Handle inbound calls to support customers with various insurance policies including auto, home, and renters insurance. Provide accurate, empathetic service while helping customers understand coverage and resolve policy questions.
Remote Support Jobs (9,679)
Job category = Support
Provide first and second tier technical support to internal employees via phone, chat, and Slack. Troubleshoot software, hardware, and connectivity issues while maintaining accurate documentation in the incident management system.
Technical Support Specialist II - Core Apps (Remote Eligible - Costa Rica)
Smartsheet
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Full Time
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5 Days Ago
Smartsheet
The Technical Support Specialist will troubleshoot customer issues across various channels and maintain high service standards. They will also contribute to team projects and collaborate with leaders to meet performance goals.
Customer Support Coordinator (Remote)
Traveling with Mchaila
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Full Time
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5 Days Ago
Traveling with Mchaila
The Customer Support Coordinator will manage client inquiries, coordinate service requests, and maintain accurate records within internal systems. They are responsible for ensuring clear communication and a seamless experience for all clients throughout the service process.
Social Media Customer Support Agent (US, Remote)
Paleovalley & Wild Pastures
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Full Time
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5 Days Ago
Paleovalley & Wild Pastures
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Support Coordinator
GIFT OF LIFE HOME HEALTH INC
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Full Time
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5 Days Ago
GIFT OF LIFE HOME HEALTH INC
The Support Coordinator provides individualized advocacy and resource linkage services to adults with developmental disabilities and their families. They are responsible for monitoring service plans, maintaining documentation, and collaborating with community agencies to ensure continuity of care.
The IT Support Specialist serves as the primary point of contact for technical support, troubleshooting hardware and software issues for employees nationwide. They are also responsible for managing user accounts, deploying company equipment, and maintaining accurate inventory records.
Associate Director, Delegation Operational Enablement and Support
Humana
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Full Time
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5 Days Ago
Humana
The Associate Director leads strategic enablement, oversight, and operational support for delegated provider and vendor relationships. This role involves managing cross-functional collaboration, improving delegation processes, and providing executive-level reporting to leadership.
You will communicate with members via phone and email to provide empathy, guidance, and financial solutions. Additionally, you will collaborate with your team to share best practices and accurately document all member interactions.
You will communicate with members via phone and email to provide empathy, guidance, and financial solutions. Additionally, you will collaborate with your team to share best practices and accurately document all member interactions.
You will communicate with members via phone and email to provide empathy, guidance, and financial solutions. Additionally, you will collaborate with your team to share best practices and accurately document all member interactions.
You will communicate with members via phone and email to provide empathy, guidance, and financial solutions. Additionally, you will collaborate with your team to share best practices and accurately document all member interactions.
Travel Support & Experience Specialist
Hopesglobalgetaways
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Full Time
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5 Days Ago
Hopesglobalgetaways
The specialist will assist clients with researching destinations, coordinating travel arrangements, and providing personalized guidance throughout the planning process. They are also responsible for managing reservations, itineraries, and maintaining accurate client records using company systems.
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Customer Experience Holiday Advisor
Hopesglobalgetaways
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Full Time
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5 Days Ago
Hopesglobalgetaways
The advisor will consult with clients to plan and coordinate personalized vacation experiences, including booking accommodations, transportation, and excursions. They are also responsible for maintaining accurate client records and providing ongoing support throughout the travel planning process.
Customer Care Associate - The Company Store (Remote)
The Home Depot
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Full Time
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5 Days Ago
The Home Depot
The Customer Care Associate acts as a brand ambassador by providing personalized service, assisting with product recommendations, and managing order inquiries. They are responsible for resolving post-order issues, processing returns, and maintaining high standards of customer satisfaction.
Operations Support Mgr-Customer Support Representative
TELUS Agriculture & Consumer Goods
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Full Time
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5 Days Ago
TELUS Agriculture & Consumer Goods
The Operations Support Manager will provide high-quality customer support, manage account onboarding, and facilitate training through webinars. They will also collaborate with internal teams to resolve technical issues and ensure seamless adoption of Agrian software.
Customer Support Specialist (Shift Monday - Friday 11:00am-7:00pm CST)
AlertMedia
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Full Time
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5 Days Ago
AlertMedia
You will provide technical support to customers via phone, email, and live chat while managing tickets in the case queue. You will also collaborate with team members and stay updated on product knowledge to ensure a world-class customer experience.
The manager will design and execute go-to-market strategies for conference solutions across North American verticals while managing business pipelines and sales performance. They will also serve as a technical brand ambassador, providing pre-sale design support and conducting commercial and technical training for customers and the growth team.
The representative will serve as the primary point of contact for customer inquiries via phone, email, and online platforms while managing service scheduling. They are also responsible for maintaining accurate CRM records and collaborating with internal teams to ensure high-quality service delivery.
Process Server Partner Support & Performance Specialist
ABC Legal Services
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Full Time
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5 Days Ago
ABC Legal Services
The specialist will coach, train, and support underperforming process servers to ensure they meet key performance metrics. They will also act as a primary point of contact to resolve blockers and ensure servers adhere to company expectations.
Customer Service & Outreach Representative (Part-Time, LATAM only)
My VA Support, Inc.
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Full Time
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5 Days Ago
My VA Support, Inc.
The role involves conducting outbound calls to hospitality businesses to introduce a healthcare membership program and qualify leads. Additionally, the representative will manage lead records, document interactions, and assist in developing outreach strategies.
Remote Healthcare Client Service Representative
Allied Benefit Systems
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Full Time
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5 Days Ago
Allied Benefit Systems
The Client Service Representative acts as the primary liaison between clients, brokers, and internal departments to resolve benefit plan inquiries and claim issues. They are responsible for troubleshooting internal processes, managing claim reviews, and ensuring service level expectations are met.
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Claims Support Specialist (Temp-to-Hire)- Remote
The Mortgage Talent Network
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Part Time
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5 Days Ago
The Mortgage Talent Network
The specialist will file and manage agency claims while conducting monthly process-control and vendor audits. They are also responsible for resolving team escalations and assisting in the training of staff members.
Provide administrative and coordination support to the Field Engineering home office, including managing briefings, communications, and expense reporting. Serve as a key point of contact for internal and external stakeholders while ensuring efficient operations and adherence to deadlines.
The Service Desk Manager leads daily contact center operations, including ticket triage, issue resolution, and performance monitoring for over 150,000 annual tickets. They are responsible for managing ServiceNow workflows, NICE CXone systems, and ensuring adherence to SOPs and SLAs.
The Customer Service Representative manages incoming calls and processes client orders with high professionalism. They also maintain accurate customer account information and coordinate with internal departments to resolve shipment or service issues.
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