The Customer Support Representative handles inbound customer calls and electronic requests to provide troubleshooting and system information. They also support the data center by completing code changes and managing emergency alarm events.
Remote Support Jobs (9,684)
Job category = Support
Coordinador de Gestión Contact Center (Reemplazo Pre y Post Natal)
Tenpo
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Full Time
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4 Days Ago
Tenpo
The coordinator will lead the daily operations of the contact center, ensuring service continuity, high quality standards, and regulatory compliance. They are responsible for managing performance KPIs, workforce planning, and coordinating with internal stakeholders and BPO providers.
The Director of Customer Experience Systems & Insights is responsible for designing and scaling systems that optimize the end-to-end customer journey. This role manages the CX tech stack, implements automation, and provides actionable data insights to leadership and the Board.
Provide remote technical support, diagnostics, and maintenance for Building Automation Systems and HVAC equipment. Communicate effectively with internal teams and customers to resolve technical issues and coordinate repairs.
The representative will handle customer inquiries and complaints across multiple channels while documenting interactions in the CRM. They are also responsible for maintaining a knowledge base and implementing creative problem-solving to increase customer retention.
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The Global Head of Customer Experience for Property Management defines and executes the global strategy, service standards, and operating model for JLL's property management business. This role is responsible for driving client satisfaction, retention, and P&L performance while leading regional teams to ensure consistent service delivery across diverse global markets.
Customer Service Representative
Inspire Direct Marketing
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Full Time
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4 Days Ago
Inspire Direct Marketing
The representative will conduct outbound calls to existing donors to raise funds and foster human connections for charitable organizations. They are responsible for engaging, thanking, and inspiring supporters while maintaining high performance standards.
The Customer Care Specialist is responsible for delivering excellent support, driving customer satisfaction, and meeting subscription and retention targets. They act as a brand ambassador by promoting products, handling inquiries, and resolving escalated issues through various communication channels.
The representative provides inbound customer service support via phone and email, managing facility service requests and maintenance inquiries. They coordinate with internal departments and technicians to track work orders and ensure customer satisfaction.
The Customer Service Specialist is responsible for managing the service portfolio for health systems, including driving sales of service contracts and ensuring high customer satisfaction. They will proactively identify new business opportunities, manage the sales funnel in Salesforce, and maintain strong customer relationships.
Call Center Representative
International Medical Group
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Full Time
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4 Days Ago
International Medical Group
The Assistance Coordinator serves as the primary point of contact for customers, managing inbound and outbound communications regarding travel claims and policy queries. They are responsible for documenting interactions in the CRM system and collaborating with team members to support service delivery.
The role involves serving as the primary point of contact for IT support requests via various channels and managing incidents within the ticketing system. Responsibilities also include diagnosing and resolving hardware, software, and network issues while escalating complex problems to higher-tier teams.
You will serve as the primary point of contact for users, providing outstanding customer service via email and chat. Additionally, you will handle priority situations with care and collaborate with the CX team to resolve user issues.
Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent
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Full Time
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4 Days Ago
Conduent
The representative will serve as the first point of contact for South Carolina Medicaid members, answering inquiries and providing product information. They are responsible for assessing caller needs, assisting with Medicaid applications, and documenting all interactions in a computerized system.
The representative will serve as the first point of contact for Medicaid members, answering inquiries and providing product information. They are responsible for assessing caller needs, assisting with Medicaid applications, and documenting all interactions in a computerized system.
Call Center Recruiter/HR Generalist
Frontline Call Center
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Full Time
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4 Days Ago
Frontline Call Center
The recruiter will manage the full hiring cycle for call center positions, including sourcing, screening, and coordinating interviews. They will also support new hire onboarding and maintain applicant tracking records.
Seasonal Customer Service- Work From Home
Support Services Group
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Part Time
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4 Days Ago
Support Services Group
Provide support to members regarding billing and payment processing questions via inbound calls. Maintain brand professionalism while updating member databases and staying informed on company policies.
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The role involves performing onsite startup, troubleshooting, and end-user training for lighting control systems. It also requires providing expert technical support and maintaining relationships with key stakeholders to ensure project success.
Aging and Disability Support Counselor
Liberty Healthcare Corporation
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Full Time
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4 Days Ago
Liberty Healthcare Corporation
The Options Counselor will field inquiries, provide information on long-term care, and connect individuals with community-based services. They are responsible for documenting all interactions and participating in community events as needed.
Contact Center Agent I
Presbyterian Medical Services
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Full Time
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4 Days Ago
Presbyterian Medical Services
The Contact Center Agent serves as the first point of contact for patients, managing phone inquiries and scheduling appointments. They are also responsible for coordinating medication refill requests with medical staff and escalating issues to the appropriate departments.
Provide technical application support for fleet management software via email and telephone while managing incidents through to resolution. Collaborate with the development team to log bugs and contribute to the knowledge base to improve customer self-service.
Supervisor Customer Service - Enrollment, Geisinger Health Plan
Geisinger
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Full Time
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4 Days Ago
Geisinger
Supervises and manages a team of customer service representatives to ensure high standards of service, regulatory compliance, and operational efficiency. Analyzes production metrics, resolves escalated customer complaints, and provides ongoing training and development for staff.
Registered Nurse (RN) - Atrium Health Call Center Weekender PT (Remote)
American Addiction Centers
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Full Time
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4 Days Ago
American Addiction Centers
The Registered Nurse utilizes the nursing process to assess, plan, and evaluate patient care while engaging patients and families through the continuum of care. They also monitor patient conditions, adjust care plans, and collaborate with the care team to influence positive health outcomes.
Customer Service Trainee
BlueCross BlueShield of Tennessee
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Full Time
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4 Days Ago
BlueCross BlueShield of Tennessee
The role involves receiving, investigating, and resolving customer inquiries via phone, chat, email, and TEAMS. You will be responsible for documenting communications clearly and educating callers to ensure first-contact resolution.
Coordinator, Commercial Support Representative - Remote
Chamberlain Group
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Full Time
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4 Days Ago
Chamberlain Group
Provide specialized technical assistance to dealers and installers for commercial product lines while maintaining high customer service standards. Manage order processing, returns, and pricing inquiries using SAP and CRM systems to ensure an exceptional customer experience.
Client Support Specialist
E. Claire Beauty & Wellness
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Full Time
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4 Days Ago
E. Claire Beauty & Wellness
The Client Support Specialist will provide professional support to clients via phone, email, and online channels while managing administrative tasks. They are responsible for resolving customer inquiries, maintaining accurate records, and collaborating with internal teams to ensure a seamless experience.
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You will provide support to customers and colleagues by investigating queries and identifying opportunities to improve business processes. Additionally, you will coordinate performance improvements and maintain accurate operational records while utilizing AI tools to enhance customer experience.
Provide personalized support and information to individuals in need via the support line. Direct callers to appropriate resources while maintaining a compassionate and professional demeanor.
The Customer Care Advisor will provide operational support by communicating with patients via phone, email, live chat, and social media. They will work closely with clinical and pharmacy teams to ensure high-quality service and patient safety.
The Technical Support Associate will own Level 1 support resolutions and manage Level 2+ ticket triage while ensuring effective customer onboarding and implementation. They will also maintain system documentation, configure customer-facing templates, and collaborate with internal teams to ensure seamless service delivery.
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Support Jobs by Country
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5158
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378
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347
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222
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210
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184
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171
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140
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131
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120
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112
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103
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100
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87
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73
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70
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68
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68
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66
