Lead a global 24/7 support team to ensure the quality and timeliness of live esports data flows. Focus on people management, operational process improvement, and managing high-priority customer escalations.
Remote Support Jobs (9,130)
Job category = Support
Act as the voice of RiseGuide by responding to user queries via email, chat, and eventually phone calls. Improve support processes by updating macros and testing new tools to enhance service efficiency.
Manage the end-to-end onboarding lifecycle of new properties, from handover to go-live, ensuring alignment with operational standards. Act as the primary contact for landlords and coordinate property readiness tasks including photography and listing.
Customer Support Specialist - Digital Experience
Who Gives A Crap
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Full Time
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1 Week Ago
Who Gives A Crap
Design and optimize digital customer journeys by leveraging technology and automation to reduce friction. Collaborate cross-functionally to implement AI tooling and re-engineer processes within the tech stack to improve efficiency.
Provide after-hours revenue management support by handling pricing updates and urgent partner inquiries. Execute and validate user acceptance testing for new AI-powered tools and workflows to ensure business alignment.
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Act as the first point of contact for customers regarding IT and business application questions for Unit4 ERP. Investigate application defects, handle escalations, and collaborate with R&D to resolve complex technical issues.
Act as the final escalation point for complex technical issues and integration problems regarding the connection of medical practices to the telematics infrastructure. Provide hands-on remote support for doctors and collaborate with product development and external partners to find sustainable solutions.
Customer Support Representative (w/m/d) 30 Stunden/Woche ab dem 1.8.2026
Tomorrow GmbH
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Full Time
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1 Week Ago
Tomorrow GmbH
Handle customer inquiries via chat, email, and phone regarding account issues. Collaborate with other teams to provide technical feedback and help develop support processes.
Real Estate Call Center (Remote)
aqary investement and development
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Full Time
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1 Week Ago
aqary investement and development
Handle inbound and outbound calls to qualify real estate leads and categorize them based on urgency. Support the sales team by scheduling property viewings and maintaining accurate client data in the CRM.
Serve as the first point of contact for customers to resolve inquiries and complaints with a professional and caring approach. Maintain accurate documentation of interactions and stay current on product information through continuous learning.
Provide remote IT support for Spanish-speaking colleagues via call, chat, and web. Responsibilities include registering, prioritizing, and resolving incidents and service requests using ServiceNow.
Customer Support Manager*in (m/w/d) remote | 1.200,00€ monatlich
smartkündigen OHG
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Full Time
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1 Week Ago
smartkündigen OHG
The role involves handling customer emails via a ticket system and providing telephone support. Responsibilities also include maintaining existing customer records and managing customer files.
Provide technical support via chat and email to resolve complex platform configurations, integrations, and data issues for strategic clients. Collaborate with Product and Engineering teams to diagnose root causes and maintain the internal knowledge base.
The representative serves as the primary contact for client inquiries and manages the coordination of service arrangements and reservations. They are responsible for developing structured service plans and maintaining accurate internal records.
Handle inbound customer calls and electronic requests to provide system information and troubleshooting support. Perform basic alarm panel programming and code changes to ensure timely customer service.
The role involves meeting with clients virtually via Zoom to guide them through available benefit programs and onboarding processes. The advisor is responsible for answering client questions, maintaining digital records, and providing a professional client-first experience.
The role involves connecting with individuals interested in benefit programs to conduct virtual consultations and guide them through enrollment. Additionally, the specialist is responsible for recruiting, mentoring, and managing a high-performing remote team.
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The specialist will virtually meet with clients via Zoom to guide them through available benefit programs and answer their questions. They are also responsible for maintaining digital records and participating in professional development sessions.
The associate will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding. They are responsible for answering client questions, managing schedules, and maintaining digital records.
The representative will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding. They are responsible for answering client inquiries and maintaining digital documentation to support long-term relationships.
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC
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Full Time
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1 Week Ago
D&A CONSULTING SERVICE LLC
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and adhere to regulated communication guidelines.
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC
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Full Time
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1 Week Ago
D&A CONSULTING SERVICE LLC
Handle inbound and outbound calls to provide customer service and technical support for health insurance enrollment. Manage customer accounts, process application data entry, and handle online chat inquiries.
Customer Service Representative - Bilingual Spanish
STORAGEPRO INC
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Full Time
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1 Week Ago
STORAGEPRO INC
Assist current and potential customers by resolving concerns, processing payments, and maintaining account records. Meet call center metrics and sales goals for rentals while providing consistent customer service.
Provide high-quality customer support across multiple channels to handle enquiries, complaints, and transactions. Focus on data accuracy, compliance, and promoting services to drive customer satisfaction and revenue growth.
Practice Support – Social Media Collections and Relativity Analyst
Davis Wright Tremaine LLP
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Full Time
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1 Week Ago
Davis Wright Tremaine LLP
The Analyst provides technical eDiscovery and litigation support, focusing on the administration of the Relativity platform and the collection of social media and web content. They collaborate with legal teams to manage document review workflows, perform quality control, and implement technical solutions for data processing.
EverWell - Regional Support Team Lead AU - (Remote, Victoria)
EverCommerce
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Full Time
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1 Week Ago
EverCommerce
Lead and coach the ANZ support team to deliver world-class customer service and exceed key performance metrics. Manage day-to-day operations, handle complex customer escalations, and optimize the Help Centre for better self-service experiences.
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Responsible for configuring and maintaining VMS applications to support critical business functions like invoicing and reporting for MSP programs. The role involves providing Level 2 technical support, troubleshooting application issues, and implementing configuration changes to optimize effectiveness.
Lead the global strategy for technical support and customer education to accelerate time-to-value and reduce churn. Partner with Product and Engineering teams to translate customer insights into platform improvements and scalable onboarding programs.
Lead a global 24/7 technical support team, overseeing recruiting, coaching, and service delivery across multiple channels. Drive strategic initiatives to improve customer experience and manage high-level client escalations and critical incident communications.
Serve as the primary contact for clients to coordinate leisure travel arrangements including vacations, cruises, and resorts. Research travel options and maintain accurate documentation of reservations and customer interactions.
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