving the resolution of customer issues and managing the escalation process to ensure high customer satisfaction. They act as a primary point of contact for internal and external stakeholders while fostering collaboration across global teams.
GridX is hiring for remote Technical Support Manager, Billing - Remote US

Technical Support Manager, Billing - Remote US

GridX · Full Time · 1 Week Ago
GridX
🌎 United States πŸ’΅ $75000 - $95000 per year ⭐ 5-10 yrs exp πŸ’Ό Finance Technical Support Manager
The Technical Support Manager will lead daily billing tasks, manage customer support requests, and ensure the smooth functioning of billing solution tools. They will also lead cross-functional process improvement initiatives and collaborate with engineering teams to resolve production issues and enhance billing accuracy.
nCino, Inc. is hiring for remote Associate Manager - Technical Support Engineering

Associate Manager - Technical Support Engineering

nCino, Inc. · Full Time · 2 Weeks Ago
nCino, Inc.
🌎 South Africa ⭐ 5-10 yrs exp πŸ’Ό Support
The Associate Manager will lead a team of support engineers to ensure high-quality technical issue resolution and customer satisfaction. They are responsible for driving process improvements, managing team performance, and leveraging AI tools to optimize operational efficiency.
Celestica International LP is hiring for remote Sr Pre-sales Technical Support Manager

Sr Pre-sales Technical Support Manager

Celestica International LP · Full Time · 2 Weeks Ago
Celestica International LP
🌎 China ⭐ 5-10 yrs exp πŸ’Ό Sales Technical Support Manager
The Sales Engineer acts as the primary technical resource for the account management team, leading technology evaluations and solving customer requirements. They are responsible for articulating product positioning, developing value propositions, and maintaining strong relationships throughout the sales cycle.
Motive is hiring for remote Senior Manager, Technical Support Engineering

Senior Manager, Technical Support Engineering

Motive · Full Time · 2 Weeks Ago
Motive
🌎 Pakistan ⭐ 5-10 yrs exp πŸ’Ό Support
The Senior Manager will lead Tier 2/Tier 3 Technical Support teams, overseeing performance, organizational design, and cross-functional partnerships to ensure operational excellence. They are responsible for driving key metrics like CSAT and SLA while shaping long-term support strategy and managing critical customer escalations.
ProcessUnity is hiring for remote Senior Manager, Technical Support

Senior Manager, Technical Support

ProcessUnity · Full Time · 2 Weeks Ago
ProcessUnity
🌎 United States πŸ’΅ $105K - $145K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The Senior Manager will oversee the end-to-end health of the global technical support function, including resolution quality, escalation management, and AI-driven support strategies. They will lead a global team, manage enterprise account relationships, and partner with engineering to optimize triage and service processes.

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Drata is hiring for remote Senior Manager, Technical Support - US

Senior Manager, Technical Support - US

Drata · Full Time · 5 Weeks Ago
Drata
🌎 Mexico πŸ’΅ $123K - $190K per year ⭐ 10+ yrs exp πŸ’Ό Support
Lead and scale a high-performing technical support organization by overseeing managers and senior contributors to deliver exceptional customer outcomes. Partner with Engineering and Product teams to improve platform supportability and manage critical technical escalations.
Drata is hiring for remote Manager, Technical Support - US

Manager, Technical Support - US

Drata · Full Time · 6 Weeks Ago
Drata
🌎 United States πŸ’΅ $100K - $155K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a team of Technical Support Engineers to deliver high-quality support for a complex SaaS platform. Oversee day-to-day operations, manage high-priority escalations, and partner with Engineering and Product teams to improve platform supportability.
Drata is hiring for remote Senior Manager, Technical Support - Mexico

Senior Manager, Technical Support - Mexico

Drata · Full Time · 7 Weeks Ago
Drata
🌎 Mexico πŸ’΅ 1150K - 1495K per year ⭐ 10+ yrs exp πŸ’Ό Support
Lead and scale a high-performing technical support organization by managing support managers and senior contributors. Drive operational excellence and partner with Engineering and Product teams to improve platform supportability and customer outcomes.
Drata is hiring for remote Manager, Technical Support - Mexico

Manager, Technical Support - Mexico

Drata · Full Time · 7 Weeks Ago
Drata
🌎 Mexico πŸ’΅ 850K - 1150K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a team of Technical Support Engineers while overseeing day-to-day operations, queue health, and SLA adherence. Partner with Engineering and Product teams to resolve high-priority escalations and improve platform supportability.
Samsara is hiring for remote Business Operations Manager, Technical Support Ops

Business Operations Manager, Technical Support Ops

Samsara · Full Time · 16 Weeks Ago
Samsara
🌎 Canada πŸ’΅ 113K - 133K per year ⭐ 5-10 yrs exp πŸ’Ό Support Business Operations Manager
The Business Operations Manager will partner with Technical Support leadership to drive operational excellence and data-informed decision-making. They will lead cross-functional initiatives, manage reporting frameworks, and operationalize AI governance to improve efficiency and customer experience.
Samsara is hiring for remote Business Operations Manager, Technical Support Ops

Business Operations Manager, Technical Support Ops

Samsara · Full Time · 17 Weeks Ago
Samsara
🌎 United States πŸ’΅ $106K - $161K per year ⭐ 5-10 yrs exp πŸ’Ό Support Business Operations Manager
The Business Operations Manager will partner with Technical Support leadership to drive operational excellence and data-informed decision-making. They will lead cross-functional initiatives, manage reporting frameworks, and operationalize AI governance to improve efficiency and customer experience.

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Exol is hiring for remote Technical Support Escalations Manager (Nights)

Technical Support Escalations Manager (Nights)

Exol · Full Time · 2 hours ago
Exol
🌎 United States πŸ’΅ $108K - $148K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The Escalation Manager leads customer-facing incident management by serving as the primary interface between customers and internal technical teams. They coordinate cross-functional responses, manage customer expectations, and remove operational blockers to ensure timely resolution of high-impact system issues.
Experity is hiring for remote PACS Technical Support Management Manager - Full Time - Remote

PACS Technical Support Management Manager - Full Time - Remote

Experity · Full Time · 4 Weeks Ago
Experity
🌎 United Kingdom, United States πŸ’΅ $90900 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Manage a team of Technical Account Managers and Application Analysts to ensure technical client health and product adoption. Act as the primary technical escalation point and maintain strategic relationships with client executive leadership.
Interface Systems is hiring for remote Associate Manager, Security Systems Technical Support

Associate Manager, Security Systems Technical Support

Interface Systems · Full Time · 1 Week Ago
Interface Systems
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Support
The Associate Manager will supervise daily operations and lead a team of support agents to ensure service excellence and compliance with security standards. They are responsible for managing KPIs, developing technical documentation, and overseeing the resolution of service incidents for asset protection clients.

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