Respond to customer inquiries via email to resolve routine and complex issues while collaborating with technical teams for escalation. Handle account inquiries, process payments, and act as a liaison between customers and other departments.
Remote Support Jobs (9,145)
Job category = Support
The associate will serve as the primary contact for customers, handling inquiries via email, chat, and phone regarding orders and products. They are responsible for resolving issues, maintaining CRM records, and collaborating with internal teams to improve the shopping experience.
Customer Care Professional - DCF - Bilingual
LIGHTHOUSE WORKS INC
·
Full Time
·
1 Week Ago
LIGHTHOUSE WORKS INC
Assist callers with SNAP and Medicaid inquiries, including application guidance and case status updates. Navigate multiple systems to document interactions and meet performance metrics for call handling and customer satisfaction.
Lead and oversee a nationwide Homeland Security contract focusing on HSI Worksite Enforcement and Form I-9 audit support. Act as the primary liaison with the Government COR while managing contractor personnel, quality assurance, and operational compliance.
The CSR manages the full lifecycle of inbound charter inquiries from initial quotation to booking and revenue conversion. They serve as the primary point of contact for customers while collaborating with operations to align service availability.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The role involves configuring, maintaining, and supporting technology software products to meet business requirements for stakeholders. Key duties include resolving application issues, executing test plans, and collaborating with vendors and IT groups to improve operations.
Support the TruCard Product and Pharmacy team by resolving member concerns and managing prior authorizations and appeals. Assist the clinical team with case reviews and outbound calls to members and providers.
Customer Care Agent for Disney+ – Danish Speaker (Remote i Grækenland)
Jobs By Nordics
·
Full Time
·
1 Week Ago
Jobs By Nordics
Act as the primary contact for Disney+ customers, providing support via phone, chat, and email. Handle account issues, billing, technical streaming errors, and content inquiries throughout the entire customer journey.
Call Center Unit Lead - Remote US
Gainwell Technologies LLC
·
Full Time
·
1 Week Ago
Gainwell Technologies LLC
Provide advanced customer support and operational leadership by handling escalated calls and complex inquiries. Mentor team members and assist management with workflow, documentation, and service level expectations.
Guide new T4 and T5 tier customers through the full onboarding process from kickoff to go-live. Conduct product walkthroughs and training sessions to drive early adoption and long-term success.
Senior Technical Support Manager - Alta
Motorola Solutions
·
Full Time
·
1 Week Ago
Motorola Solutions
Lead the technical support organization for Alta North America, serving as the strategic bridge between customers and Product/Engineering teams. Oversee support health metrics, scale operational workflows, and foster a people-first culture to improve service delivery.
Contract Customer Care Representative
Prescryptive Health, Inc.
·
Full Time
·
1 Week Ago
Prescryptive Health, Inc.
Provide prompt and empathetic customer support via phone, email, and Salesforce to help members navigate healthcare solutions. Collaborate with product and operations teams to identify trends and refine internal customer care processes.
Retirement Plan Onboarding Specialist
Compass Retirement Consulting Group/Compass 360, LLC
·
Full Time
·
1 Week Ago
Compass Retirement Consulting Group/Compass 360, LLC
The specialist manages the installation and transfer of retirement plans for new clients while ensuring compliance with IRS and DOL regulations. This involves coordinating with financial advisors, recordkeepers, and internal teams to collect data and complete onboarding documentation.
Provide high-quality technical support and customer service to resolve technology problems and requests within established service level agreements. Manage end-user devices, administer the ServiceNow ITSM system, and perform first-line troubleshooting for hardware and software issues.
Handle inbound calls to assist members with health insurance benefits, claims, and eligibility while navigating the healthcare system. Act as a member champion to resolve issues internally across departments and externally with providers and brokers.
Handle inbound customer service calls to provide professional responses to inquiries and ensure an exceptional customer experience. Maintain customer records and resolve product or service issues by selecting appropriate actions for immediate resolution.
Lead the strategy, design, and execution of Patient Support Programs to enable patient access to therapies while ensuring compliance. Manage vendor relationships, budgets, and performance metrics through data analytics and cross-functional collaboration.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Provide exceptional client support and resolution for banking inquiries and online banking tools within a call center environment. Act as a critical line of defense by identifying and preventing fraud while adhering to bank policies and regulations.
Remote Customer Support Associate
Traveling with Mchaila
·
Full Time
·
1 Week Ago
Traveling with Mchaila
The associate will respond to client inquiries, coordinate requests, and maintain accurate records within internal systems. They are responsible for ensuring smooth communication and following up on service details to maintain organized support processes.
Software Support Specialist
Track (a TravelNet Solutions company)
·
Full Time
·
1 Week Ago
Track (a TravelNet Solutions company)
Act as the first point of contact for customer inquiries via phone, email, and chat to resolve product and account issues. Manage support tickets from intake to resolution and escalate complex technical issues to Tier II support.
Provide bilingual support to customers and restaurant owners via inbound and outbound calls and CRM tickets. Handle account management, menu updates, and order inquiries while documenting correspondence accurately.
Serve as the primary point of contact for technical incidents in public safety and critical infrastructure environments. Manage the full incident lifecycle from triage and documentation to resolution and escalation while contributing to the knowledge base.
Manage end-to-end order processes and customer inquiries while handling project-specific pricing strategies to ensure profitability. Collaborate with internal stakeholders and external partners to ensure accurate and timely order processing aligned with financial targets.
Manage the customer support inbox by triaging tickets and communicating resolutions in plain language. Investigate technical bugs end-to-end, reproducing issues and coordinating with engineering for code fixes.
The specialist manages incoming orders for medical equipment and coordinates between patients, physicians, and insurance providers. They are responsible for verifying medical necessity, eligibility, and accurately entering patient data into the system.
Provide front-line technical support for clinical applications, hardware, and software for clinicians and administrative staff. Manage support requests via phone and ticketing systems while identifying operational inefficiencies and documenting root cause analysis.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The Registered Dietitian provides clinical support for parenteral and enteral nutrition patients, including assessments and care plan implementation. They also collaborate with sales and pharmacy teams to promote and manage the home nutrition support program within their territory.
Provide exceptional client support and resolve banking inquiries via a call center environment. Act as a critical line of defense by identifying and preventing fraud while assisting with online banking and bill payment tools.
Provide exceptional client support and resolve banking inquiries across multiple channels for various bank brands. Act as a critical line of defense by identifying fraud and ensuring compliance with BSA and OFAC regulations.
Provide exceptional client service and support for online banking and bill payment within a call center environment. Act as a critical line of defense by identifying fraud and ensuring compliance with banking regulations.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Support Jobs by Country
Remote Support Jobs in United States
5310
Remote Support Jobs in Canada
333
Remote Support Jobs in United Kingdom
318
Remote Support Jobs in Philippines
250
Remote Support Jobs in Mexico
212
Remote Support Jobs in Germany
196
Remote Support Jobs in Australia
196
Remote Support Jobs in India
166
Remote Support Jobs in Spain
125
Remote Support Jobs in France
124
Remote Support Jobs in Brazil
122
Remote Support Jobs in Colombia
107
Remote Support Jobs in Jamaica
99
Remote Support Jobs in Argentina
96
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Antigua and Barbuda
70
Remote Support Jobs in Poland
66
Remote Support Jobs in Portugal
66
Remote Support Jobs in Bahamas
62
Remote Support Jobs in Costa Rica
58
Remote Support Jobs in Italy
56
Remote Support Jobs in Netherlands
54
