Provide high-quality customer support in Korean via chat, email, and ticketing systems to resolve gameplay, account, and payment issues. Collaborate with cross-functional teams to escalate critical bugs and contribute to the creation of Korean-language support documentation.
Remote Support Jobs (9,138)
Job category = Support
Field Support Specialist
The Glass Guru Enterprises, Inc.
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Full Time
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4 Weeks Ago
The Glass Guru Enterprises, Inc.
Provide technical field support to franchisees regarding measuring, pricing, and installation of glass, shower, and window products. Create technical resources and troubleshoot operational issues to reduce errors and inefficiencies across the franchise network.
Deliver exceptional customer support across chat, email, and phone channels to resolve inquiries and issues. Maintain high customer satisfaction standards and collaborate with internal teams to handle complex cases.
Customer Service Representative 13 APPLICANTS
Moore Haven Yacht Club
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Full Time
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4 Weeks Ago
Moore Haven Yacht Club
The representative will handle customer inquiries via phone, email, and chat while resolving complaints professionally. They are also responsible for maintaining customer records and collaborating with the team to improve service delivery.
Technical Support Specialist | Based in South-East Asia
Hostinger
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Full Time
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4 Weeks Ago
Hostinger
Provide expert technical support via live chat and tickets to resolve Hostinger product challenges for customers of all expertise levels. Contribute to the improvement of the Kodee AI Assistant and other initiatives to enhance the overall customer experience.
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Provide expert technical support for Hostinger products via live chat and tickets, simplifying complex issues for customers. Contribute to the improvement of the Kodee AI Assistant and overall customer experience initiatives.
Engage with customers via phone, email, and chat to resolve inquiries and provide accurate product information. Document interactions and collaborate with team members to improve overall service quality.
Représentant du service à la clientèle / Customer Service Representative
Trustii
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Full Time
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4 Weeks Ago
Trustii
Act as the primary point of contact for clients to resolve technical issues and enhance their platform experience. Gather client feedback and report bugs to drive continuous product improvement and service efficiency.
Act as the first point of contact for customer incidents and service requests, ensuring timely resolution or escalation according to SLAs. Provide technical guidance on Litmus Edge configurations and contribute to the company's knowledge base.
Remote Customer Support Specialist
Journey with Haylee
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Full Time
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4 Weeks Ago
Journey with Haylee
The role involves coordinating client schedules and managing logistics to ensure a smooth planning process. Responsibilities include communicating client needs and maintaining organized updates and confirmations.
Customer Service Representative
Traveling with Mchaila
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Full Time
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4 Weeks Ago
Traveling with Mchaila
Support customers through an advisor-led service model by managing inquiries, scheduling, and communication workflows. Maintain accurate digital records and ensure all client tasks are completed on schedule for a seamless experience.
Implementation and Technical Support Specialist
Fyisoft, Inc.
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Full Time
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4 Weeks Ago
Fyisoft, Inc.
Responsible for implementing financial reporting solutions for new customers, including installation, configuration, and user training. Additionally, provides ongoing technical support and troubleshooting to ensure a positive customer experience.
Provide direct support to clients by teaching them how to use the Quorum platform for grassroots campaigns and legislation tracking. Develop self-service offerings and product guides to optimize usability and improve the Help Center.
The specialist will handle customer inquiries across multiple channels and resolve issues using Zendesk to ensure high satisfaction. They are also responsible for documenting interactions and collaborating with other departments to improve support processes.
Provide high-level technical support for the Email platform via various channels and resolve complex product issues. Mentor new team members and contribute to the knowledge base to improve customer enablement and internal processes.
The role involves managing a high volume of support tickets to resolve complex payroll and tax issues for partners. It requires collaborating with Engineering, Product, and Tax teams to troubleshoot bugs and improve platform documentation.
Serve as the primary point of contact for users to diagnose technical issues and manage account details. Collaborate with product teams to improve features based on customer feedback and create educational support resources.
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The specialist serves as the primary contact for clients navigating healthcare support services, billing, and insurance issues. They are responsible for documenting interactions in the CRM and escalating high-risk concerns to ensure continuity of care.
Operations Training Specialist, Contact Center
Sidecar Health
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Full Time
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4 Weeks Ago
Sidecar Health
Own the full training lifecycle for operations teams, including designing and delivering onboarding and upskilling programs. Manage operations-specific knowledge content and evaluate training effectiveness through data and feedback.
Handle inbound calls to support patients with scheduling, registration, and insurance verification. Coordinate communication between patients and clinical staff while meeting specific contact center performance metrics.
Customer Support Executive | International 11 APPLICANTS
Teleperformance
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Full Time
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4 Weeks Ago
Teleperformance
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage product returns.
Provide technical support and troubleshooting for mobile devices via phone, chat, and email. Manage customer accounts, secure passwords, and coordinate hardware repairs while maintaining high satisfaction levels.
Handle customer inquiries across social media and phone channels to resolve issues and ensure high satisfaction. Collaborate with internal teams to provide accurate product information and act as the voice of the customer.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
Manage the full support lifecycle for clinicians via live chat, phone, and online training to resolve technical issues. Proactively identify product pain points and collaborate across departments to improve the user experience.
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Senior Customer Service Representative
Genworth Financial
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Full Time
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4 Weeks Ago
Genworth Financial
Handle inbound calls and written correspondence from policyholders regarding Long Term Care insurance policies. Process customer transactions and resolve complex concerns while meeting phone service metrics.
Customer Experience Holiday Advisor
Hopesglobalgetaways
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Full Time
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4 Weeks Ago
Hopesglobalgetaways
Coordinate travel arrangements and vacation preferences for clients using approved supplier platforms. Provide professional support via email and phone to manage itineraries and booking confirmations.
Coordinate personalized travel arrangements and manage bookings for accommodations, transportation, and activities. Provide responsive client support via email, phone, and messaging to ensure a smooth planning experience.
Customer Experience Getaway Consultant
Hopesglobalgetaways
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Full Time
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4 Weeks Ago
Hopesglobalgetaways
Assist clients with personalized vacation planning and coordinate travel details such as hotels, transportation, and activities. Manage client communications and maintain accurate records within internal platforms.
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Support Jobs by Country
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