Manage field assets and the install base for Luminex and DiaSorin Molecular, coordinating instrument moves, installations, and replacements. Act as a liaison between internal departments and the Field Service organization to ensure accurate documentation and high-quality customer support.
Remote Operations Support Specialist Jobs (172)
Search = operations support
Law Clerk III Senior Office of Support Operations
C2 Alaska, LLC
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Full Time
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3 hours ago
C2 Alaska, LLC
The Law Clerk III will independently analyze and apply FOIA and Privacy Act provisions to make disclosure recommendations and redact exempt content. They are responsible for managing case files, reviewing records for responsiveness, and coordinating referrals with external agencies.
Law Clerk III Senior Office of Support Operations
Chenega Corporation
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Full Time
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4 hours ago
Chenega Corporation
The Law Clerk III will independently analyze and apply FOIA and Privacy Act provisions to make disclosure recommendations and redact exempt content. They are responsible for managing case files, coordinating referrals with external agencies, and ensuring all released materials comply with legal statutes.
Admin & Operations Support VA
Virtual Colleague Philippines
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Full Time
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8 hours ago
Virtual Colleague Philippines
Provide operational and administrative support to a performance marketing agency by managing tasks in monday.com and coordinating client communications. Responsible for preparing monthly performance reports using analytics tools and creating basic visual content via Canva.
Bilingual Customer Operations Support Representative
Resolv.Global
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Full Time
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Yesterday
Resolv.Global
Manage and respond to support tickets while assisting with order tracking and operational inquiries for business clients and providers. Coordinate with internal teams to resolve escalated concerns and troubleshoot platform-related issues.
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Own the measurement, operating cadence, and workforce management for the customer support organization, including KPI frameworks and reporting. Lead the QA program and capacity planning while partnering with technology owners to optimize AI deflection and support workflows.
Lead the end-to-end member and customer experience by overseeing the Care, Customer Success, and Print/Ship Operations functions. Responsible for setting the multi-year roadmap, managing the operating budget, and ensuring service quality and unit economics across the organization.
Manage the onboarding and integration journey for US partners while driving platform adoption and revenue growth through business animation. Act as the primary technical point of contact for the US region, coordinating bug resolutions and automating support workflows using AI.
Coordinate and manage proposal-related activities, timelines, and deliverables in a fast-paced environment. Maintain operational reporting tools and dashboards using advanced Excel to monitor workload and process effectiveness.
Operations Support Coordinator
Brown & Brown Insurance
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Full Time
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Yesterday
Brown & Brown Insurance
The role focuses on executing day-to-day operations for Medicare Set-Aside workflows, including high-volume data entry and case management. It involves coordinating documentation and communicating with government contractors, internal teams, and customers to ensure timely file processing.
Ensure the reliability and security of the enterprise Microsoft Exchange environment and M365 Copilot services. Provide Tier 2/3 operational support, automate workflows via PowerShell, and manage the deployment and governance of AI-assisted productivity tools.
Healthcare Support Operations Manager
Summit Fire National Consulting
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Full Time
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3 Days Ago
Summit Fire National Consulting
Manage centralized customer support operations and administrative workflows for healthcare account customers. Lead the Healthcare CSR team and National Account Coordinators to ensure operational efficiency and customer satisfaction.
Design and optimize the operational infrastructure, workflows, and AI tools for a global support organization. Own KPI reporting, workforce forecasting, and the administration of Zendesk to ensure scalable customer experiences.
Senior Support Operations Manager
Third-Party Job Posts
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Full Time
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4 Days Ago
Third-Party Job Posts
Design and optimize the operational infrastructure, workflows, and AI tools for a global support organization. Establish KPI reporting and forecasting models to drive efficiency and scale customer experiences.
Drive operational excellence and accountability across the Technical Support organization by coordinating reporting, processes, and service delivery. Focus on improving scalability, efficiency, and client outcomes through continuous process optimization and stakeholder management.
Customer Support Operations Manager
Infinity Business Services
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Full Time
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4 Days Ago
Infinity Business Services
Manage day-to-day customer support operations and resolve L2 and L3 client escalations. Act as the primary point of contact for clients to ensure service quality and adherence to SLAs.
Lead field operations across UK locations to drive performance improvements and implement operational best practices. Manage field teams, conduct audits, and act as a key escalation point for customers and partners.
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Virtual Assistant - Inventory Support Operations (Remote)
Outsource Access
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Full Time
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5 Days Ago
Outsource Access
Manage overnight back-office POS operations in Dutchie to ensure product listings are accurately cataloged and priced before store opening. Maintain digital menus and generate nightly inventory reports to support management decisions.
Operations Support Specialist with Marketing Coordination Responsibilities
SAMGI
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Full Time
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5 Days Ago
SAMGI
This role provides executive administrative and operational support to senior leadership while managing the company's brand and digital presence. Key duties include coordinating supplies, handling IT support requests, and creating marketing collateral across various digital and print channels.
Congressional Army Caucus Officer (CACO) & Operations Support Contractor
JS Solutions
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Full Time
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6 Days Ago
JS Solutions
Acts as the primary liaison between Army senior leadership and the Congressional Army Caucus, managing strategic communications and legislative tracking. Coordinates logistical operations for Caucus events and manages administrative taskings and digital repositories.
AI & Automation Operations Support Analyst (Co-Pilot)
Postmedia Network Inc.
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Full Time
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1 Week Ago
Postmedia Network Inc.
The role focuses on developing, maintaining, and optimizing AI-enabled automation workflows using n8n and Microsoft Copilot. It involves monitoring platform health, implementing AI-assisted steps, and collaborating across teams to gather requirements.
AI & Automation Operations Support Analyst (Co-Pilot)
Postmedia Network Inc.
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Full Time
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1 Week Ago
Postmedia Network Inc.
The role focuses on developing, maintaining, and optimizing AI-enabled automation workflows using n8n and Microsoft Copilot. Responsibilities include monitoring platform health, implementing AI-assisted steps, and collaborating with cross-functional teams to gather requirements.
Customer Support Operations Consultant (Immediate Start / Minimum 3 months)
Simbe Robotics
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Full Time
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1 Week Ago
Simbe Robotics
Manage and resolve customer support tickets by executing defined workflows and coordinating with internal technical teams. Maintain accurate documentation and identify opportunities to improve support processes and scalability.
The role involves daily system monitoring, handling routine traffic incidents, and providing support for customers and merchants. Additionally, the operator manages wallet balances, performs reconciliation tasks, and coordinates communication with African Telcos.
Lead the design, implementation, and optimization of network infrastructure across airport restaurant operations in North America. Partner with construction teams for new openings and serve as the primary escalation point for advanced network troubleshooting.
Manager, Client Support Operations - Interop Platforms
NextGen Federal Systems
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Full Time
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1 Week Ago
NextGen Federal Systems
Lead and develop a client support operations team to deliver high-quality technical support for enterprise healthcare platforms. Manage operational performance, handle complex escalations, and partner cross-functionally to improve support processes and client outcomes.
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Design and deliver technical solutions for systems engineering and infrastructure, focusing on data management platform interoperability. Manage multi-PB environments, automate infrastructure using Ansible and Terraform, and execute disaster recovery exercises.
Own the systems, processes, and AI-driven automations that optimize the global support function's efficiency and scalability. Partner with cross-functional teams to govern workflows, reduce manual effort, and align support operations with the broader customer journey.
Lead the Billing Support team by driving change management, strengthening operating rigor, and improving alignment across cross-functional partners and BPO vendors. Translate operational and billing data into performance stories and actionable recommendations for senior leadership.
The role involves managing customer support requests via Jira and monitoring live game configurations. It also requires conducting smoke testing, reporting bugs to the QA team, and designing fraud tools for high-risk games.
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