Operations Associate

Call Center Representative / Outbound Appointment Setter

Customer Service Representative - ASG

Provide exceptional service to automotive customers by addressing concerns regarding warranty coverage, repairs, and vehicle features. Maintain a calm demeanor while resolving complaints and enhancing the overall customer experience.

IT Support Specialist (Tier 1) - LATAM

The IT Support Specialist will serve as the primary point of contact for technical support requests, managing hardware deployment and software troubleshooting for internal employees. They will also oversee device onboarding and offboarding processes while monitoring automated system alerts to ensure timely resolution.

Technical Support Representative (NB)

The Technical Support Representative will field inbound calls to resolve technical issues related to internet, phone, and cable services. They will guide customers through troubleshooting steps or coordinate technician dispatches while maintaining high standards for customer satisfaction.

Client Services Specialist – Contact Center (Afternoon Shift)

The specialist will handle inbound client inquiries via phone, email, and chat to provide personalized travel solutions and itinerary management. They will collaborate with internal teams to ensure accurate travel arrangements while maintaining high standards of client satisfaction.

Substitute Safety Support Specialist

The Substitute Safety Support Specialist reviews Beacon active planning alerts and escalates them to school officials to protect student mental health and safety. The role also involves contributing to team projects, training resources, and providing technical support as needed.

Customer Experience Executive - Dallas / Fort Worth, TX

The Customer Experience Executive acts as a primary liaison for key accounts, managing the end-to-end customer experience and operational support for the product portfolio. They collaborate cross-functionally to identify service improvements, resolve operational issues, and drive account growth through strategic engagement.

Customer Support Specialist (On-Site)

The Customer Support Specialist provides front-line support by handling inbound calls, texts, and tickets regarding Neumo Payments products. They are responsible for resolving payment issues, managing support cases, and maintaining accurate client data while ensuring high levels of customer satisfaction.

Product Support Specialist

The Product Support Specialist will handle inbound customer inquiries across the full Dutchie platform, including POS, ecommerce, and hardware troubleshooting. They will also utilize AI-assisted tools to resolve complex technical issues and maintain accurate documentation for all interactions.

Healthcare Customer Service Associate - Connecticut

The associate will assist customers with health plans and coverage by addressing inquiries and troubleshooting issues. They are responsible for maintaining high customer satisfaction through various communication channels including voice, chat, and email.

Customer Service Representative - Part time

The Customer Service Representative handles inbound calls, emails, and chats to assist members with benefits, eligibility, claims, and retirement account inquiries. They are responsible for researching complaints, maintaining accurate documentation, and ensuring compliance with privacy and HIPAA regulations.

Field Service Technical Support

The Field Service Technical Support provides technical guidance to customers throughout the pre-sales and post-sales process to ensure design and manufacturing goals are met. They also coordinate product integration efforts and develop technical documentation to support customer requirements and project plans.

Field Service Technical Support

Provide technical guidance and support to customers throughout the pre-sales and post-sales phases to ensure successful product design and assembly. Coordinate integration efforts between suppliers and customers while developing project plans and technical documentation.

Partner Support Team Lead

The Partner Support Team Lead will manage and develop the support team while providing hands-on assistance for complex payroll, tax, and technical issues. They will drive cross-functional resolution by collaborating with Engineering, Product, and Risk teams to ensure high-quality partner experiences.

Patient Intake and Customer Service Specialist

The specialist manages the patient journey by conducting intakes, verifying insurance coverage, and coordinating prior authorizations. They also provide ongoing support for recurring medical supply orders and address patient inquiries regarding shipping, payments, and documentation.

HR Support Associate

The HR Support Associate provides administrative support to the HR team, including managing employee data, onboarding, and offboarding processes. They are responsible for maintaining accurate records, updating HR systems, and assisting with pre-payroll administrative tasks.

Senior Manager, Support

The Senior Manager will lead a team of up to 15 Support Engineers while driving operational excellence and the adoption of AI-powered support tools. They will also manage complex customer escalations and collaborate cross-functionally to advocate for customer needs.

Senior Manager, Support

The Senior Manager will lead a team of up to 15 Support Engineers while driving operational excellence and the adoption of AI-powered support tools. They will also manage complex customer escalations and collaborate cross-functionally to advocate for customer needs.

Customer Service Representative

The representative will serve as the first point of contact for customers experiencing property damage, handling inbound emergency calls with empathy and professionalism. They are responsible for collecting incident details, accurately entering data into CRM/ERP systems, and performing warm transfers to internal teams.

Investor Relations Administrative Support

The role involves providing dedicated administrative and operational support to the investor relations team by managing calendars, meetings, and follow-ups. You will also be responsible for maintaining accurate CRM records and ensuring data hygiene for investor interactions.

Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Limousin / Dordogne / Lot-et-Garonne)

You will act as a primary point of contact for clients, providing expert support on the Pennylane platform and resolving accounting-related inquiries. Additionally, you will assist clients with data migration and contribute to the creation of help documentation to improve user autonomy.

Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Toulouse)

You will act as a primary point of contact for clients, providing expert support on the Pennylane platform and resolving technical or accounting issues. Additionally, you will assist clients with data migration and contribute to the creation of help documentation to improve user autonomy.

Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Pays Basque & Béarn)

You will act as a primary point of contact for clients, providing expert support on the Pennylane platform and resolving technical or accounting issues. Additionally, you will assist clients with data migration and contribute to the creation of help documentation to improve user autonomy.

Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Charente / Charente-Maritime / Deux-Sèvres)

You will act as a primary point of contact for clients, providing expert support on the platform and resolving technical or accounting issues. Additionally, you will assist clients with data migration and contribute to the creation of help documentation to improve user autonomy.

Contact Center Director

The Contact Center Director provides executive-level oversight of all contact center operations, including performance governance, technology strategy, and vendor management across multiple markets. This role is responsible for driving cross-market transformation, managing key performance indicators, and leading a team of managers to ensure operational excellence.

Peer Support Specialist

The Peer Support Specialist provides care coordination and support to individuals with behavioral health or intellectual disabilities transitioning from incarceration back into the community. They educate members on navigating social and justice systems while facilitating linkages to housing, employment, and treatment services.

Licensed Mental Health Professional (Emotional Support Animal Assessor)

Conduct virtual consultations to assess clients' needs for emotional support animals and provide clinical documentation. Exercise independent clinical judgment to issue or decline ESA letters while maintaining professional standards.

Physician - Emotional Support Animal Assessor (Colorado)

Conduct virtual consultations to assess clients' needs for emotional support animals and provide appropriate documentation. Maintain clear clinical records and collaborate with the support team to ensure timely and professional client care.

Operations Support Specialist

The Operations Support Specialist provides administrative and operational coordination to support clinical services, including documentation, process tracking, and audit assistance. The role also involves managing technology-related support requests and facilitating communication across departments to improve operational efficiency.