Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Remote Support Jobs (9,679)
Job category = Support
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via multiple platforms and resolve complaints with empathy and professional problem-solving.
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
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Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support clients throughout their travel journey by handling bookings, changes, and inquiries via multiple communication platforms. Ensure high service quality by resolving complaints and providing accurate destination and policy information.
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support clients throughout their travel journey by managing bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support clients throughout their travel journey by handling bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.
Support Operations Agent - Tier 1
ComPsych Corporation
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Full Time
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1 Week Ago
ComPsych Corporation
Act as the first point of contact for external clients, handling inbound requests via portal, email, and phone. Responsibilities include triaging tickets in Zendesk, resolving routine issues using playbooks, and escalating technical problems to engineering.
Specialist, Customer Care Reporting
Navitus Health Solutions, LLC
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Full Time
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1 Week Ago
Navitus Health Solutions, LLC
The Specialist supports analytical operations for the Customer Care department by creating reports and performing analyses to drive business decisions. They are responsible for tracking call trends, forecasting staffing needs, and maintaining performance data.
Manage a high volume of client communications to resolve repayment challenges and maintain loan portfolio health. Support daily operational tasks including data entry, bank reconciliation, and coordination with third-party recovery vendors.
Trilingual Customer Service Representative Spanish - English - Portuguese (Remote)
Percepta
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Full Time
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1 Week Ago
Percepta
Answer incoming customer communications and conduct research to resolve issues. The role focuses on delivering exceptional customer experiences and preventing escalations through compassionate product consultation.
Trilingual Customer Service Representative Spanish - English - Portuguese (Remote)
TTEC
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Full Time
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1 Week Ago
TTEC
Answer incoming customer communications and conduct research to resolve issues. The role focuses on delivering exceptional customer experiences and preventing escalations through compassionate product consultation.
Remote Call Center Representative - Puerto Rico
Conduent Business Solutions of Puerto Rico, Inc.
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Full Time
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1 Week Ago
Conduent Business Solutions of Puerto Rico, Inc.
Manage a high volume of inbound calls to provide cardholders with information regarding payments and benefits. Process transactions via web-based applications while maintaining strict confidentiality and compliance with regulations.
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Provide advanced technical support and serve as an escalation point for complex hardware and software issues. Manage IT infrastructure, onboard new hires, and lead small to medium IT projects to improve operational efficiency.
Manage patient inquiries and schedule appointments using a blended communication approach including calls, chat, and email. Coordinate patient care by routing clinical inquiries to nurses and ensuring referrals remain within the hospital system.
Provide comprehensive paralegal support for contract management, including reviewing and redlining high-volume telecommunications agreements. Coordinate with stakeholders to manage legal document workflows and ensure compliance with company standards.
Provide professional and empathetic support to athletes, coaches, and families regarding order status, returns, and product issues. Navigate multiple systems like SAP and Gladly to resolve customer inquiries and document resolutions efficiently.
Remote Client Advisor (Training + Support System)
The Semler Agency
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Full Time
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1 Week Ago
The Semler Agency
The advisor will speak with individuals who have requested information to help them understand life insurance coverage options. They will operate within a structured training environment to help families secure coverage.
Provide dedicated operational and account support to executive clients, serving as the primary point of contact for strategic relationships. Responsibilities include resolving inquiries via phone and email, documenting interactions in Salesforce, and collaborating internally to ensure a high-touch client experience.
Senior Director, Escalated Provider Issue Resolution
Oscar Health
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Full Time
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1 Week Ago
Oscar Health
Lead a multi-disciplinary team to build and scale the operating model for escalated provider issue resolution and root-cause remediation. Partner across various operational departments to improve how provider issues are identified, routed, and prevented.
Senior Director, Escalated Provider Issue Resolution
Oscar Health
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Full Time
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1 Week Ago
Oscar Health
Lead a multi-disciplinary team to build and scale an operating model for escalated provider issue resolution and root-cause remediation. Partner across various operational departments to improve how provider issues are identified, routed, and prevented.
Oversee daily enterprise help desk operations, managing Tier 1 and Tier 2 support teams to ensure SLA adherence and service quality. Lead workforce scheduling, ticket quality assurance, and the production of performance reports for government stakeholders.
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Establish and maintain relationships with new and existing accounts to grow TELUS distribution and deepen partnerships. Develop and execute comprehensive account strategies to maximize engagement and achieve revenue targets.
Technical Support Representative - Columbus Indiana
ISOFUSION INC
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Full Time
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1 Week Ago
ISOFUSION INC
The role involves managing technical support issues full-cycle, including troubleshooting connectivity, email, and VoIP services for customers. Responsibilities also include managing service ticket queues and providing billing and invoicing support.
Lead the customer experience team and own the full customer journey from order to delivery. Develop and scale AI-powered tools and workflows to improve response times and operational efficiency.
The agent is responsible for resolving complex technical issues for Smart Building products and acting as a critical escalation point for high-touch clients. This includes collaborating with engineering and product teams to identify bugs and ensure timely resolution of support tickets.
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