The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. They must also monitor bookings for accuracy and resolve client questions or concerns with a solutions-focused mindset.
Remote Support Jobs (9,127)
Job category = Support
The representative will support clients throughout their travel journey by responding to inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include assisting with bookings, changes, cancellations, and handling client concerns with empathy.
The representative will support clients throughout their travel journey by responding to inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include assisting with bookings, changes, cancellations, and handling client concerns with empathy.
The Travel Customer Representative will support clients throughout their travel journey by assisting with inquiries, resolving issues, and providing booking updates. Key duties include responding professionally to client communications and managing travel bookings, changes, and special requests.
Luxury Travel Consultant – Customer Experience (Remote) 24 APPLICANTS
ETS
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Full Time
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11 Weeks Ago
ETS
The specialist will provide responsive and professional customer support via phone, email, and online messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. They must also monitor bookings for accuracy, resolve client concerns with a solutions-focused mindset, and maintain organized records.
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The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. They must also monitor bookings for accuracy, resolve client concerns with a solutions-focused mindset, and maintain organized records.
The representative will support clients throughout their travel journey by responding to inquiries, resolving issues, and providing booking updates via email, phone, and messaging platforms. Key duties include assisting with bookings, changes, cancellations, and handling client concerns with empathy.
Luxury Travel Consultant – Customer Experience (Remote) 23 APPLICANTS
ETS
·
Full Time
·
11 Weeks Ago
ETS
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary changes, and special requests. Responsibilities also include monitoring bookings for accuracy and resolving client concerns with a solutions-focused mindset.
The Travel Customer Representative will support clients throughout their travel journey by assisting with inquiries, resolving issues, and providing booking updates. Key duties include responding professionally to client communications and managing travel bookings, changes, and special requests.
Representative, Bilingual Customer Care
UNITY SCHOOL OF CHRISTIANITY
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Full Time
·
11 Weeks Ago
UNITY SCHOOL OF CHRISTIANITY
The representative will offer exceptional customer service by providing expert product guidance to inbound callers and responding to electronic and written correspondence in English and Spanish. Essential functions include maintaining order acceptance status, analyzing customer communication for sales recommendations, and praying with callers during a minimum of 85% of scheduled ACD hours.
Customer Support Specialist (Hospitality)
Coherent Solutions
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Full Time
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11 Weeks Ago
Coherent Solutions
The specialist will resolve customer problems on the platform, translating technical details for non-technical users and analyzing data discrepancies to ensure accuracy. They will also build and optimize SQL scripts and collaborate with development teams to research and resolve reported issues.
The operator will professionally, politely, and enthusiastically respond to customer inquiries via phone, email, and chat in German, resolving issues quickly and effectively while maintaining detailed documentation. Responsibilities also include escalating complex problems, following up with customers to ensure satisfaction, and contributing to a positive team atmosphere.
The role involves proactively generating appointments for a Sales Event by following up on sales opportunities and leads via phone. Key duties include scheduling test drives, logging customer queries, conducting pre-sales appointments by phone, and promoting the Sales, Service, and Accessories Departments.
This role oversees daily workflows for the Client Services team, focusing on spearheading processes, providing accurate information to stakeholders, and delivering exceptional client service. Key duties include assisting in building the European team structure, handling M&A and VDR inquiries, managing escalations, and recommending process improvements.
Legal Customer Service Representative I (Russian Bilingual)
Love's Travel Stops & Country Stores
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Full Time
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11 Weeks Ago
Love's Travel Stops & Country Stores
The representative will provide excellent customer service via inbound and outbound calls, managing call handle times and processing membership information accurately. This role also requires supporting translation services for various parties as needed for this bilingual position.
The role involves processing and fulfilling user access requests, including mailboxes and service accounts, while ensuring compliance with SLAs and security policies. Key duties include executing provisioning/deprovisioning activities across AD and integrated applications, and performing validation and troubleshooting.
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Application Support Specialist 1 21 APPLICANTS
Jovia Financial Credit Union
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Full Time
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11 Weeks Ago
Jovia Financial Credit Union
The specialist will maintain existing custom applications, reports, and interface programs focusing on configuration, and prepare detailed requirements specifications while providing technical expertise for system development. This role involves analyzing complex business problems, resolving system issues to maintain services, and managing job processes in OPCON Scheduling Software for file interfaces.
Production Support Lead - PA-Auto-2026-Q2-R001
SS&C Technologies
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Full Time
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11 Weeks Ago
SS&C Technologies
The lead will be responsible for maintaining the end-to-end health and availability of the RPA ecosystem, aiming for a 'Zero-Downtime' model by architecting resilient infrastructure spanning on-prem VMware clusters. Key duties include infrastructure management, Kubernetes orchestration, L3/L4 root cause analysis for critical failures, and production code refactoring.
Legal Customer Service Representative I (Russian Bilingual)
Love's Travel Stops & Country Stores
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Full Time
·
11 Weeks Ago
Love's Travel Stops & Country Stores
Provide excellent customer service via quality inbound and outbound phone calls to members, attorneys, and associates while adhering to strict call handling time metrics. Responsibilities also include supporting translation services for bilingual interactions and accurately documenting all member interactions.
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC
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Full Time
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11 Weeks Ago
Turnitin, LLC
The role involves proactively supporting the Turnitin product line primarily via email, ensuring problem resolution, system access, and optimal system performance. This includes coordinating closely with Engineering and Product Management on product issues and releases, and assisting with technical documentation updates.
The specialist will serve as a key point of contact for client support, managing the day-to-day coordination of client accounts, processing orders and invoices, and monitoring logistics to ensure timely fulfillment from quote to delivery.
1st / 2nd Level Support (m/w/d) 13 APPLICANTS
zollsoft GmbH
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Full Time
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11 Weeks Ago
zollsoft GmbH
The role involves handling all technical issues for customers by answering questions via phone and writing, providing assistance for problems, and giving suggestions regarding the software. Additionally, you will conduct training sessions explaining the software functionality from start to finish and prepare analyzed bug reports for programmers.
Bilingual Customer Service Representative 13 APPLICANTS
Beyond Finance
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Full Time
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11 Weeks Ago
Beyond Finance
The representative will serve as the primary point of contact for clients in financial hardship programs, providing superior customer service over the phone by responding to requests, anticipating needs, and educating clients. Responsibilities also include analyzing problems, documenting outcomes, coordinating with other departments, and operating a desktop computer to manage client accounts in the CRM.
Customer Service Representative 35 APPLICANTS
Beyond Finance
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Full Time
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11 Weeks Ago
Beyond Finance
The representative will serve as the primary point of contact for clients in financial hardship programs, guiding them from enrollment through graduation via high volume inbound and outbound phone calls. Responsibilities include proactively resolving client issues, educating clients on programs, and maintaining white glove service standards.
Client Support Associate 18 APPLICANTS
Ultimate Jet Vacations
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Full Time
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11 Weeks Ago
Ultimate Jet Vacations
The Client Support Associate serves as the 24/7 first line of defense, managing the full spectrum of luxury travel requests including hotel rebookings, concierge services, and air travel inquiries. This role requires owning the resolution process for emergency situations with high independence and providing premium service to high-net-worth clientele.
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IT-Service Desk Agent (m/w/d) für internationalen Kunden (Niederländisch & Englisch)
netgo group GmbH
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Full Time
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11 Weeks Ago
netgo group GmbH
The agent will serve as the first point of contact for customers via phone, email, or other channels, handling service requests, change requests, and routing incidents in German, English, and Dutch. Key tasks include analyzing technical issues using remote access, resolving incidents, prioritizing and documenting tickets according to SLAs, and escalating complex cases when necessary.
Senior Client Services Lead (REMOTE) - NOW OFFERING $10K SIGN-ON BONUS!
Businessolver
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Full Time
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11 Weeks Ago
Businessolver
The Senior Client Services Lead acts as the primary day-to-day liaison between clients and production teams, ensuring goals and time constraints are understood and met. This role involves managing client calls, facilitating training, maintaining documentation, and driving continuous improvement in service delivery across all teams.
The manager will define and drive the support strategy, including setting performance indicators (SLAs, resolution times, customer satisfaction) and structuring an effective, scalable support system focused on user experience. They will also manage and develop a team of 10 to 15 Customer Care Specialists, ensuring skill growth and maintaining high-quality responses.
The Customer Experience Specialist is responsible for addressing customer needs with empathy and clear communication, maintaining high customer satisfaction rates, and collaborating with the product team by reporting feedback and escalating issues like feature requests or bugs. Responsibilities include resolving requests in ticketing systems, engaging via tickets during shifts, participating in rotational on-call duties, troubleshooting complex issues, and developing user documentation.
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