Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The Client Support Specialist will resolve technical product issues via email, chat, and video sessions while acting as a product expert. They will collaborate with engineering teams to escalate issues and advocate for the client by identifying trends to improve user experience.
Act as the primary point of contact for a global logistics network to resolve complex issues via tickets and phone. Collaborate with internal teams to manage customer improvement initiatives and monitor progress on critical support cases.
You will serve as the primary point of contact for customers, resolving support cases and investigating application defects. Additionally, you will collaborate with R&D teams, handle escalations, and mentor less experienced team members.
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You will support patients via phone, chat, and email while managing orders and providing sales support. Additionally, you will collaborate with medical, IT, and marketing teams to ensure a positive patient experience.
The Application Analyst provides technical support to customers by diagnosing, troubleshooting, and resolving complex software and networked system issues. They are responsible for managing tickets in Salesforce, maintaining accurate records, and collaborating with internal teams to ensure high-quality service.
The Customer Success Executive is responsible for providing high-quality support to Polish clients using the Freshdesk platform and managing the customer onboarding process. They will work closely with local sales teams to drive customer satisfaction, conduct training sessions, and ensure timely resolution of queries to meet regional NPS targets.
You will serve as the primary point of contact for customers, resolving IT and business application issues while liaising with R&D teams. Additionally, you will document application defects, handle escalations, and identify opportunities for service improvements.
Provide technical support to merchants by troubleshooting card payment terminals and resolving transaction authorization issues. Act as the first point of contact for inbound inquiries while maintaining accurate documentation of all service-related problems.
Interact with users directly via email and chat to resolve issues and provide support. Identify site and app issues while brainstorming creative solutions to optimize the customer experience.
Provide Tier 2 ticket-based support for gaming services while documenting bugs and performing in-game testing. Agents are responsible for attending client meetings and maintaining high-quality, professional communication.
The role involves presenting products and services to customers while managing inquiries and qualifying leads for the sales organization. You will also monitor work queues, analyze customer needs, and drive process improvements to enhance data quality and efficiency.
You will drive customer satisfaction and resolve technical or procedural queries regarding trading platforms and account processes. Additionally, you will manage cases using CRM tools while ensuring compliance with regulatory standards and operational workflows.
The agent will drive customer satisfaction by resolving technical and procedural queries regarding trading platforms and account processes. They are responsible for maintaining accurate documentation in CRM systems while adhering to regulatory standards and operational workflows.
You will serve as the primary point of contact for business clients, ensuring their teams can utilize the platform without interruptions. Additionally, you will onboard new students, analyze client feedback to recommend IT improvements, and maintain the internal knowledge base.
You will support German-speaking customers via phone and written channels by answering inquiries regarding accounts, payments, and transactions. Additionally, you will document interactions in internal systems and collaborate with teams to ensure timely case resolution.
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The Senior Corporate Onboarding Specialist will manage global banking infrastructure, including full-cycle onboarding for corporate accounts and crypto exchanges. They will lead end-to-end KYC, KYB, and AML processes while maintaining relationships with bank compliance officers.
Support German-speaking customers via phone and written channels regarding accounts, payments, and transactions. Cooperate with internal teams to resolve issues while accurately documenting all interactions in company systems.
You will serve as the first point of contact for customers, providing support for banking and card-related inquiries via phone and digital channels. Additionally, you will be responsible for resolving customer issues, maintaining accurate documentation, and escalating complex cases to the appropriate teams.
You will serve as the first point of contact for customers, providing support for banking and card-related inquiries via phone and digital channels. Responsibilities include resolving customer issues, maintaining accurate documentation, and escalating complex cases to dedicated teams.
Support customers and partners including couriers, restaurants, and shops via live chat, email, and phone. Manage daily tasks efficiently while meeting KPIs such as CSAT and response times.
You will act as the strategic right hand to the CCXO, owning end-to-end execution of high-priority CX and operations projects. This involves diagnosing problems with data, orchestrating cross-functional teams, and building business cases to drive measurable impact.
You will provide day-to-day technical support to employees, including the installation, configuration, and maintenance of hardware and software. Additionally, you will diagnose IT issues, assist with new employee onboarding, and train users on company technologies.
The Customer Experience Manager will champion service excellence and act as the voice of the customer to drive satisfaction and loyalty. They will lead cross-functional initiatives, manage escalations, and analyze feedback to improve key customer touchpoints.
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You will lead a team of over 20 professionals to develop and execute strategies for virality, customer engagement, and growth. This involves overseeing product roadmaps, leveraging AI for rapid experimentation, and ensuring data-driven delivery across international markets.
The associate will perform HR data entry, validate data, and manage ticket queues to ensure timely resolution of client queries. They will also provide HRIS navigation support and identify opportunities for service improvements.
The associate will perform HR data entry, manage ticket queues, and respond to client queries while ensuring data accuracy. They will also provide HRIS navigation support and identify opportunities for service improvements.
You will lead the Support, Setup, Game Release, and Game Providers Support functions to ensure operational excellence and scalability. You are responsible for driving process optimization, implementing automation and AI, and developing high-performing team leaders.
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