Customer Strategy Director, Ecosystem Programs

Customer Technical Support Agent – Freelance 11 applicants

You will act as the primary point of contact for resolving technical issues related to the company's SaaS solution for restaurant clients. Responsibilities include diagnosing hardware and network incidents, documenting resolutions, and collaborating with internal teams to improve product stability.

Admissions Support Representative

The Admissions Support Representative provides remote support for student recruitment and enrollment by conducting virtual interviews and managing prospective student activities. They are responsible for maintaining accurate records in the CRM, adhering to federal financial aid policies, and partnering with campus teams to meet enrollment goals.

Senior Support Analyst-Payment Clarity

The Senior Support Analyst monitors, analyzes, and resolves technical issues while serving as a liaison between data operations, development, and infrastructure teams. They are responsible for documenting production support processes, managing incident tickets, and providing status reports to business stakeholders.

Senior Support Analyst-CCV/PPM

The Senior Support Analyst monitors, analyzes, and resolves technical issues while serving as a liaison between operations, engineering, and management teams. They are responsible for documenting production processes, coordinating incident resolution, and providing status reports to business stakeholders.

V105C Florida Litigation Support Assistant 12 applicants

The Litigation Support Assistant will prepare, organize, and file legal documents while providing administrative support to attorneys. They will also manage client communications, monitor case tasks, and assist with electronic court filings.

Customer Service Rep - Work From Home - No Experience Required

You will connect with clients virtually to explain benefit programs and provide ongoing support. Responsibilities include maintaining digital documentation and building professional relationships through phone and virtual appointments.

Help Desk Tier 2 Support

The Tier 2 Support Specialist provides intermediate technical support by diagnosing and resolving hardware, software, and connectivity issues escalated from Tier 1. They are responsible for documenting all actions in the service-management system and escalating complex issues to Tier 3 while maintaining communication with users.

Bilingual Customer Service Representative (Federal)

The Bilingual Customer Service Representative will provide support to providers and members by effectively resolving inquiries in a professional manner. The role involves maintaining high service standards while contributing positively to a team environment within a federal contact center.

Remote Benefits Customer Service Representative

The representative will answer incoming calls to assist participants with retirement and pension benefit inquiries. They are responsible for updating participant records, documenting interactions, and resolving issues while adhering to quality and productivity standards.

Remote Bilingual Customer Care Associate

The associate will provide customer support by resolving inbound inquiries via phone, email, and chat while maintaining accurate documentation. They are responsible for navigating computer systems to track interactions and effectively promoting company products and services.

Customer Support - Privacy Consultant

You will serve as the primary point of contact for users, diagnosing technical issues and providing expert privacy support. Additionally, you will drive product adoption, manage account plans, and collaborate with the product team to improve the user experience.

Remote Benefits Customer Service Representative

The representative will assist participants with retirement and pension benefit inquiries, process requests, and update account records. They are responsible for documenting all interactions accurately and navigating multiple systems to resolve participant issues.

Customer Service Representative

Assist clients with retirement-plan and benefit-payment inquiries, including distributions, rollovers, and loan withdrawals. Manage payment processing, check reconciliation, and various financial inquiries while maintaining accurate client records.

Social Services Foster Care Support Worker

The support worker will develop and maintain foster parent training plans while ensuring the physical, emotional, and social wellbeing of children in care. They are also responsible for facilitating family relationships and coordinating necessary psychiatric, psychological, or academic assessments.

Sr. Manager, Client Experience Support

The Sr. Manager will lead the L1 support team, overseeing ticket triage, SLA adherence, and operational workflows to ensure efficient client issue resolution. They will also drive process improvements, manage user provisioning, and coordinate cross-functionally with engineering and product teams.

Seasonal Customer Care Associate - Remote (Multiple Shifts Available)

Manage high-volume customer inquiries across email, social media, and live chat while maintaining accurate records in the CRM. Collaborate with internal teams to resolve order, shipping, and product-related issues while upholding the brand's voice.

Remote Seasonal Customer Service Representative SC

The representative will handle inbound and outbound calls to address customer inquiries regarding dental benefits and eligibility. They are responsible for documenting encounters in the tracking system and forwarding complex issues for priority resolution.

Remote Seasonal Customer Service Representative OK

The representative will handle inbound and outbound calls to address customer inquiries regarding dental benefits and claims. They are responsible for documenting encounters in the tracking system and maintaining professional communication standards.

Remote Seasonal Customer Service Representative TN

The representative will handle inbound and outbound calls to address customer inquiries regarding benefits and claims. They are responsible for documenting encounters in the tracking system and forwarding complex issues for priority resolution.

Associate Application Support Consultant (with Swedish)

You will serve as the primary point of contact for customers, resolving support cases and investigating application defects. Additionally, you will collaborate with R&D teams, handle escalations, and mentor less experienced team members.

Customer Service Rep

The Customer Service Representative supports the sales team by managing order entry, revisions, and confirmations while ensuring accurate processing for key accounts. They also resolve customer inquiries, track shipments, and maintain internal databases to facilitate efficient service delivery.

Customer Service Rep

The Customer Service Representative supports the sales team by managing order entry, revisions, and confirmations while facilitating the order process for key accounts. They also resolve customer inquiries, track shipments, and maintain accurate records within internal systems.

Helpdesk Senior Associate - Potuguese

Provide L1 technical support for hardware and MS Office packages while managing in-house application issues. Document all customer incidents and apply diagnostic techniques to identify and resolve technical problems.

Remote Customer Support Specialist 11 applicants

The Customer Support Specialist serves as the primary point of contact for members, conducting legal intake interviews and facilitating referrals to provider law firms. They are responsible for managing case documentation, monitoring case progress, and ensuring timely communication between members and legal professionals.

Customer Care Rep

The Customer Care Representative manages the end-to-end order process, including intake, invoicing, and status updates while collaborating with cross-functional teams. They serve as a primary point of contact for customers to resolve challenges, monitor service levels, and implement process improvements.

Paralegal Immigration Support

The paralegal will prepare and review USCIS forms while maintaining accurate case documentation and monitoring progress. They will also provide administrative support and ensure all filings comply with official submission requirements.

Customer Experience Streategy Manager

You will design and lead Voice of Customer programs to deliver actionable insights and improve the end-to-end customer experience. Additionally, you will facilitate cross-functional collaboration to drive systemic improvements and integrate AI-driven intelligence into customer listening strategies.

Court Support Lead

The Court Support Lead is responsible for managing day-to-day operations, including scheduling, training, and providing feedback to direct reports. They also collaborate with other departments to optimize workflows and ensure performance metrics are met.

Customer Support Specialist

You will serve as a frontline point of contact for dealership customers, providing responsive support via email, phone, and Slack. Additionally, you will investigate technical issues, manage a shared queue of requests, and translate customer feedback into actionable feature requests for the engineering team.