The Support Engineer will own the end-to-end technical support experience, serving as the primary technical point of contact post-sale to ensure successful platform deployment and adoption. Key duties include investigating and resolving complex customer issues, analyzing logs and configurations, and building scalable support processes.
Remote Account Management Jobs (363)
Tags = account-management
The Territory Sales Manager will act as a trusted advisor to grow and manage the agent base in assigned states by understanding their needs and partnering with them on strategy and production expectations. Key duties include cultivating new partnerships through cold calling and industry events, facilitating agent training, and promoting the Swyfft brand.
Customer Success Director (Transportation Vertical)
First Advantage
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Full Time
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18 Weeks Ago
First Advantage
This role involves consultative sales and enterprise account management within the Transportation Vertical, focusing on growing revenue in strategic accounts through the sale of First Advantage solutions. Responsibilities include developing strategic account plans, maintaining existing revenue, coordinating service levels with various departments, and preparing client business reviews.
The Associate, Sales Development is primarily responsible for demonstrating product or service value through customer engagement, focusing on sales by effectively articulating benefits to customers. This involves managing high-volume inbound and outbound sales motions across all funnel stages using various communication channels and actively managing the sales pipeline.
Customer Success Manager III, Enterprise 30 APPLICANTS
RevolutionParts
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Full Time
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18 Weeks Ago
RevolutionParts
The Customer Success Manager will act as a trusted business advisor for top customers, including OE Retail and Aftermarket accounts, helping to define and create a new customer journey for e-commerce solutions. They will also analyze data to identify sales growth opportunities and communicate progress on initiatives to stakeholders.
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The Regional CTO will act as the primary technical advisor and thought leader for customers and prospects, focusing on advisory, relationship building, generating awareness, and identifying opportunities through public speaking and content creation. This external-facing role involves engaging with enterprise architecture, ERP systems, and related technologies to build credibility and drive business growth.
This role involves serving as the day-to-day client contact during partnership activation periods, ensuring scope clarity, and acting as a liaison between clients and internal game teams to manage deliverables. Additionally, the specialist will conduct post-campaign analysis, organize insights into presentations, and assist in creative concepting for new brand integrations.
Senior Business Development Manager – DACH & Global Markets
SkinVision
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Full Time
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18 Weeks Ago
SkinVision
The role involves building and maintaining a strong pipeline of prospective leads, personally leading key business development activities from exploration to launch, and acquiring new partners within the DACH region and global markets outside specific excluded areas. Collaboration with multi-disciplinary teams and providing local market insights are also key functions.
The Customer Success Manager will act as a trusted advisor, building strategic customer relationships to help them achieve business goals, while orchestrating all service and support matters as the single point of contact. Key duties include executing onboarding, managing executive relationships, tracking customer health, and coordinating subscription renewals, up-sells, and cross-sells.
Director, Account Management – Acquirer and Payment Processor Business Unit
VikingCloud
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Full Time
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18 Weeks Ago
VikingCloud
The Director of Account Management is responsible for managing executive-level relationships with tier-1 acquirer and payment processor accounts, ensuring long-term partnership health and retention. This role involves collaborating with customers to create tailored solutions that drive business growth for both the customers and VikingCloud.
Director, Account Management – Acquirer and Payment Processor Business Unit
VikingCloud
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Full Time
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18 Weeks Ago
VikingCloud
The Director of Account Management is responsible for managing executive-level relationships with tier-1 acquirer and payment processor accounts, ensuring long-term partnership health and retention. This role involves collaborating with various teams to align customer needs with business priorities and drive growth opportunities.
This role is key to driving cyber growth by leading regional initiatives, creating efficient development processes, and focusing on new broker identification, training, and education. Responsibilities include managing key accounts, strengthening relationships with core broking partners, and leading broker education initiatives.
Senior Director, Strategy - Analyst Relations, Competitive Intelligence, Industry Standards
Saviynt
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Full Time
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18 Weeks Ago
Saviynt
This leader will manage the industry strategy team, overseeing Analyst Relations, Competitive Intelligence, and Industry Standards, while also managing team operations, P&L, and performance. Key duties include contributing, researching, and presenting identity and access management content, owning AR programs for analyst reports, and establishing a world-class Competitive Intelligence program.
Director of Business Development (Remote)
ADVI Health LLC
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Full Time
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18 Weeks Ago
ADVI Health LLC
The Director will serve as the primary relationship manager for high-priority pharma/biotech and diagnostic clients, leading account planning to identify growth opportunities and collaborating on business development and sales plans to meet objectives. Responsibilities also include generating new leads, drafting outreach collateral, organizing pitch teams, and ensuring CRM systems are updated.
The Customer Success Manager will own client relationships, ensuring long-term success through onboarding, training, and proactive engagement as the main point of contact for assigned accounts. Key duties include monitoring account health, providing chat support, addressing inquiries, and coordinating issue resolution with internal teams.
The Territory Sales Director will create and execute regional sales strategy and detailed sales plans for the Asia Pacific territory, managing and coaching a local sales team of two Business Development Managers to exceed personal quota. Responsibilities include overseeing regional business development activities, collaborating on sales and marketing goals, and ensuring the accurate translation of sales efforts into actual revenue.
This role is responsible for driving the full renewal lifecycle, from opportunity identification through negotiation to close, ensuring subscription renewals meet booking and revenue retention targets. The specialist will proactively manage the client lifecycle, focusing on win/win negotiations, up-sell/cross-sell identification, and de-risking future revenue periods.
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This role focuses on driving the full renewal lifecycle, from opportunity identification through negotiation to close, aiming to meet ATR Bookings and Gross Revenue Retention targets for the assigned territory. Responsibilities include proactively managing the client lifecycle, utilizing data for client discussions, and coordinating with Account Management for up-sell/cross-sell opportunities.
The Sales Executive will lead the identification, qualification, and closing of sales opportunities across new and existing accounts, developing and executing strategies to penetrate new accounts and expand business within existing clients. This role also involves driving revenue through direct and indirect sales strategies, including leveraging partnerships with technology providers and cloud platforms.
This expert-level role involves leading and conducting highly advanced white-box penetration testing across applications, APIs, AWS/Azure cloud infrastructure, and Kubernetes environments. Responsibilities also include defining the offensive security roadmap, advising engineering teams on secure patterns, and mentoring other penetration testers.
The Account Manager will manage a portfolio of top-tier assigned customers, focusing on developing new business from existing clients and actively seeking expansion opportunities to grow overall client revenue. This role involves maintaining strong long-term partnerships, owning growth and retention metrics, and providing daily client support by rallying internal resources.
The role involves supporting complex large accounts as a secondary Client Manager while independently managing a portfolio of smaller large-group clients, acting as the primary day-to-day contact for those groups. Responsibilities include executing core benefits analyst tasks like financial spreading, carrier marketing, reporting, and leading renewal/open enrollment preparation.
Senior National Account Manager
The Kraft Heinz Company
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Full Time
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18 Weeks Ago
The Kraft Heinz Company
The Senior National Account Manager will own the relationship with the Non-Commercial account, Compass, focusing on growing sales with top-tier accounts and selling incremental branded opportunities. Responsibilities include accountability for joint Business Planning, strategy setting, driving proprietary development projects, and supporting the Sales and Operations Planning (S&OP) process.
Corporate Vice President, National Accounts Team Lead - West
New York Life
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Full Time
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18 Weeks Ago
New York Life
The Team Lead is responsible for leading, developing, and driving the performance of Account Executives within the West Region, ensuring regional and national strategies translate into strong execution and sustained business results. This role acts as the primary people leader, a growth catalyst, and an executive sponsor for key clients, focusing on regional performance, talent development, and client outcomes.
Associate Account Manager - West Region
Ascend Learning, LLC
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Full Time
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18 Weeks Ago
Ascend Learning, LLC
The Associate Account Manager will support the management of major client accounts, identify upsell opportunities, and conduct customer insight analysis while providing sales support across various territories in the West region. Responsibilities also include aiding Account Managers in identifying new business, supporting outreach efforts, managing pipelines, pulling data for reviews, conducting product demos, and maintaining accurate CRM records.
Client Success Lead (Remote, PHILIPPINES)
First Advantage
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Full Time
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18 Weeks Ago
First Advantage
The Client Success Lead provides leadership and enablement for the Client Success Partner team, focusing on strategic planning and operational oversight to drive revenue retention and growth across the portfolio. This role involves managing a personal book of business while actively coaching, developing, and elevating the performance of 7 to 10 CSPs.
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The Strategic Account Manager will own the end-to-end commercial strategy for a defined set of large, high-potential accounts, focusing on building multi-threaded relationships across stakeholders to drive expansion. This involves leading deep discovery, executing account plans, leading complex negotiations, and closing high-impact expansion deals.
The Senior Technical Consultant is responsible for the end-to-end technical delivery of IGA solutions, bridging business requirements and technical implementation to automate and secure identity lifecycles and access controls. Key duties include leading technical workstreams across design, implementation, integration, and testing phases of the project lifecycle.
The Senior Enterprise Relationship Manager will develop and maintain strong relationships with enterprise clients, acting as the main point of contact for their cybersecurity needs and proactively identifying opportunities to deliver value. This role involves collaborating with internal teams to ensure seamless solution implementation, providing ongoing support, monitoring accounts, and acting as an advocate for clients within the company.
Regional Director Operations & Revenue Development - Remote
Corporate Office – Newton, MA
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Full Time
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18 Weeks Ago
Corporate Office – Newton, MA
The Regional Director fosters brand equity, best-in-class operations, and net unit growth by consulting assigned hotels on revenue performance, guest satisfaction, and brand standard execution. This role involves developing strong owner/operator relationships, advocating for franchisees, and partnering with sales teams to drive booked business and sales leads through in-market activities.
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