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Senior Consultant - Client Support Services - Talent Pooling

You will manage and action client support cases, troubleshoot issues, and conduct gap analysis between client requirements and TechnologyOne system capabilities. Additionally, you will collaborate with consulting experts to support clients in simplifying and modernizing their business applications.

HIL Partnership Support Specialist

The HIL Partnership Support Specialist will manage inbound and outbound customer interactions across multiple channels to ensure smooth account onboarding and verification. They will also coordinate with internal teams to resolve partner and customer inquiries while maintaining accurate documentation in operational systems.

AIOps Support Engineers 12 applicants

Perform manual Tier 1 triage by monitoring, detecting, and classifying incidents across a diverse application portfolio. Coordinate with support groups and application owners to resolve incidents while contributing to the shift toward proactive issue prevention.

Executive Director, Customer Engagement and Experience Community Lead

The Executive Director will lead the enterprise strategy for HCP and KOL engagement, coordinating across therapeutic communities to ensure a consistent customer experience. They are responsible for developing the TLL field organization and fostering cross-functional collaboration to align customer planning and insights.

Product Support Specialist (FT/REMOTE) (Permanent oWork Status Req'd)

The Production Support Specialist maintains the operational integrity of internal business applications by troubleshooting issues and managing service requests. They are also responsible for system configuration, user access management, and monitoring automated processes to ensure system stability.

Senior Client Services Manager -Carrier Practice

The Senior Client Services Manager serves as the primary point of contact for a portfolio of up to 25 clients, driving satisfaction, retention, and program success. They leverage data-driven insights to lead client meetings, oversee strategic initiatives, and collaborate with internal teams to achieve client goals.

Customer Engagement Manager - DACH

The Customer Engagement Manager drives customer success, adoption, and value realization throughout the lifecycle to ensure business outcomes and renewal. They oversee a portfolio of engagements, managing cross-functional teams and collaborating with Sales to meet revenue and profitability targets.

Field Service Representative

The Field Service Representative provides direct technical service, including preventative maintenance and repairs, for medical imaging equipment at various hospital and clinic sites. They act as the primary point of contact for customers, ensuring service excellence, managing repair parts cycles, and maintaining accurate service documentation.

Technical Support Representative II

Provide basic technical support to customers by identifying and troubleshooting hardware, software, and system issues. Document interactions in a CRM system and collaborate with other departments to ensure effective solutions and customer satisfaction.

Onboarding Specialist HR

The Onboarding Specialist will lead the end-to-end implementation of HR modules for new clients, ensuring system configuration and effective training. They will act as a strategic partner to ensure clients achieve autonomy and operational success with the platform.

Application Support Consultant

The consultant will provide 2nd level post-live issue resolution, configuration, and functional support for GlobalView SAP HR/Payroll applications. They will also lead team activities, mentor consultants, and manage client communications to ensure effective service delivery.

Scheduling & Support Specialist

The Scheduling & Support Specialist coordinates client vacation plans by researching accommodations, transportation, and activities. They are responsible for maintaining accurate reservation records, tracking deadlines, and providing timely updates to clients.

Booking Support Specialist

The Booking Support Specialist assists clients by researching travel options, coordinating reservations, and managing itinerary details. They are responsible for maintaining accurate records, following up on client requests, and ensuring all booking deadlines are met.

VIP Client Services Coordinator

The coordinator will build strong client relationships by researching and arranging personalized vacation packages, including resorts, tours, and transportation. They are responsible for maintaining accurate client records, managing deadlines, and providing elevated support throughout the planning process.

Customer Experience Specialist

Provide front-line support for KYC, transaction status, and digital asset operations via email and phone. Investigate complex issues by analyzing production logs and coordinate with internal teams to ensure resolution.

Member Support/Customer Service

The specialist will manage member support inquiries, billing operations, and community moderation to ensure a seamless member experience. They are also responsible for maintaining content libraries, coordinating event logistics, and tracking key performance metrics.

Customer Experience Intern (Spring 2027)

The intern will collaborate with Services, Success, and Support teams to streamline processes and execute project deliverables. They will also manage various projects with varying timelines while receiving mentorship and cross-functional exposure.

Care & Support Representative

The Care & Support Representative manages homestay inquiries and builds positive relationships with international students, host families, and clients. They are responsible for providing effective customer care, resolving issues, and escalating crisis situations when necessary.

Customer Success Manager Role

Customer Strategy Director, Ecosystem Programs

Customer Technical Support Agent – Freelance 11 applicants

You will act as the primary point of contact for resolving technical issues related to the company's SaaS solution for restaurant clients. Responsibilities include diagnosing hardware and network incidents, documenting resolutions, and collaborating with internal teams to improve product stability.

Admissions Support Representative

The Admissions Support Representative provides remote support for student recruitment and enrollment by conducting virtual interviews and managing prospective student activities. They are responsible for maintaining accurate records in the CRM, adhering to federal financial aid policies, and partnering with campus teams to meet enrollment goals.

Senior Support Analyst-Payment Clarity

The Senior Support Analyst monitors, analyzes, and resolves technical issues while serving as a liaison between data operations, development, and infrastructure teams. They are responsible for documenting production support processes, managing incident tickets, and providing status reports to business stakeholders.

Senior Support Analyst-CCV/PPM

The Senior Support Analyst monitors, analyzes, and resolves technical issues while serving as a liaison between operations, engineering, and management teams. They are responsible for documenting production processes, coordinating incident resolution, and providing status reports to business stakeholders.

V105C Florida Litigation Support Assistant 12 applicants

The Litigation Support Assistant will prepare, organize, and file legal documents while providing administrative support to attorneys. They will also manage client communications, monitor case tasks, and assist with electronic court filings.

Customer Service Rep - Work From Home - No Experience Required

You will connect with clients virtually to explain benefit programs and provide ongoing support. Responsibilities include maintaining digital documentation and building professional relationships through phone and virtual appointments.

Help Desk Tier 2 Support

The Tier 2 Support Specialist provides intermediate technical support by diagnosing and resolving hardware, software, and connectivity issues escalated from Tier 1. They are responsible for documenting all actions in the service-management system and escalating complex issues to Tier 3 while maintaining communication with users.