Provide high-quality support to users via email regarding app functionality, subscriptions, and connected devices. Troubleshoot complex technical issues and collaborate with internal teams to improve product workflows.
Remote Support Jobs (9,130)
Job category = Support
Handle inbound and outbound calls to assist customers with insurance policies, billing, and mortgage verifications. Research customer inquiries and coordinate with underwriters to ensure service levels are met.
Assist customers and dealers in submitting motor insurance claims via phone or the internal system. Evaluate claim details against terms and conditions to determine whether to accept or reject the claim.
Coordinate nightly Oracle POS and pin pad deployments across retail stores, ensuring a minimum of four successful installations per evening. Act as the primary liaison between technical teams, vendors, and store associates to validate system functionality and resolve issues.
Dean of Student Support
Innovative Network of Knowledge
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Full Time
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4 Weeks Ago
Innovative Network of Knowledge
Lead and manage the Educational Concierge team to ensure a consistent and exceptional student onboarding and success experience. Oversee daily attendance tracking, state compliance, and the development of school-wide communication and engagement systems.
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Partner with business stakeholders to gather requirements and translate them into scalable Workday solutions for AMS clients. Maintain system stability, optimize performance, and manage biannual Workday releases and feature adoption.
Online - Trip Planning Support Advisor- Entry Level
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
Assist clients with organizing trip details, researching destinations, and preparing itinerary documentation. Maintain accurate client records and provide general administrative support throughout the planning process.
Online - Itinerary Support Representative - No Experience Needed
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
The role involves coordinating itinerary details, scheduling, and documentation while maintaining professional communication with clients. It focuses on ensuring accuracy in itinerary components and responding to client inquiries in a timely manner.
Fully Remote | Travel Customer Support | Entry Level 12 APPLICANTS
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
Assist clients with vacation research, reservations coordination, and general travel inquiries. Provide booking support for flights, hotels, and cruises while maintaining accurate client records.
Hospitality Customer Service – Hotel Reservations (Remote)
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
Assist clients with selecting, booking, and managing hotel reservations while providing accurate pricing and amenity information. Maintain detailed records of client interactions and collaborate with the team to ensure a seamless travel experience.
Remote - Itinerary Support Coordinator - We Will Train You
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
The coordinator manages itinerary scheduling, documentation, and timelines while maintaining professional communication with clients. They ensure all itinerary components are accurately recorded and follow established quality workflows.
Online Reservations & Guest Support Specialist – Entry Level
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
The specialist manages reservation requests, scheduling updates, and guest inquiries via various communication platforms. They are responsible for maintaining accurate records and ensuring a positive guest experience through professional coordination.
Remote | Itinerary Support Coordinator | No Experience Needed
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
The coordinator manages itinerary scheduling, documentation, and timelines for clients. They are responsible for professional client communication and ensuring all itinerary components are accurately recorded.
Remote - Trip Planning Support Advisor
Careers In Travel | Destination Planners
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Full Time
·
4 Weeks Ago
Careers In Travel | Destination Planners
The role involves assisting clients with organizing trip details, researching destinations, and preparing travel itineraries. It also includes maintaining accurate client records and providing general administrative support throughout the planning process.
Remote | Reservations & Guest Support Specialist
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
The specialist manages reservation requests, scheduling updates, and guest inquiries across various communication platforms. They are responsible for maintaining accurate records and ensuring a smooth, professional guest experience.
Remote | Travel Support | Cruise Packages
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
Connect with potential clients to gather travel details and schedule consultations for cruise specialists. Maintain accurate records of leads and coordinate smooth client handoffs to the travel team.
Reservations & Guest Support Specialist – Remote
Careers In Travel | Destination Planners
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Full Time
·
4 Weeks Ago
Careers In Travel | Destination Planners
The specialist manages reservation requests, scheduling updates, and guest inquiries across various communication platforms. They are responsible for maintaining accurate records and ensuring a smooth, professional guest experience.
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Work From Home | Customer Service | Vacation Planner
Careers In Travel | Destination Planners
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Full Time
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4 Weeks Ago
Careers In Travel | Destination Planners
Assist clients with personalized travel planning, including destination selection, accommodations, and transportation. Coordinate all booking arrangements and maintain ongoing communication with clients to ensure a high-quality vacation experience.
Provide support to Customer Service and Sales teams through order entry, ERP data maintenance, and general clerical tasks. Coordinate with warehouse personnel and account managers to handle shipping, inventory updates, and client inquiries.
Lead and guide the Operations Support team to ensure smooth daily operations and efficient workflow management. Serve as a bridge between coordinators and supervisors by providing training, mentorship, and resolving complex operational issues.
Teamlead technischer Customer Support (w/m/d)
Memberspot GmbH
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Full Time
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4 Weeks Ago
Memberspot GmbH
Lead and scale the technical customer support team with an AI-first approach. Take end-to-end responsibility for support within a modern PLG and partner model to improve customer experiences.
The role involves addressing customer queries, managing onboarding, and handling account processing including ISA transfers. The specialist will collaborate with development and operations teams to resolve technical issues and manage communication channels.
IT Support & Operations Specialist (m/w/d)
Athereon GRC GmbH
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Full Time
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4 Weeks Ago
Athereon GRC GmbH
Act as the first point of contact for customers regarding the Athereon GRC platform, handling support tickets and bug reports. Configure customer instances and support the technical deployment of new clients while documenting internal processes.
Analyze and resolve technical customer inquiries for Lexolution and Winsolvenz products while maintaining the bug/CR database. Provide technical guidance to the 1st level support team and assist customers with system configurations.
Conduct IT current-state assessments and healthcare benchmarking to provide data-driven insights for strategic decision-making. Develop data models, ROI frameworks, and client-facing presentations to support US-based healthcare client engagements.
Handle and resolve customer complaints to ensure a positive user experience. Investigate issues, identify trending problems, and report bugs to the technical team.
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Provide professional customer support via email and chat for a FinTech service in Japanese. Handle client inquiries, troubleshoot trading platform issues, and perform administrative tasks like customer registration.
Ensure production systems are available and operating according to service level agreements while driving incident and outage resolution. Establish disaster recovery procedures and maintain data retention practices to safeguard critical operations.
Ensure production systems are available according to SLAs and drive the resolution of incidents and outages. Establish disaster recovery procedures and maintain organizational data retention practices.
Ensure production systems are available according to service level agreements and drive the resolution of incidents and outages. Establish disaster recovery procedures and maintain data retention practices to safeguard critical operations.
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