Provide technical support for enterprise customers managing high-volume A2P SMS and WhatsApp traffic into US carrier networks. Troubleshoot delivery failures, manage carrier escalations, and ensure compliance with 10DLC and TCPA regulations.
Remote Support Jobs (9,130)
Job category = Support
Manage the daily helpdesk ticket queue and provide technical support for a globally distributed remote workforce. Handle end-to-end employee onboarding, offboarding, and the administration of SaaS platforms and identity management tools.
Coordinate travel arrangements and manage reservations while providing ongoing support to clients. Research vacation options and maintain organized client profiles and documentation.
Provide front-line technical support to internal users by diagnosing complex issues across endpoints, identity, networks, and collaboration platforms. Create scalable SOPs and track support KPIs to drive process improvements and maintain audit-ready records.
Associate Pilot Support Specialist, Literacy (Part Time, Contractor)
Amplify
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Full Time
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3 Weeks Ago
Amplify
Provide strategic sales and pilot support for literacy products by training leadership and teachers. Develop customized implementation materials and provide ongoing coaching to ensure successful product adoption.
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The representative will activate the Altra brand across New England by building relationships with retailers and engaging with local run clubs and community events. They are responsible for delivering product education, executing merchandising activations, and providing market insights to cross-functional teams.
Altra - Field Service Representative - Boston
VF Corporation
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Full Time
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3 Weeks Ago
VF Corporation
Activate the Altra brand across New England by building relationships with retailers and engaging with local run clubs and community events. Provide product education, execute merchandising activations, and share market insights to grow brand presence.
Patient Account Customer Service Representative - Remote
Proliance Surgeons
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Full Time
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3 Weeks Ago
Proliance Surgeons
Serve as the first point of contact for patient billing inquiries, managing payments, refunds, and account resolutions. Responsible for reviewing account accuracy and following up on outstanding patient receivables to ensure financial health.
Handle inbound calls, chats, and emails to resolve multi-product fraud-related client requests and process fraud claims. Conduct investigations and document all actions in the case management system while delivering a professional client experience.
Own the administration of the Planhat platform and develop self-service reporting to improve data-driven decision making. Partner with CX leadership to design scalable processes for customer lifecycles, health scoring, and expansion motions.
Lead the end-to-end internal IT ecosystem, focusing on endpoint management, identity access, and security standards. Manage SaaS licensing and establish IT support processes to ensure a secure and reliable environment for a remote workforce.
Assist clients with planning and booking personalized travel and lifestyle experiences. Provide professional support across various communication platforms and maintain accurate booking documentation.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and following up to ensure client satisfaction.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and following up to ensure client satisfaction.
Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
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The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The Sr Coordinator serves as the primary point of contact for pharmaceutical companies and CROs to facilitate IRB reviews. They manage day-to-day account relationships and ensure the accurate processing of protocol and site submissions.
Trainer Interview & Onboarding Specialist (Internal)
Svetness Personal Training
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Full Time
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3 Weeks Ago
Svetness Personal Training
Conduct virtual interviews to evaluate personal trainer applicants based on professionalism and certifications. Guide approved trainers through the onboarding process, including document collection and system setup.
The Director of Education is responsible for developing and maintaining relationships with state education agencies to provide high-quality capacity-building technical assistance. They will lead TA teams, conduct needs assessments, and coordinate with evaluators to ensure services align with client needs and federal priorities.
Peer Support Advocate - CAFL Transition Age Youth Office
Committee for Public Counsel
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Full Time
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3 Weeks Ago
Committee for Public Counsel
The Peer Support Advocate provides multidisciplinary support and mentorship to transition age youth leaving the family regulation system. They collaborate with attorneys and social workers to help clients navigate legal processes and access community resources.
Provide analytical and administrative support to the Client Experience team by preparing performance reviews and managing ad hoc reporting. Coordinate with internal and external experts to resolve issues related to claims, benefits determinations, and PBM prescription benefits.
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Clinical Support Specialist-Remote
McLaren Health Care
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Full Time
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3 Weeks Ago
McLaren Health Care
The Clinical Support Specialist supports care coordination programs to drive clinical and financial performance within Population Health value-based contracts. Responsibilities include performing patient outreach, overseeing daily navigator operations, and analyzing data to improve physician performance and quality outcomes.
Remote Client Support Specialist
Traveling with Mchaila
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Full Time
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3 Weeks Ago
Traveling with Mchaila
Serve as the primary point of contact for client inquiries and service requests. Maintain accurate records of interactions and proactively communicate solutions to ensure a seamless client experience.
Oversee client communications and service workflows to ensure timely responses and issue resolution. Coordinate schedules and maintain accurate service documentation while providing professional leadership in client-facing situations.
Oversee day-to-day client communications and support workflows to ensure timely responses and effective issue resolution. Monitor service quality and maintain detailed documentation of client interactions to improve processes.
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