Remote Customer Support Representative Jobs (89)
Customer Support Representative
The Customer Support Representative answers customer inquiries, resolves service difficulties, and provides information on company policies. They are responsible for escalating complex issues to management while ensuring high-quality service for all customers.
B2B Customer Support Representative
The B2B Customer Support Representative manages incoming technical inquiries via phone, email, and chat while hosting live onboarding and training sessions for enterprise clients. They are responsible for troubleshooting platform issues, maintaining ticket queues, and collaborating with internal teams to ensure high resolution rates.
Customer Support Representative
Handle inbound First Notice of Loss calls while following carrier-specific scripts and compliance standards. Accurately document claim information and policy details in Salesforce in real time.
Bilingual Customer Support Representative (Remote)
Provide exceptional customer support across phone, email, and live chat to guests, hosts, and business partners. Resolve complex issues, manage operational incidents, and document all interactions within internal systems.
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Customer Support Representative
The Customer Support Representative manages high-volume customer inquiries via phone, email, and live chat while maintaining performance metrics. They also contribute to departmental reporting, strategic planning, and the optimization of helpdesk and telephony systems.
Customer Support Representative
Serve as the first point of contact for customer inquiries across phone, chat, email, and web forms, resolving straightforward questions with approved resources and accurately documenting interactions. Classify and route issues to Support Engineering when needed, monitor queues and response targets, protect customer information, and flag documentation gaps or recurring issues.
Customer Support Representative (India) 11 applicants
You will serve as the primary point of contact for users, responding to inquiries via email, chat, and social media with empathy. Additionally, you will manage ticket volume, identify recurring issues, and contribute to the internal knowledge base.
Customer Support Representative - E-commerce/DTC (Remote)
Provide exceptional customer support across multiple channels including email, chat, and social media. Assist customers with product selection, order tracking, and documentation of interactions within the CRM system.
Customer Support Representative
The role involves managing reactive support tickets and live chats while providing advanced technical troubleshooting for API and webhook integrations. You will also contribute to the R.E.G.O. framework by focusing on customer retention, engagement, and identifying commercial growth opportunities.
Customer Support Representative | Japanese | Remote
The representative will support clients with trading accounts, platforms, and day-to-day enquiries via email, phone, and internal channels. They will also troubleshoot technical issues, manage complaints, and assist with marketing translations and events.
Customer Support Representative (Tier I/II)
Provide high-quality technical support and ticket resolution while collaborating across teams to improve support efficiency and scalability. Manage documentation, knowledge base content, and process improvements to enhance customer satisfaction and self-service adoption.
Customer Support Representative (Argentina/ North Macedonia) 11 applicants
You will be responsible for responding to customer inquiries and resolving issues via email and live chat. Additionally, you will collaborate with other departments to escalate and resolve complex queries while maintaining high service standards.
German Speaking Customer Support Representative (Remote in Greece)
Provide professional customer support via phone, email, and chat to resolve inquiries and technical issues. Maintain accurate records in CRM systems while ensuring high customer satisfaction standards.
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Bilingual Customer Support Representative, BMO Insurance
The representative will engage with bank clients to provide information on group insurance products and guide them through digital application processes. They are also responsible for meeting performance metrics, maintaining accurate documentation, and ensuring a high standard of service quality.
Customer Support Representative
The Customer Support Representative will manage incoming support requests via multiple channels and coordinate with internal teams to resolve hardware and network issues. They are responsible for maintaining strong customer relationships and ensuring timely, long-term solutions for technical challenges.
Remote Customer Support Representative
The representative will serve as the primary point of contact for customers, resolving inquiries and providing product information across multiple channels. They are also responsible for processing orders, maintaining accurate records, and collaborating with internal teams to ensure customer satisfaction.
Customer Support Representative
The Customer Support Representative will provide product and service information while resolving customer challenges with accuracy and efficiency. Responsibilities include answering incoming requests, analyzing issues within the context of customs regulations, and documenting bug fixes.
Customer Support Representative
The Customer Support Representative will serve as a primary point of contact for customers, troubleshooting technical issues and navigating application questions. They will collaborate with Engineering and Product teams to investigate complex issues and ensure timely resolutions.
Customer Support Representative (Spanish Desk)
Support guests through calls, OTA platforms, email, chat, and WhatsApp with bookings, accommodation access, and reservation inquiries. Deliver a guest-first experience, document interactions, escalate critical cases, and collaborate with teammates to support the launch and growth of the service.
Customer Support Representative (English desk)
Resolve guest inquiries regarding bookings, access issues, and service-related questions across multiple communication channels. Maintain a hospitality-focused mindset while escalating critical cases such as refunds or legal threats.
Customer Support Representative (English)
The Customer Support Agent will handle incoming user inquiries via email while ensuring SLA targets are met. Responsibilities include investigating issues, managing billing and refund requests, and maintaining accurate documentation in internal systems.
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German Speaking Customer Support Representative (Remote in Greece)
Assist German-speaking customers via phone, email, and chat while diagnosing and resolving product or account inquiries. Maintain accurate records in CRM platforms and ensure high customer satisfaction through professional service.
Spanish-speaking Customer Support Representative | Remote, Portugal
Provide customer support for a global entertainment streaming platform by assisting with account management, billing, and technical troubleshooting. Ensure timely resolution of issues and escalate complex problems to the appropriate teams.
Remote Customer Support Representative
The Customer Support Representative will handle inbound inquiries via phone and email while maintaining accurate records in the CRM system. They are responsible for guiding clients through service options and escalating complex cases to the appropriate departments.
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Top Companies Hiring Remote Customer Support Representatives
What skills do remote Customer Support Representative jobs ask for?
We reviewed 32 job postings for remote Customer Support Representatives and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Customer support | 63% |
| Communication | 47% |
| Customer service | 38% |
| Problem solving | 38% |
| Problem-solving | 34% |
| Time management | 31% |
| Communication Skills | 31% |
| Attention to detail | 28% |
| Technical support | 25% |
| Empathy | 25% |