(Native Dutch & Fluent English) Administration & Operations Specialist (remote)

Premium Support Agent with Norwegian - Remote

*Internal Only* Remote Program Specialist I - Grant Support/Processing - Six Positions Available

The position involves processing income documents and red flag cases while providing support through the inbound income queue. Employees will assist patients, caregivers, and healthcare professionals with inquiries while maintaining foundation guidelines and SOPs.

Director of CX Operations

The Director of CX Operations will manage the operational engine of customer support, including in-house teams and outsourced BPO partners. They are responsible for workforce planning, volume forecasting, and maintaining operational metrics to ensure 24/7 service coverage.

Director, Strategic Customer Relations

The Director will own the strategy, operations, and outcomes for customer escalations, back office functions, credit reporting, and social media support. They are responsible for building scalable infrastructure, implementing AI-driven solutions, and fostering cross-functional alignment with Risk, Compliance, and Tech teams.

Chat Support Representative

The Chat Support Representative will assist customers by responding to inquiries and service requests via online chat. They are responsible for documenting interactions, resolving common issues, and escalating complex problems to internal teams.

Technical Support Specialist, Tier 1

The specialist will handle first-line technical support requests via chat, email, and phone while troubleshooting and resolving common issues. They are also responsible for escalating complex problems with clear documentation and maintaining support records.

Customer Service Representative

The Customer Service Representative will act as a primary point of contact to resolve customer inquiries regarding orders, services, and general issues. They will coordinate with internal teams to ensure professional service delivery and maintain accurate records of all interactions.

Customer Engagement Associate

The Outbound Customer Care Specialist makes routine calls to thank donors, welcome volunteers, and provide support for fundraising activities. They also maintain contact records in software systems and respond to inquiries by providing relevant resources.

Customer Experience Specialist II

The specialist will manage international sales orders, shipping coordination, and permit documentation while providing multi-channel customer support. They are responsible for resolving complex inquiries and maintaining accurate records within the CRM system.

Customer Service Contact Center Representative - LCM 10.20.2026

You will handle inbound calls to build relationships, educate customers on retirement plans, and resolve inquiries regarding products like 401(k) and 403(b). The role requires providing exceptional service, achieving first-call resolution, and maintaining accurate account information in a fast-paced environment.

SAP Technical Support Consultant (ABAP, Interfaces & Intralogistics Solutions)

Provide L2/L3 technical support for S/4HANA systems and develop ABAP enhancements including interfaces and forms. Manage intralogistics solutions and mobile device environments while participating in project deployments and continuous improvement initiatives.

SAP Technical Support Consultant (ABAP, Interfaces & Intralogistics Solutions) (w/m/d)

The consultant will provide L2/L3 support for SAP S/4HANA systems and manage the development and maintenance of ABAP extensions and interfaces. Additionally, they will support intralogistics solutions, mobile device management, and participate in technical projects and upgrades.

Technical Customer Care Specialist I (Dealertrack DMS Fixed Ops)

The specialist manages client interactions via phone and email to provide technical support and product usage guidance for Dealertrack solutions. They are responsible for accurately logging customer information in the CRM and adhering to service level agreements for ticket resolution.

Datacenter Cx Specialist

The specialist is responsible for the supervision and technical direction of commissioning and startup projects, including leading teams and ensuring project delivery within budget and quality standards. They will develop execution plans, startup procedures, and training manuals while participating in plant troubleshooting and optimization.

Associate Director, Patient Support Program Strategy, US Oncology, Marketing

The Associate Director will define and evolve the strategy, governance, and service models for patient support programs to ensure seamless therapy delivery. They will oversee vendor performance, affordability solutions, and cross-functional integration to optimize the patient experience and treatment access.

Associate QA Consultant, Amazon Connect / Contact Center QA

You will support testing for Amazon Connect contact flows, IVR systems, and Salesforce integrations to ensure high-quality customer and agent experiences. Additionally, you will manage defects, execute test cases, and collaborate with cross-functional teams to drive AI-powered solutions.

Member Services Representative

The Member Services Representative will handle diverse member inquiries while providing attentive support to improve healthcare experiences. They are responsible for navigating multiple databases to resolve technical issues and providing accurate information regarding products and services.

Remote Member Service Representative - Part Time

The representative provides inbound phone support to members and facilitates solutions to ensure a high-quality customer experience. They are responsible for maintaining call quality and productivity while acting as the primary point of contact for company members.

Customer Service Incident Coordinator (Croatian Speaking)

The role involves supporting customers impacted by identity theft, fraud, and data breaches by conducting interviews and managing the incident resolution process. You will act as a key point of contact between customers, clients, and internal experts to provide guidance and ensure positive outcomes.

Call Center Representative, Tier 1 – Temporary Assignment

The Call Center Representative is responsible for answering member and provider inquiries via telephone and electronic media while documenting interactions accurately. They must ensure high-level service, verify eligibility, and escalate complex issues to management as needed.

MICROSOFT D365 FIELD SERVICE - SUPPORT

You will lead the design and development of end-to-end Field Service processes while bridging technical and functional expertise. The role involves managing project delivery and collaborating with stakeholders to implement comprehensive service solutions.

Operations Technical Support Associate

The associate executes foundational operational workflows across the policy lifecycle, including processing new business, renewals, and billing transactions. They are responsible for maintaining accurate policy records in Applied EPIC while ensuring data integrity and adherence to service level agreements.

Partnership Support Executive

The Partnership Support Executive will manage client relationships, coordinate partnership activities, and support the Strategic Partnerships team in service delivery. They will also handle client queries, maintain accurate records in CRM systems, and provide data-driven insights to improve client engagement.

Freelance - Medical Customer Service Representative - Brazil (Portuguese)

The representative will manage clinical trial sites to ensure patient recruitment by acting as the primary contact person. Responsibilities include screening patients and facilitating communication between doctors and patients.

Work From Home Customer Support Representative

Build meaningful client relationships through phone and Zoom consultations to provide personalized benefit solutions. Collaborate with a high-energy team while managing independent responsibilities with professionalism and accountability.

Virtual Customer Service Representative

You will educate clients on financial options to help them protect their families and futures. You are also responsible for maintaining high standards of professionalism and integrity during all client interactions.

Client Service Representative | REMOTE on Zoom

The representative will conduct virtual client appointments to explain insurance benefits and assist with enrollment. They are also responsible for maintaining accurate digital records and providing ongoing customer service to existing clients.

Virtual Customer Service & Benefits Representative

You will communicate with clients via phone and Zoom to provide benefit information and assist with enrollment processes. Additionally, you will build long-term client relationships through exceptional service and consistent follow-up.

Entry-Level Client Services Representative – Remote

The representative will provide protection for working families by managing client relationships and supporting insurance needs. They are responsible for utilizing company systems to provide service while working independently to meet performance goals.