Provide consultative technical support via chat, email, and video calls to help users with troubleshooting and implementation. Collaborate with product and success teams to improve features and build the company knowledge base.
Remote Support Jobs (9,127)
Job category = Support
Logistics Specialist – Safety Support Center (French Required, Bilingual)
Ecolab Inc.
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Full Time
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1 Week Ago
Ecolab Inc.
Provide real-time safety and logistics support for chemical deliveries by managing inbound calls and verifying shipment data. Resolve system issues and coordinate with field teams to prevent delivery incidents and ensure compliance.
Video Customer Service Manager - US Remote
Motorola Solutions
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Full Time
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1 Week Ago
Motorola Solutions
Manage day-to-day customer contracts and relationships for video solutions, ensuring SLA compliance and service delivery. Act as the primary point of contact for account management, coordinating technical resources and managing service contract renewals.
Oversee global 24x7 technical support operations for SaaS products to ensure high availability and SLA compliance. Lead strategic initiatives to improve customer satisfaction, optimize support processes, and collaborate cross-functionally to enhance product quality.
Drive the growth of eShepherd's virtual fencing technology across Canada by building relationships with livestock producers and ranchers. Manage the sales journey from initial engagement and qualification through to product demonstrations and customer onboarding.
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Customer Engagement Specialist, Inbound
A1 Garage Door Service
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Full Time
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1 Week Ago
A1 Garage Door Service
Act as a liaison to provide product information, schedule service appointments, and resolve customer problems efficiently. Manage high volumes of inbound calls while meeting sales targets and maintaining accurate customer records.
Provide technical support to restaurant managers using PAR OPS software via email and phone. Diagnose and troubleshoot operational issues, manage support tickets, and contribute to the internal knowledge base.
Technical Support Senior Analyst - Evernorth - Remote
Cigna Healthcare
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Full Time
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1 Week Ago
Cigna Healthcare
Automate, maintain, and enhance the Facets Booklet System to support customer booklets and certificates. Collaborate with regulatory teams to translate legislative requirements into technical system solutions and provide support to cross-functional partners.
Lead and develop a global Level 2 Technical Support team while managing complex technical escalations and production incidents. Act as a bridge between customers and cross-functional teams to drive operational excellence and systemic improvements.
Call Center Unit Lead - Remote US
Gainwell Technologies LLC
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Full Time
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1 Week Ago
Gainwell Technologies LLC
Provide operational leadership and advanced customer support by handling escalated calls and complex inquiries. Mentor team members and assist management with workflow, documentation accuracy, and service level expectations.
Customer Care Representative - Remote In The Northeast
TEKsystems
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Full Time
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1 Week Ago
TEKsystems
The representative handles a high volume of inbound customer calls to resolve inquiries and requests through research and investigation. Additional duties include managing escalations, assisting with billing issues, and supervising the team when necessary.
Administrative Support
Planned Systems International, Inc.
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Full Time
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1 Week Ago
Planned Systems International, Inc.
Provide administrative support for the WTC Health Program, including meeting coordination, document management, and logistics. Manage contract documentation, procurement actions, and sensitive program information to ensure operational consistency.
Provides title, closing, settlement, and appraisal solutions for mortgage lenders while managing client relationships. Responsible for property valuation based on USPAP guidelines and supporting real estate transactions through high-level customer service.
Customer Service Representative
Traveling with Mchaila
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Full Time
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1 Week Ago
Traveling with Mchaila
Provide client-focused support by coordinating communications and scheduling in partnership with assigned advisors. Ensure a seamless professional experience by maintaining accurate records and responding promptly to inquiries.
Customer Service Representative
Traveling with Mchaila
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Full Time
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1 Week Ago
Traveling with Mchaila
Provide support to clients by coordinating schedules and responding to inquiries in a professional manner. Work closely with advisors to manage client requests and maintain accurate records.
Perform onsite startup, troubleshooting, and end-user training for lighting control systems. Provide expert technical support to internal and external stakeholders to ensure project completion.
Lead the end-to-end support and education operations, integrating AI to scale support for over 20,000 travel advisors. Manage a distributed team of specialists to maintain high CSAT and FRT while driving feature adoption through sequenced learning paths.
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The role involves proactive monitoring, maintenance, and troubleshooting of cellular network devices and data. Responsibilities include device provisioning, programming, lab testing, and providing technical support to customers.
The role involves proactive monitoring, maintenance, and troubleshooting of cellular network devices and data. Responsibilities also include device provisioning, programming, and conducting lab testing for systems maintenance.
Insurance Service Agent - Albanian Speaker
International Insurance Group
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Full Time
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1 Week Ago
International Insurance Group
Provide individualized customer service and policy options to bilingual clients while maintaining accurate records in the CRM database. Manage client relationships through phone, email, and text, and handle documentation using insurance carrier platforms.
Provide front-line technical support to end users and troubleshoot server and network systems. Perform software repairs and dispatch to on-site clients to remediate technical issues.
Manage user access and resolve technical issues related to desktops, laptops, printers, and networks. Log all interactions in the ticketing system and ensure high customer satisfaction through timely resolution.
Manage customer inquiries regarding benefits via phone, email, and chat from start to finish. Collaborate with internal teams to influence product development and maintain high NPS scores.
Perform onsite startup, troubleshooting, and end-user training for lighting control systems. Provide expert technical support to internal and external stakeholders to ensure project completion and customer satisfaction.
Client Service Representative
Allied Benefit Systems
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Full Time
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1 Week Ago
Allied Benefit Systems
Acts as the primary liaison between clients, brokers, and internal departments to resolve benefit plan inquiries and claim issues. Responsible for troubleshooting internal processes and facilitating case renewals through claim reviews.
Senior Support Specialist
BeMo Academic Consulting
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Full Time
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1 Week Ago
BeMo Academic Consulting
Provide exceptional support to current and prospective students via multiple communication channels and conduct onboarding orientations. Manage student records, resolve program-related concerns, and support the Student Support Manager in guiding junior team members.
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Lead the student support team by managing inquiries, conducting onboarding orientations, and resolving complex service issues. You will also optimize support processes and provide guidance to junior support specialists.
Logistics Specialist – Safety Support Center (French Required, Bilingual)
Ecolab
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Full Time
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1 Week Ago
Ecolab
Provide real-time safety and logistics support for chemical deliveries by managing inbound calls and verifying shipment data. Resolve system issues, document interactions, and coordinate with field teams to prevent delivery incidents.
Customer Service Travel Representative (Remote)
Destination Careers
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Full Time
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1 Week Ago
Destination Careers
Provide comprehensive support to travel clients before, during, and after their trips via phone, email, and chat. Manage booking confirmations, resolve customer concerns, and coordinate with travel suppliers to ensure seamless experiences.
Oversees payroll and HRIS activities, focusing on auditing time tracking and ensuring tax compliance for various employee types. Additionally, provides IT support for end-user hardware and software resolution and system modifications.
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Support Jobs by Country
Remote Support Jobs in United States
5299
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317
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196
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195
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166
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125
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86
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70
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66
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62
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58
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56
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54
