Remote Customer Support Manager Jobs

54 Customer Support Manager jobs available for remote work from home. Apply for positions such as Manager, Customer Support, Customer Support Manager, Manager, Customer Support and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Support Manager Jobs (54)

Search = Customer Support Manager
Bloomerang is hiring for remote Manager, Customer Support

Manager, Customer Support

Bloomerang · Full Time · 3 Days Ago
Bloomerang
🌎 United States πŸ’΅ $56100 - $80000 per year ⭐ 2-5 yrs exp πŸ’Ό Support
The Support Manager is responsible for the day-to-day health of the support operation, ensuring timely and high-quality customer assistance. This role involves leading, coaching, and developing a team of Support Specialists while leveraging data and AI tools to scale impact.
Cribl is hiring for remote Customer Support Manager

Customer Support Manager

Cribl · Full Time · 6 Days Ago
Cribl
🌎 United States πŸ’΅ $116K - $181K per year ⭐ 10+ yrs exp πŸ’Ό Support Customer Support Manager
The Customer Support Manager will lead a technical team, manage escalations, and ensure departmental success through metrics and process improvement. They are responsible for mentoring engineers and acting as an advocate for both customers and the internal team.
First Due is hiring for remote Manager, Customer Support

Manager, Customer Support

First Due · Full Time · 1 Week Ago
First Due
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support
The manager will own the daily execution and operational health of the support team, including queue management and performance monitoring. They are responsible for coaching agents, driving process improvements, and ensuring high-quality customer support delivery.
Unit4 is hiring for remote Manager Customer Support

Manager Customer Support

Unit4 · Full Time · 2 Weeks Ago
Unit4
🌎 Poland πŸ’΅ 210K - 238K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Responsible for delivering consistent support services for core ERP products and ensuring high levels of customer centricity. The role involves managing support teams, owning key account relationships, and driving service improvements through data and AI.
Kalibri Labs is hiring for remote Customer Support Manager

Customer Support Manager

Kalibri Labs · Full Time · 2 Weeks Ago
Kalibri Labs
🌎 United States πŸ’΅ $95000 - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Support Manager
Lead and develop a team of Customer Support Representatives while owning SLAs, escalations, and the internal knowledge base. Partner with Engineering, Product, and Account Management to advocate for the voice of the customer and improve service delivery.

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AbsenceSoft is hiring for remote Customer Support Manager

Customer Support Manager

AbsenceSoft · Full Time · 3 Weeks Ago
AbsenceSoft
🌎 United States πŸ’΅ $86800 - $108K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Support Manager
Lead and develop a team of Tier 2 support professionals to ensure timely resolution of customer issues and high service quality. Act as the Incident Manager for customer-impacting issues, coordinating triage, communication, and root cause analysis across departments.
Nestmed is hiring for remote Manager, Customer Support

Manager, Customer Support

Nestmed · Full Time · 4 Weeks Ago
Nestmed
🌎 United States πŸ’΅ 110K - 125K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a team of Technical Customer Support Specialists while serving as the L2 technical escalation point for complex issues. Establish support processes, manage KPIs, and collaborate with Product and Engineering teams to resolve systemic product issues.
Nestmed is hiring for remote Manager, Customer Support

Manager, Customer Support

Nestmed · Full Time · 4 Weeks Ago
Nestmed
🌎 Canada πŸ’΅ $100K - $110K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead and develop a team of Technical Customer Support Specialists while serving as the L2 technical escalation point for complex issues. Establish support processes, manage KPIs, and collaborate with Product and Engineering teams to resolve systemic product issues.
Vetcove is hiring for remote Customer Support Manager

Customer Support Manager

Vetcove · Full Time · 6 Weeks Ago
Vetcove
🌎 United States πŸ’΅ $70000 - $110K per year ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Manager
Lead a team of support associates to provide excellent user experiences via chat, phone, and email. Develop and optimize CX processes and collaborate cross-functionally to provide feedback for platform enhancements.
Chainguard is hiring for remote Customer Support Manager

Customer Support Manager

Chainguard · Full Time · 7 Weeks Ago
Chainguard
🌎 United States πŸ’΅ $140K - $165K per year ⭐ 5-10 yrs exp πŸ’Ό Support Customer Support Manager
Manage the AMER Technical Support Engineering team and own the operational boundary between L2 and L3 support. Drive the quality of the escalation path to engineering while maintaining high customer experience and operational reliability.
Applied Systems, Inc. is hiring for remote Manager, Customer Support

Manager, Customer Support

Applied Systems, Inc. · Full Time · 8 Weeks Ago
Applied Systems, Inc.
🌎 United States πŸ’΅ $75000 - $105K per year ⭐ 5-10 yrs exp πŸ’Ό Support
Lead the customer support team by executing strategy, setting quality standards, and managing day-to-day operations. Oversee escalated support cases and partner with Development to ensure effective resolution and process improvement.
NetVendor is hiring for remote Customer Support Manager

Customer Support Manager

NetVendor · Full Time · 24 Weeks Ago
NetVendor
🌎 United States ⭐ 0-2 yrs exp πŸ’Ό Support Customer Support Manager
The Customer Support Manager will manage daily client communications, build strong relationships to ensure retention, and collaborate internally to resolve requests and issues effectively. This role also involves aligning client expectations with company capabilities and analyzing compliance data to drive improvements.
DatAds is hiring for remote Onboarding & Customer Support Manager mit Paid / Social Media Marketing Erfahrung (w/m/d) remote
🌎 Germany ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Manager
You will manage and develop relationships with e-commerce and agency clients while providing strategic support for their creative campaigns. Additionally, you will identify growth opportunities through upselling and contribute to internal process improvements.
MyEdSpace is hiring for remote US Customer Support Manager

US Customer Support Manager

MyEdSpace · Full Time · 2 Days Ago
MyEdSpace
🌎 Mexico πŸ’΅ $1400 per month ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Manager
The Customer Support Manager will oversee user onboarding, resolve customer inquiries, and collaborate with the sales team to drive retention and upsell opportunities. They will also act as the voice of the company, providing product feedback to improve the overall customer experience.
PointClickCare is hiring for remote US -Manager, Customer Support (Senior Care)

US -Manager, Customer Support (Senior Care)

PointClickCare · Full Time · 2 Days Ago
PointClickCare
🌎 United States πŸ’΅ $90000 - $105K per year ⭐ 2-5 yrs exp πŸ’Ό Support
The Manager will lead and inspire a team of Solutions Analysts to deliver world-class customer service while overseeing day-to-day operations and performance. They will also act as a project manager for process improvements and serve as a point of escalation for high-impact customer issues.
Neumo Holdings LLC is hiring for remote Manager, Customer Support (Remote)

Manager, Customer Support (Remote)

Neumo Holdings LLC · Full Time · 4 Days Ago
Neumo Holdings LLC
🌎 Tunisia, United States ⭐ 5-10 yrs exp πŸ’Ό Support
The manager oversees daily customer support operations, ensuring service levels and customer satisfaction goals are met. They also mentor the support team, collaborate with internal departments for issue resolution, and drive process improvement initiatives.
Neumo Holdings LLC is hiring for remote Manager, Customer Support (Remote)

Manager, Customer Support (Remote)

Neumo Holdings LLC · Full Time · 4 Days Ago
Neumo Holdings LLC
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Support
The Manager of Customer Support oversees daily operations, ensuring service levels and customer satisfaction goals are met. They mentor the support team, collaborate with internal departments like engineering, and drive process improvement initiatives.

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Motorola Solutions is hiring for remote Customer Support Manager (Wyoming/Colorado)

Customer Support Manager (Wyoming/Colorado)

Motorola Solutions · Full Time · 6 Days Ago
Motorola Solutions
🌎 United States πŸ’΅ $70000 - $85000 per year ⭐ 2-5 yrs exp πŸ’Ό Support Customer Support Manager
The Customer Support Manager is responsible for managing the Lifecycle Service business for public safety contracts, including revenue forecasting and contract renewals. They act as the primary point of contact to ensure seamless service delivery, SLA compliance, and proactive resolution of customer concerns.
SaaS is hiring for remote Customer Support Manager -B2B Saas

Customer Support Manager -B2B Saas

SaaS · Full Time · 6 Days Ago
SaaS
🌎 France ⭐ 5-10 yrs exp πŸ’Ό Software Development Customer Support Manager
The Customer Support Manager will lead the support team to ensure high-quality service across multiple channels while acting as an escalation point for complex issues. They will also collaborate with internal teams to improve support processes and maintain key performance metrics.
PointClickCare is hiring for remote US- Escalation Manager (Customer Support)

US- Escalation Manager (Customer Support)

PointClickCare · Full Time · 1 Week Ago
PointClickCare
🌎 United States πŸ’΅ $95000 - $105K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The Escalation Manager will coordinate efforts to resolve high-impact customer issues by working across engineering, product, and support teams. They are responsible for building the escalation management function, establishing standards, and creating data-driven recovery plans.
PointClickCare is hiring for remote Canada- Escalation Manager (Customer Support)

Canada- Escalation Manager (Customer Support)

PointClickCare · Full Time · 1 Week Ago
PointClickCare
🌎 Canada πŸ’΅ 100K - 110K per year ⭐ 10+ yrs exp πŸ’Ό Support
The Escalation Manager will coordinate efforts to resolve high-impact customer issues by working across engineering, product, and support teams. They are responsible for building out the escalation management function, including defining processes, standards, and data-driven recovery plans.
GFiber is hiring for remote Vendor Performance Manager, Customer Support

Vendor Performance Manager, Customer Support

GFiber · Full Time · 1 Week Ago
GFiber
🌎 United States πŸ’΅ $136K - $198K per year ⭐ 5-10 yrs exp πŸ’Ό Support
The Vendor Performance Manager will architect and manage outsourced customer support operations, defining KPIs and workflows to drive performance. They will also analyze data to identify process gaps and lead initiatives to improve service quality and customer experience.

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CommandLink is hiring for remote Sales Support Manager, Customer Success

Sales Support Manager, Customer Success

CommandLink · Full Time · 4 Weeks Ago
CommandLink
🌎 Philippines ⭐ 2-5 yrs exp πŸ’Ό Sales
The role focuses on supporting Customer Success Managers by managing complex, high-value renewals and expansions through detailed pricing models and operational analysis. Key duties include coordinating with vendors, tracking renewal risks, and improving operational workflows to scale the renewal process.
Cloudbeds is hiring for remote Manager, Customer Support - APAC

Manager, Customer Support - APAC

Cloudbeds · Full Time · 4 Weeks Ago
Cloudbeds
🌎 Australia, New Zealand ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the APAC region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.
Third-Party Job Posts is hiring for remote Manager, Customer Support - APAC

Manager, Customer Support - APAC

Third-Party Job Posts · Full Time · 4 Weeks Ago
Third-Party Job Posts
🌎 Australia, New Zealand ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the APAC region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.
Cloudbeds is hiring for remote Manager, Customer Support - LATAM

Manager, Customer Support - LATAM

Cloudbeds · Full Time · 4 Weeks Ago
Cloudbeds
🌎 Italy ⭐ 2-5 yrs exp πŸ’Ό Support
Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the LATAM region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.

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