Technical Support

Technical Support

You will serve as the primary technical contact for clients, managing installations, configurations, and troubleshooting for Braiins products. Additionally, you will contribute to knowledgebases and relay customer feedback to internal product and development teams.

Technical Support

The Technical Support Analyst will implement real-time monitoring systems and act as the primary point of contact for resolving critical client incidents. They will also collaborate with backend teams on bug reproduction and process standardization to ensure operational scalability.

Technical Support 14 applicants

The Support Architect is responsible for maintaining the well-being of HomebuilderONE systems and acting as the primary source of technical solutions for customer-reported issues. They will triage technical problems, maintain environment topologies, and provide technical guidance to the customer service team.

Technical Support 20 applicants

The Technical Support role is responsible for providing expert geoscience software support, delivering customer training, and collaborating with R&D to develop new workflows. You will also assist the business development team by identifying customer needs and demonstrating the value of GeoSoftware technology.

Technical Support 26 applicants

Provide first-line technical support and troubleshoot issues via email, chat, and Jira tickets. Collaborate with engineering teams to escalate complex problems and improve overall system reliability.

Technical Support Engineer II - CLM & Analytics

The Technical Support Engineer will diagnose and resolve complex technical issues related to Docusign CLM and IAM platforms while managing the end-to-end customer support experience. They will collaborate with cross-functional teams to optimize platform performance and provide strategic guidance to customers to maximize product adoption.

Technical Support Engineer (US - Remote)

The Technical Support Engineer serves as the primary point of contact for resolving high-stakes, real-time technical issues for event platforms. They investigate complex product problems, collaborate directly with engineering teams, and ensure seamless execution of mission-critical events.

Technical Support Engineer

Provide expert technical support for Avid software and infrastructure solutions within a 24/7 global team environment. Manage support cases, document bugs, and ensure adherence to contractual service level agreements.

Technical Support Engineer I

Provide technical support to customers using the WP Engine platform to manage and optimize their WordPress websites. Assist users with enterprise-grade solutions, tools, and services to ensure high-quality website performance.

Epicor Functional & Technical Support | ERP | Remote | Long Term

Provide L2/L3 functional and technical support for Epicor ERP environments while troubleshooting day-to-day issues and identifying root causes. Lead and participate in Epicor implementations, upgrades, and migrations while collaborating with business teams to optimize processes.

Part-time Audio Video Remote Technical Support Technician

Provide technical support for LED display and audio systems via phone, portal, and email. Document troubleshooting steps in Salesforce and maintain internal knowledge base articles.

Technical Support Engineer (US, West)

You will serve as the primary point of contact for technical customer queries, troubleshooting integration issues across browsers, identity providers, and APIs. Additionally, you will collaborate with engineering and product teams to isolate defects, contribute to the knowledge base, and improve the overall product experience.

Représentant(e) du soutien technique / Technical Support Representative

Technical Support Engineer Parallels Desktop

Provide comprehensive 24/7 technical support for Parallels Desktop customers across multiple channels including voice, chat, and email. Document troubleshooting steps, maintain knowledge base articles, and share user feedback with product teams to enhance product performance.

Technical Support Specialist

Provide first-level technical support for software applications by managing email, phone, and chat queues. Maintain accurate documentation, track tickets, and escalate complex issues while educating customers on product usage.

Technical Support Representative

The Technical Support Representative will serve as the primary point of contact for incoming user requests, managing the full ticket lifecycle from intake to resolution. They will also identify recurring issues and collaborate with the engineering team to improve support processes and product documentation.

Technical Support Representative (NB)

The representative will field inbound calls from subscribers to resolve technical issues with internet, phone, and cable services. They will guide customers through troubleshooting steps or coordinate technician dispatches while maintaining high quality and customer satisfaction standards.

Technical Support Engineer II

You will provide high-level technical support to enterprise customers by troubleshooting complex issues and ensuring timely resolution within SLAs. Additionally, you will act as the voice of the customer to internal teams and mentor team members on technical escalations.

Technical Support Engineer

The Technical Support Engineer will serve as a primary point of contact for enterprise customers, troubleshooting and resolving complex technical issues within the exposure validation platform. They will also manage customer environments in the support lab, document defects, and contribute to knowledge base development.

Technical Support Representative

Technical Support Advisor 2nd Line IT (4 On/4 Off)

Technical Support Engineer – Unity Software

The Technical Support Engineer will handle inbound customer calls and resolve software-related issues for clinical laboratories using the Unity suite. They are responsible for documenting all interactions in Salesforce and ensuring timely resolution of customer complaints.

Technical Support Representative - Tier I (Remote U.S.)

Provide friendly and professional technical support to customers via phone and remote tools while troubleshooting Windows PCs, networking issues, and proprietary software. Collaborate with team members to diagnose complex technical problems and ensure a positive customer experience.

Transformation Manager, Technical Support (East Coast)

The Transformation Manager will own the end-to-end execution of the global Technical Support transformation, translating strategy into integrated operating plans. They will drive cross-functional initiatives including AI, automation, and BPO governance to improve operational efficiency and customer experience.

Dutch Speaking Technical Support Customer Experts - Work Remote In Greece

(English C1) Technical Support Consultant, VPS & Trading (Global, remote)

Technical Support Analyst (Chinese Language)

The Technical Support Analyst will provide support within the life sciences domain, ensuring adherence to core values and process improvements. The role involves managing multiple tasks in a fast-paced environment while maintaining awareness of industry trends and technologies.

Technical Support Engineer

Diagnose and resolve hardware, software, and network server issues while working with cloud technologies. Monitor hardware performance and participate in a professional team environment.

Technical Support Engineer

Manage inbound technical support tickets for developers and security teams, ensuring timely resolution and high-quality service. Proactively document solutions, identify recurring issues, and collaborate with engineering to improve product reliability.