Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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You will act as an expert on company products to guide new students through their language training process. Additionally, you will proactively engage with learners via multiple channels to ensure they maximize their educational resources.
Lead, coach, and develop a geographically distributed Tier Two Specialist team while managing workload, escalation standards, and operational performance metrics. Oversee complex incidents and ensure effective communication and handoffs across various technical and operational departments.
The Associate Director will define the vision, strategy, and governance for patient support programs to ensure seamless therapy delivery for individualized cancer treatments. They will oversee vendor performance, affordability initiatives, and cross-functional integration to optimize the patient experience and access.
The VP of the Contact Center of Excellence is responsible for defining and executing enterprise-wide contact center strategy, transformation, and governance. This role leads cross-functional initiatives to optimize omnichannel customer experiences, operational efficiency, and technology integration across the organization.
The Healthcare Call Center Agent handles inbound and outbound calls to assist members and providers with inquiries, claims, and insurance verification. The role requires accurate documentation of interactions while maintaining strict compliance with HIPAA and healthcare regulations.
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The Digital Support Analyst provides technical support to InvestorLine clients by troubleshooting issues with websites, mobile apps, and digital services. They manage a portfolio of support cases, coordinate investigations, and ensure timely resolution while maintaining clear communication with stakeholders.
The Customer Service Representative provides exceptional service by facilitating vehicle releases from various locations and assisting internal and external customers. The role involves managing inquiries via phone, email, and chat while utilizing company resources to resolve customer needs.
The manager coordinates operational activities across teams to ensure efficient resource utilization and smooth daily execution. They also monitor performance metrics, drive process improvements, and ensure compliance with quality standards.
Provides level II support center service to Molina members and providers by resolving inquiries across multiple communication channels. Manages issues related to benefits, claims, and eligibility while ensuring high-quality service and accurate documentation.
The PSP Supervisor provides leadership, coaching, and operational oversight to ensure the high-quality delivery of patient support services. This role involves monitoring team performance metrics, supporting staff development, and collaborating with management to optimize operational efficiencies.
The Director of Customer Support will lead the front-line support organization, managing a team of professionals to ensure operational excellence and continuous improvement of the customer experience. This role involves defining global support strategies, implementing AI-enabled triage processes, and collaborating cross-functionally to resolve technical and data-related customer issues.
The agent will answer inbound calls from consumers regarding Medicare benefits and follow a script to gather qualifying information. They are responsible for accurately logging call details and performing warm transfers to licensed Medicare agents.
The Support Services Representative is responsible for organizing, distributing, and processing daily incoming mail and scanning paper checks for bank processing. They also monitor electronic mail queues and printer queues to ensure accurate document routing and mailing.
The representative handles inbound and outbound calls to resolve billing and payment inquiries while maintaining professional communication with patients. They are responsible for following client-specific protocols, managing payment arrangements, and ensuring compliance with healthcare and financial regulations.
The assistant screens high-volume calls, schedules patient appointments, and manages patient registration and medical records. They also provide customer service by relaying information and ensuring lab requisitions and diagnostic tests are properly processed.
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The specialist will respond to user inquiries via live chat and email while proactively identifying user needs and reporting product malfunctions. They are responsible for maintaining high customer satisfaction scores and ensuring timely resolutions for a diverse range of nonprofit clients.
The HR Customer Support Coordinator will manage day-to-day HR operations, including HRIS maintenance, payroll processing, and timekeeping. They will also ensure compliance with employment laws and provide operational support to the team while maintaining strict data confidentiality.
The Customer Service Representative will handle inbound inquiries regarding pricing, product availability, and technical support while managing order processing through CRM systems. They are responsible for maintaining high service standards, resolving customer issues, and identifying opportunities for up-selling and cross-selling.
The Software Support Specialist provides Tier 1 and 2 support for inbound software queries via portal, email, phone, and chat. They are also responsible for documenting issues, mentoring new team members, and identifying trends to improve client satisfaction.
The Software Support Specialist provides Tier 1 and 2 support for inbound software queries via portal, email, phone, and chat. They are also responsible for documenting issues, mentoring new team members, and identifying trends to improve client outcomes.
The SAIL Case Manager provides clinical case management and risk assessment for Sailors following suicide-related incidents to ensure safety and successful reintegration. They collaborate with command leadership and behavioral health providers to monitor progress and facilitate access to supportive resources.
The Intensive Support Coordinator assists individuals with intellectual and developmental disabilities in accessing and coordinating community support services. They are responsible for developing support plans, monitoring service delivery, and maintaining documentation to ensure compliance with state guidelines.
The Member Services Representative provides customer support via phone, email, and chat to resolve member concerns and inquiries. They are responsible for maintaining accurate records in the database and ensuring a positive, uplifting experience for all members.
The Clinical Support Specialist will manage patient care plans, process orders, and conduct phone triage for patients via telemedicine. They are responsible for educating patients on treatment procedures and maintaining communication with providers and staff.
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The Team Lead provides operational oversight and frontline leadership for a remote customer service team handling temporary housing claims. Responsibilities include managing call volumes, delegating tasks, coaching staff, and resolving escalated customer inquiries.
The Housing Support Specialist manages lease extensions and ongoing housing support for displaced policyholders to ensure housing continuity. They act as a primary point of contact between adjusters, landlords, and policyholders to resolve service issues and maintain accurate operational records.
The agent will serve as the primary point of contact for ecommerce and retail customers, handling inquiries via email, chat, phone, and social media. They are responsible for maintaining high service standards, meeting performance KPIs, and resolving customer issues efficiently.
The Customer Service Representative handles inbound calls and emails to resolve inquiries regarding plan administration, billing, and eligibility for members and brokers. They are responsible for documenting interactions in tracking systems while maintaining high quality and volume standards.
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