Customer Service Representative (Work from Home)

Associate Tech Support Analyst

The Associate Tech Support Analyst will serve as the primary point of contact for resolving time-sensitive technical issues related to radiology systems. They are responsible for documenting incidents, managing a ticket backlog, and collaborating with internal teams to ensure effective resolution.

Associate Tech Support Analyst

The Associate Tech Support Analyst will respond to time-sensitive support calls and act as the primary point of contact for resolving reported incidents. They will also troubleshoot production radiology systems and collaborate with internal teams to ensure effective issue resolution.

Field Service Representative

The Field Service Representative is responsible for installing, maintaining, and troubleshooting turbomachinery and package systems at customer locations. This role involves performing on-site preventive maintenance, inspections, and commissioning activities while utilizing various diagnostic tools and technical diagrams.

Client Services, Engagement Manager

The Engagement Manager acts as the strategic architect for enterprise clients, overseeing program delivery, health, and long-term value realization. They lead cross-functional teams to ensure business objectives are met while driving platform adoption and ROI.

Online Chat Support

The Online Chat Representative will respond to customer inquiries and provide accurate information to resolve basic concerns. They are responsible for documenting interactions and maintaining a professional tone while assisting with account and service questions.

Bilingual Audiology Support Specialist - Remote, Canada based

Provide audiological phone support to customers regarding fitting, troubleshooting, and software while collaborating with sales and training teams. Participate in seminars, workshops, and product launches to support the Audiology & Training department.

Support Team Captain

Lead and coach a team of customer support representatives to ensure high-quality service and professional growth. Manage customer escalations and use data-driven insights to improve team workflows and performance.

Customer Service Agent - Bilingual

The Customer Service Agent will assist guests with hotel reservations, modifications, and cancellations via phone and email. They are also responsible for promoting upgrades and services to enhance the guest experience while meeting performance metrics.

Customer Service Agent - ESA

The Customer Service Agent will assist guests with hotel reservations, modifications, and cancellations via phone and email. They are also responsible for promoting upgrades and services to enhance the guest experience while maintaining accurate documentation.

Customer Service Representative - No Experience Required

You will assist clients with benefit program inquiries, coverage options, and service navigation. Responsibilities include maintaining accurate records, providing consistent follow-up, and staying informed on product updates.

Customer Service Representative - Bilingual - French

The Customer Service Representative manages incoming calls, processes client and pharmacy orders, and addresses customer inquiries with professionalism. They also maintain accurate account information and coordinate with internal departments to resolve shipment or service-related issues.

Customer Service Representative - Bilingual - French

The Customer Service Representative is responsible for managing incoming calls, processing client and pharmacy orders, and addressing inquiries with professionalism. They must maintain accurate account information and coordinate with internal departments to resolve issues regarding shipments, backorders, and returns.

Sr. Customer Experience Manager (CA)

The Senior Customer Experience Manager will partner with stakeholders to define, govern, and measure the end-to-end customer experience. They are responsible for overseeing quantitative and qualitative research projects while providing coaching to internal and external resources.

Technical Support Representative (NB)

The representative will field inbound calls from subscribers to resolve technical issues with internet, phone, and cable services. They will guide customers through troubleshooting steps or coordinate technician dispatches while maintaining high quality and customer satisfaction standards.

Work From Home - Part-Time Client Services Representative

The representative will conduct warm-lead conversations to assist families with income and future protection. They will follow up with clients and participate in coaching sessions to ramp up performance.

Représentant(e) au succès client / Client Success Representative

Customer Care Representative (Bilingual)

The representative will process customer orders, track product availability, and resolve customer inquiries in a timely manner. They are also responsible for maintaining accurate account documentation and coordinating with the warehouse and operations teams.

Onboarding Specialist

Manage the end-to-end onboarding process for new clients, ensuring accurate payroll configuration and compliance. Provide effective training and support to help clients successfully navigate the payroll platform.

Customer Service Rep - Work From Home - No Experience

You will communicate with clients via phone and virtual appointments to answer questions and provide information about programs and services. Additionally, you will assist clients in reviewing their options and maintain accurate client records to build long-term relationships.

Client Support Specialist – Remote - No Experience Required

The Client Support Specialist will help members understand program coverage options and guide them through the enrollment process. They are also responsible for maintaining organized records and providing clear, accurate information to clients.

Customer Service Agent - Shared

Handle guest calls and emails, book or modify hotel reservations, and promote relevant upgrades, specials, and reservation services. Represent the client professionally, follow approved sales processes, meet conversion targets, and maintain knowledge of promotions and required systems.

Administrative Support - Health Services

The role involves coordinating prescription requests, managing Independent Medical Examination referrals, and acting as a liaison between clients, pharmacies, and medical consultants. Additionally, the incumbent handles client communications, assists with disability questionnaires, and arranges travel logistics for medical appointments.

Bilingual Customer Experience Specialist - remote

The specialist will provide exceptional customer service across phone, email, and live chat channels while assisting with product inquiries and order issues. They will also liaise with courier and warehouse partners to ensure smooth delivery and resolve customer concerns effectively.

Help Desk Technician

Provide first-level technical support to government account customers through phone, email, web, chat, and other channels, troubleshooting hardware and software issues. Log, prioritize, track, escalate, and follow up on inquiries to ensure timely resolution and maintain accurate problem records.

Customer Support Specialist - Risk

The Customer Support Specialist will manage inbound customer communications regarding risk-related actions such as account restrictions and closures. They will collaborate with internal risk teams to ensure accurate process handoffs and advocate for the customer by identifying feedback patterns for product improvement.

Clinical Support Nurse - Canada

Review and organize laboratory and other clinical results, flag urgent findings, and coordinate follow-up with physicians and care team members. Manage pharmacy faxes and referrals, document actions in patient charts, communicate with patients, and provide clinical and administrative support to the team.

Sr Customer Support Manager/System Manager - QUEBEC, Canada

Manage assigned customer service contracts and relationships, ensuring service delivery meets contractual scope and service-level agreements while resolving customer concerns and coordinating subcontractors and vendors. Oversee renewals, contract changes, reporting, service improvements, customer support plans, and revenue growth and forecasting.

Client Services Coordinator

The Client Services Coordinator supports the House Account Team by managing the site selection process, including creating RFPs, summarizing proposals, and tracking data in Salesforce. They also ensure a seamless client experience by coordinating site inspections, negotiating contracts, and maintaining professional communication with suppliers.

Part-Time Remote Member Services Specialist

The specialist will communicate with warm leads to identify their needs and map them to available protection options. They are also responsible for managing the enrollment process and maintaining a client list.