The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative will work in conjunction with various unions across California to provide member support.
Remote Support Jobs (9,679)
Job category = Support
The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative works in conjunction with various unions across California to provide member support.
The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative works in conjunction with various unions across California to provide member support.
Assist union members in receiving their specific benefits. Coordinate with various unions across California to provide member support.
The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative works in conjunction with various unions across California to provide member support.
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Act as the first point of contact for customers via email, chat, and phone to provide fast and helpful answers. Resolve common billing and account issues or escalate complex problems to the appropriate specialist with detailed notes.
Drive quality consistency and operational integrity by reviewing customer interactions and leveraging AI tools to identify patterns at scale. Translate these insights into actionable coaching and operational improvements for cross-functional partners.
Provide Tier 1 and Tier 2 support for enterprise business applications including Salesforce, NetSuite, and Dayforce. Resolve user issues, document solutions in the knowledge base, and escalate bugs to internal admins or external vendors.
Sr. Call Center Service Assoc
Horizon Blue Cross Blue Shield of New Jersey
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Full Time
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2 Weeks Ago
Horizon Blue Cross Blue Shield of New Jersey
Resolve complex customer inquiries and escalated issues through investigation and documentation. Coach junior staff and serve as a liaison between internal and external operational contacts to ensure high service levels.
Manage the Lifecycle Service business for assigned public safety customer contracts to ensure satisfaction and SLA compliance. Responsibilities include forecasting, contract renewals, managing subcontractors, and coordinating service delivery transitions.
Associate Customer Care Professional, Generosity Programs, Bilingual Spanish
Thrivent
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Full Time
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2 Weeks Ago
Thrivent
Provide a high-quality, non-scripted call experience to help clients achieve financial clarity and resolve issues from start to finish. Navigate multiple systems to assess complex situations and present effective solutions for generosity programs.
Associate Customer Care Professional, Generosity Programs, Remote
Thrivent
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Full Time
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2 Weeks Ago
Thrivent
Provide a high-quality, non-scripted call experience to help clients achieve financial clarity and resolve issues from start to finish. Navigate multiple systems to assess complex situations and present effective solutions for generosity programs.
Build and lead a first-line customer support team, ensuring fast, high-quality responses and maintaining trust in the routing model. Responsibilities include managing shift schedules, conducting quality audits, and serving as the primary escalation point.
Patient Account Customer Service Representative
Proliance Surgeons
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Full Time
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2 Weeks Ago
Proliance Surgeons
Serve as the first point of contact for patient billing inquiries, assisting with payments, refunds, and account resolutions. Maintain accurate patient records and follow up on outstanding receivables to support the organization's financial health.
Bilingual (Spanish) Customer Service Representative (Remote - Iowa)
Aureon
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Full Time
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2 Weeks Ago
Aureon
Provide professional customer support via telephone, email, and chat while logging all interactions in a ticketing system. Collaborate with coworkers and management to resolve issues and maintain positive client relationships.
Team Manager Customer Experience - Temporary - Bilingual Spanish
Alorica
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Full Time
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2 Weeks Ago
Alorica
Supervise and mentor a call-service team of 20-24 personnel to ensure client satisfaction and operational efficiency. Manage performance metrics, agent coaching, and escalated customer calls while maintaining program-specific standards.
REMOTE | Bilingual Spanish Customer Service Representative
Frontline Call Center
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Full Time
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2 Weeks Ago
Frontline Call Center
Provide critical support to individuals by connecting them to emergency shelters and resources. Handle customer service inquiries in both English and Spanish via a remote call center environment.
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The Support Services Analyst is responsible for installing, configuring, and troubleshooting hardware, software, and business applications to ensure reliable system performance. The role involves providing technical support to end users via telephone and managing support requests within established service level agreements.
Temporary Call Center Universal Agent, Canada (Remote)
Carters Inc.
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Full Time
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2 Weeks Ago
Carters Inc.
Act as the first point of contact for customers via phone, email, and chat to resolve issues and optimize interactions. Handle documentation, data management, and product education to maximize sales opportunities.
Performs complex administrative and secretarial duties to support clinical, educational, and academic programs in Neurosurgery. Manages provider calendars, optimizes patient schedules, and coordinates surgical procedures and equipment.
Lead the Customer Support function by owning end-to-end operations, including SLAs, ticket routing, and 24/7 coverage for enterprise and federal customers. Act as a technical escalation point and bridge the gap between customer operational realities and the Product and Engineering teams.
Swedish-Speaking Customer Service Agent For PayPal - Work from Home In Greece
Mercier Consultancy
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Full Time
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2 Weeks Ago
Mercier Consultancy
Swedish-Speaking Customer Service Agent For Netflix - Work from Home In Greece
Mercier Consultancy
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Full Time
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2 Weeks Ago
Mercier Consultancy
Swedish-Speaking Customer Service Agent For Miele - Work from Home In Greece
Mercier Consultancy
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Full Time
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2 Weeks Ago
Mercier Consultancy
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OVC Rialto & Santa Ana | Internship | Kindle & Key | Non Profit Support
Tomorrow's Talent
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Internship
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2 Weeks Ago
Tomorrow's Talent
The intern will support digital marketing initiatives, including website maintenance and social media management, while conducting grant research for nonprofit clients. Additionally, they will assist with business operations and project coordination to support the firm's growth.
Member Services Representative - Bilingual Russian preferred
Metropolitan Jewish Health System
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Full Time
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2 Weeks Ago
Metropolitan Jewish Health System
Handle member and provider inquiries regarding benefits, claims, and complaints within a call center environment. Record call details and process requests for claim adjustments and disenrollment.
PMO Support Analyst | Management Consultant III (MC-III)
BizFirst
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Full Time
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2 Weeks Ago
BizFirst
The PMO Support Analyst manages day-to-day delivery for a OneStream implementation by executing core PMO processes and maintaining project controls. This includes managing RAID logs, preparing status reports, and coordinating across government and contractor teams to ensure milestone discipline.
The specialist will handle client communications via phone, email, and text while providing compassionate guidance through their legal journey. They will collaborate with legal staff to maintain organized records and ensure timely case updates.
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