Manage business operations for assigned public safety customer contracts, focusing on forecasting, contract renewals, and service delivery. Act as the primary point of contact to ensure SLA compliance and maintain strong relationships with customers and subcontractors.
Remote Support Jobs (9,138)
Job category = Support
Sr Customer Support Manager/System Manager
Motorola Solutions
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Full Time
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3 Days Ago
Motorola Solutions
Manage business operations for assigned customer contracts to ensure satisfaction and SLA compliance for Public Safety customers. Responsibilities include forecasting, contract renewals, managing subcontractors, and coordinating service delivery transitions.
The Senior Manager of Enterprise Customer Experience Analysis
CVS Health
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Full Time
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3 Days Ago
CVS Health
Lead the analysis of customer experience signals using AI and ML to drive a customer-centric culture at CVS Health. Translate complex data into actionable insights for senior leadership and align CX priorities across cross-functional business units.
Customer Service Coordinator
Ryder Supply Chain Solutions
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Full Time
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3 Days Ago
Ryder Supply Chain Solutions
Manage day-to-day operations for eCommerce customers and serve as the primary point of contact in warehouses. Support the Customer Success Manager by resolving fulfillment inquiries and identifying performance gaps through root cause analysis.
Handle inbound patient calls to schedule appointments, coordinate refill requests, and perform outbound outreach. Document patient interactions and route messages accurately within the Electronic Medical Record system.
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Onboarding Specialist (Client Onboarding & Payment Operations)
Paystone
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Full Time
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3 Days Ago
Paystone
Manage the full onboarding lifecycle for high-volume merchant accounts, ensuring applications are processed accurately within 24-hour SLAs. Coordinate between internal sales teams and acquirer underwriters to facilitate timely account activation and transaction readiness.
Onboarding Specialist (Client Onboarding & Payment Operations) - Colombia
Paystone
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Full Time
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3 Days Ago
Paystone
Manage the full onboarding lifecycle for high-volume merchant accounts, ensuring applications are processed accurately within 24-hour SLAs. Coordinate between internal sales teams and acquirer underwriters to resolve discrepancies and activate accounts.
Deliver exceptional technical support to enterprise clients via chat and phone while managing complex troubleshooting scenarios. Actively contribute to a knowledge-first culture by creating KCS articles and leveraging AI tools to optimize workflows.
![CI&T is hiring for remote [Job-29725] Mid Level Support Analyst, Brasil](/assets/96be70cc-b65f-449c-9299-d619efa70efb.png){kind=small}
Provide mid-level technical support and analysis to ensure system stability. Assist users and resolve technical issues within the Brazilian region.
Marketing Manager; Customer Engagement (FT | Remote | 3 months+)
Brainstorm Creative Resources
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Full Time
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3 Days Ago
Brainstorm Creative Resources
Develop and execute data-driven, multi-channel marketing strategies to drive membership growth, retention, and event attendance. Lead content creation and performance analysis to enhance the customer journey across various digital touchpoints.
Help Desk Analyst (REMOTE)
Koniag Government Services, LLC
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Full Time
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3 Days Ago
Koniag Government Services, LLC
Provide technical support for Windows operating systems and Microsoft Office 365 to resolve user incidents and requests. Track and resolve IT issues using Remedy Helix ITSM while ensuring adherence to established SLAs.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email. Document all interactions in a tracking system and escalate complex issues to management when necessary.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email. Document all interactions in a tracking system and provide accurate solutions to customers and providers.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email. Document all interactions in the tracking system and escalate complex issues to management when necessary.
Handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email. Document all interactions in the tracking system and provide accurate solutions to customers and providers.
IT Support Technician (East Coast Hours)
Tyson & Mendes LLP
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Full Time
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3 Days Ago
Tyson & Mendes LLP
Provide remote technical support to employees nationwide, troubleshooting hardware, software, and network issues. Administer end-user workstations and manage network devices, security, and documentation within ZenDesk.
Provide real-time technical support to clinicians regarding patient scanning, case preparation, and design modifications. Act as a liaison between doctors and lab teams to ensure optimal aesthetic and functional patient outcomes.
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Investigate, triage, and resolve technical issues across the SaaS platform and desktop applications using logs and internal tools. Document product bugs for Engineering and contribute to internal and external knowledge base articles.
Respond to inbound calls to help existing customers manage insurance policy changes and answer coverage questions. Work to retain policyholders by finding solutions for those at risk of cancellation.
The analyst will support the design and build of a centralized call center initiative. They will be responsible for owning outcomes and collaborating with stakeholders to implement CRM and Cadence solutions.
Remote Bilingual Travel Customer Service Representative
International SOS
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Full Time
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3 Days Ago
International SOS
Provide professional travel and lifestyle support to high-value customers via phone, email, and chat. Manage complex travel itineraries, including booking flights, hotels, and car rentals using GDS systems.
Remote Bilingual Travel Customer Service Representative
International SOS
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Full Time
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3 Days Ago
International SOS
Provide professional travel and lifestyle support to high-value customers via phone, email, and chat. Manage complex travel itineraries, including booking flights, hotels, and car rentals using GDS systems.
Intermediate Customer Care Representative - Claims
Transamerica
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Full Time
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3 Days Ago
Transamerica
Serve as the primary point of contact for customers regarding retirement, life, and annuity investment products. Responsibilities include researching information across multiple systems, documenting inquiries, and collaborating with cross-functional teams to resolve issues.
Moncton Work From Home - Customer Service Government Representative
NQX
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Full Time
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3 Days Ago
NQX
Provide telephone assistance to citizens on behalf of a government entity to answer informational needs. Responsibilities include assisting with document renewals, scheduling appointments, and directing callers to appropriate services.
Saint John Work From Home - Customer Service Government Representative
NQX
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Full Time
·
3 Days Ago
NQX
Provide telephone assistance to citizens on behalf of a government entity to answer informational needs. Responsibilities include assisting with document renewals, scheduling appointments, and directing callers to appropriate services.
Guide customers through technical challenges and provide clear, effective solutions to product issues. Maintain accurate customer records and identify opportunities to introduce enhanced services to users.
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The role involves configuring, troubleshooting, and optimizing RIS systems to enhance operational performance and patient care. Responsibilities include managing system updates, executing SQL queries for data integrity, and collaborating with development teams to resolve software bugs.
Provide real-time client support via live chat, email, and Zoom to assist users with software tools and processes. Act as a liaison between clients and the technical support team by investigating bugs and advocating for user needs.
Work Study AZ Institutional Repository Support
A T Still University of Health Sciences
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Full Time
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3 Days Ago
A T Still University of Health Sciences
Maintain and submit digital scholarly objects into the ATSU institutional repository. This includes compiling faculty research lists, communicating with authors for submissions, and managing metadata.
Equipment Support Specialist
TAKKION Ops Management LLC
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Full Time
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3 Days Ago
TAKKION Ops Management LLC
The specialist provides administrative and operational support to the Equipment Management Department by maintaining accurate vehicle records and processing assignments. They are responsible for data entry, reporting, and coordinating documentation for drivers and internal customers.
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Support Jobs by Country
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58
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56
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