Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The Lead Generation Support Specialist will execute and deploy marketing campaigns across multiple platforms while managing lead routing, tracking, and data hygiene in Salesforce. This role also involves coordinating event logistics, supporting social media activities, and maintaining marketing documentation to ensure efficient team operations.
The role involves supporting daily client-related operations, including scheduling, workflow coordination, and responding to customer inquiries. You will also be responsible for organizing digital documentation and maintaining clear communication with clients and team members.
The role involves assisting with daily workflow support and communicating with clients regarding routine requests. You will also be responsible for organizing client information and coordinating with team members to ensure a positive client experience.
The IMO Support Specialist will conduct research for VA claim exams and maintain accurate documentation in the IMO Support Tracker. They will also provide administrative and clinical support to healthcare providers while ensuring compliance with HIPAA regulations.
The IMO Support Specialist will conduct research for VA claim exams and maintain accurate documentation in the support tracker. They will also provide administrative and clinical support to healthcare providers while training new staff members.
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The role involves assisting clients with vacation research, travel reservations, and general inquiries. You will also be responsible for maintaining accurate client records and providing high-quality customer service throughout the travel process.
The agent is responsible for handling inbound calls to address inquiries regarding child support services and account histories. They must research issues, document calls accurately, and provide professional assistance to customers.
The Team Lead will mentor staff, develop and implement claims processes, and ensure the delivery of exceptional customer service. They will also collaborate cross-functionally to identify technology improvements and maintain compliance with industry standards.
The SOC Support Specialist will triage and manage security incidents within a global queue while providing clear communication to partners via email, chat, and phone. They will also collaborate with internal teams to investigate threats and contribute to the improvement of knowledge-base documentation and internal runbooks.
The manager will build and maintain strong customer relationships while ensuring compliance with regulated medical waste standards across multiple sites. They are responsible for analyzing data to drive operational improvements, managing account performance, and supporting revenue growth through proactive customer engagement.
The manager will build and maintain strong customer relationships while ensuring compliance with medical waste standards across multiple sites. They are also responsible for analyzing data to identify operational improvements and driving revenue growth within existing accounts.
The manager will build and maintain strong customer relationships while ensuring compliance with regulated medical waste standards. They are also responsible for analyzing data to drive operational improvements, revenue growth, and customer retention.
You will act as a technical product specialist and liaison, providing onsite and remote support for UAS systems and cloud operations. You will also collaborate with engineering and product teams to drive enhancements based on customer feedback and field diagnostics.
The Virtual Assistant will manage patient intake, scheduling, and administrative communication for a behavioral health practice. They will also coordinate with billing and IT contacts while maintaining strict adherence to HIPAA and practice policies.
The Residential Support Representative provides technical support and warranty assistance to customers via phone and digital channels. They act as a customer advocate to resolve issues, improve satisfaction, and maintain accurate product knowledge.
Provide high-quality technical support to RV owners via phone, guiding them through troubleshooting operational issues. Manage call queues, document interactions, and maintain accurate records of resolutions.
The Assistant Director will lead the resolution of complex, high-impact escalated cases for students with disabilities while ensuring operational excellence in accommodations support. They will also contribute to continuous improvement by identifying trends and collaborating across departments to enhance the overall customer experience.
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The supervisor manages daily queue workflows across multiple channels to ensure high-quality customer service and response standards. They also lead team performance, handle escalations, and coordinate with cross-functional partners to resolve service interruptions.
You will provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout their travel experience. Responsibilities include managing support tickets, troubleshooting concerns, and maintaining professional communication across various channels.
Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout their travel experience. Handle support tickets, troubleshoot concerns, and maintain professional communication across various channels.
The Customer Experience Operations Specialist will analyze customer behavior and product data to identify friction points and improve self-service adoption. They will also support onboarding, troubleshoot technical issues, and collaborate with internal teams to implement scalable customer success programs.
The Customer Service Representative is responsible for collecting and documenting First Notice of Loss details with empathy and professionalism. They must accurately enter information into systems while providing efficient support to customers during stressful events.
The Director of Support Engineering will lead the strategic evolution of the support engineering function, shaping triage, escalation, and feedback mechanisms. They will manage the Support Engineering Manager while partnering with Product and Engineering leadership to improve product supportability and operability.
Provide customer support for balance inquiries, payoff information, and general payment support while collaborating with internal departments. Handle document validation and general inbox tasks to ensure high customer satisfaction and efficiency.
The Retail Support Specialist acts as a primary field contact for business development, performing dealer set-ups, merchandising, and product training. They are responsible for driving sales performance and ensuring established dealers remain competitive through ongoing support and training.
The role involves notifying investigator sites and sponsors of laboratory results and test cancellations while monitoring and resolving accession holds. The assistant will also act as a liaison for clients, support project-related inquiries, and ensure patient safety protocols are strictly followed.
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The role involves notifying investigator sites and sponsors of laboratory results and test cancellations while monitoring and resolving accession holds. You will also act as a liaison for internal and external clients, ensuring project-related questions are addressed via phone and email.
The Customer Service Representative manages high-volume inbound and outbound calls to assist customers with policy documents, coverage verification, and payment processing. They are responsible for researching inquiries, documenting files accurately, and escalating complex issues to underwriters when necessary.
The Customer Support Adviser will handle inbound and outbound customer inquiries via chat, email, and phone while resolving issues related to payments, KYC, and account bonuses. They will also collaborate with internal departments and third-party providers to ensure timely resolution of queries and maintain high service standards.
The Customer Care Specialist will interact directly with customers via phone to provide support and connect them with service providers using proprietary technology. They are responsible for monitoring service requests to completion and ensuring a positive customer experience in a fast-paced environment.
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